eddoakley Posted July 1, 2022 Report Share Posted July 1, 2022 Just buying some ATN stuff for the 1st time. Have tried one or 2 bits and mates have rated it but never used their thermals. Any real world experience? Thanks Edd Quote Link to comment Share on other sites More sharing options...
Hector Vector Posted July 1, 2022 Report Share Posted July 1, 2022 Not a thermal I know but I bought an ATN range finder. The kit itself is OK (nothing special) but the customer service offered by ATN is total poo! Won't even look at any of their kit again after my experience with them. Quote Link to comment Share on other sites More sharing options...
eddoakley Posted July 1, 2022 Author Report Share Posted July 1, 2022 1 hour ago, Hector Vector said: Not a thermal I know but I bought an ATN range finder. The kit itself is OK (nothing special) but the customer service offered by ATN is total poo! Won't even look at any of their kit again after my experience with them. Any more detail on the customer service issue? Supplier or dealer fault? How is the Range finder in terms of value for money? Edd Quote Link to comment Share on other sites More sharing options...
Hector Vector Posted July 1, 2022 Report Share Posted July 1, 2022 The RF is compatible with the ATN Android app that allows you to do "stuff" with the range finder (hold over/under, calibre profiles, etc.) which is why I chose it. Worked at first then when my 'phone got updated to a later Android version it stopped. This was due to the fact the app hadn't been updated. Contacted ATN and their attitude was one of "tough luck". At the time they didn't know when or even if they would update their app and they didn't seem to care less that the RF had become effectively useless. The app has since been updated and everything is once more working. As regards the RF, I think it's pricey for what it is. The app isn't that useful to be honest but the RF works OK for range finding but there are cheaper out there. Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted July 1, 2022 Report Share Posted July 1, 2022 Hello, a few years back I bought a ATN night scope and it died first time but had to deal with the USA office, absolute nightmare, just deal with a UK supplier 👍 Quote Link to comment Share on other sites More sharing options...
scarecrow243 Posted July 1, 2022 Report Share Posted July 1, 2022 i have the atn x sight 3x14 4k pro and the abl 1500 the scope and range finder work great if you put the correct information in it bullets or pellets i have contacted atn usa and got a reply quickly every person will either like or dislike any scope or night vision it takes time to use them they way you want it to work Quote Link to comment Share on other sites More sharing options...
rbrowning2 Posted July 1, 2022 Report Share Posted July 1, 2022 They have had for many years a very bad reputation for customer service and reliability, firmware very glitchy. Hence have changed u.k. distributors several times. if buying for personal use - don’t. If buying to sell (notice you are a trade member) - don’t. As their is far better available than ATN as a brand, but don’t take my word for it join the night vision forum and ask again on their. https://www.####.com Quote Link to comment Share on other sites More sharing options...
davewh100 Posted July 1, 2022 Report Share Posted July 1, 2022 my mate ad the atn thermal mars ad major issue sent back twice ended up giving him him his money back, the picture keep freezing Quote Link to comment Share on other sites More sharing options...
Rim Fire Posted July 8, 2022 Report Share Posted July 8, 2022 Had chance of ATN Thermal or Pulsar and looked through the two i bought the Pulsar xq50 i know others who got ATN and had no problems with them for me ATN got to many gadgets on them to go wrong Quote Link to comment Share on other sites More sharing options...
davewh100 Posted July 8, 2022 Report Share Posted July 8, 2022 15 hours ago, Rim Fire said: Had chance of ATN Thermal or Pulsar and looked through the two i bought the Pulsar xq50 i know others who got ATN and had no problems with them for me ATN got to many gadgets on them to go wrong good move Quote Link to comment Share on other sites More sharing options...
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