johnny Posted June 19, 2016 Report Share Posted June 19, 2016 My iPhone 5 has started to eat my data up few months ago I used 1/2meg in four days but didn't use it a lot. The last few months I've ran out by the end of the month. Just upgraded to 3gig and had a text to say 80% gone, I only use it for a bit of surfing no videos or downloading music Anyone got any clues as to where it's going Cheers john Quote Link to comment Share on other sites More sharing options...
Gu5 Posted June 19, 2016 Report Share Posted June 19, 2016 Go to settings Then mobile data That'll show what the data's being used on. Quote Link to comment Share on other sites More sharing options...
winnie&bezza Posted June 19, 2016 Report Share Posted June 19, 2016 (edited) Go on settings, click on mobile data and scroll down and see if wifi assist is on. An upgrade turned it on and caned my data until I learnt about it. Edited June 19, 2016 by winnie&bezza Quote Link to comment Share on other sites More sharing options...
johnny Posted June 19, 2016 Author Report Share Posted June 19, 2016 Thanks I will try that. Quote Link to comment Share on other sites More sharing options...
Jason_ox Posted June 19, 2016 Report Share Posted June 19, 2016 Do a hard reset (hold home button and power button down until screen goes black and then release when it comes back on) had a colleagues doing similar recently and that sorted it. Quote Link to comment Share on other sites More sharing options...
Paul223 Posted June 19, 2016 Report Share Posted June 19, 2016 Wifi assist Quote Link to comment Share on other sites More sharing options...
Andy H Posted June 19, 2016 Report Share Posted June 19, 2016 As post no2 it will tell you where the data is being used. Quote Link to comment Share on other sites More sharing options...
Twistedsanity Posted June 20, 2016 Report Share Posted June 20, 2016 Wi fi assist, same with the Mrs phone keeps turning off Wi fi and using 4g whenever it wants to Quote Link to comment Share on other sites More sharing options...
lord_seagrave Posted June 20, 2016 Report Share Posted June 20, 2016 Thanks chaps, mine has been eating data for a little while now, just turned my wifi assist off. LS Quote Link to comment Share on other sites More sharing options...
johnny Posted July 11, 2016 Author Report Share Posted July 11, 2016 Thanks for the help, I tried what was suggested and upgraded to 3gig of data but still it runs out. Start of this months quota I zeroed my usage to see what was happening. And got the texted the other day that I had used 80% again, checked my usage and it says data used 400mb. So phoned o2 and they said I have used nearly 3gig. Am I missing something here?? Cheers John Quote Link to comment Share on other sites More sharing options...
Paul223 Posted July 11, 2016 Report Share Posted July 11, 2016 Can you screen shot the usage and post it up Quote Link to comment Share on other sites More sharing options...
Paul223 Posted July 11, 2016 Report Share Posted July 11, 2016 Should show last reset at the bottom of the page Quote Link to comment Share on other sites More sharing options...
nobber Posted July 19, 2016 Report Share Posted July 19, 2016 (edited) I had exactly the same thing. Called EE because I had received a text telling me I'd run out of data halfway through the month (which never happens normally) They looked into it and told me I still had 99% of my allowance left. Apparently an issue with my phone was tricking EE into thinking I'd used my allowance so I was getting texts tellinn me I'd ran out. A quick conversation with their technical helpline and a remote reset performed by them soon sorted it. Edited July 19, 2016 by nobber Quote Link to comment Share on other sites More sharing options...
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