Moblies Posted July 17, 2023 Report Share Posted July 17, 2023 Anyone waiting on Medcert. my order has sat at Records Received for 2 weeks. no answer on the phone. none of the support options work. get error 404 on the page and several emails unanswered. Hopefully they are just busy. Quote Link to comment Share on other sites More sharing options...
Moblies Posted July 17, 2023 Author Report Share Posted July 17, 2023 I've just read the reviews. I probably should of done that before. Quote Link to comment Share on other sites More sharing options...
Gordon R Posted July 17, 2023 Report Share Posted July 17, 2023 Not sure what your last post means. Just accessed their site - working. Quote Link to comment Share on other sites More sharing options...
HantsRob Posted July 18, 2023 Report Share Posted July 18, 2023 (edited) 11 hours ago, Gordon R said: Not sure what your last post means. Just accessed their site - working. https://uk.trustpilot.com/review/medcert.co.uk I believe that is what they are referring to. It's a shame as the concept is spot on, but it appears they are now struggling themselves with volume of work. I guess whilst it's a scaleable business, you need the right level of qualification to work for what I am guessing isn't overly lucrative if they do it properly and in depth. Edited July 18, 2023 by HantsRob Quote Link to comment Share on other sites More sharing options...
Gordon R Posted July 18, 2023 Report Share Posted July 18, 2023 Thanks for that. It seems to have fallen apart in recent times. Quote Link to comment Share on other sites More sharing options...
Newbie to this Posted July 18, 2023 Report Share Posted July 18, 2023 My guess is too much demand for their limited service. Sounds like they need to expand, to meet the rising demand. Quote Link to comment Share on other sites More sharing options...
Moblies Posted July 19, 2023 Author Report Share Posted July 19, 2023 On 17/07/2023 at 21:25, Gordon R said: Not sure what your last post means. Just accessed their site - working. Site works but any option to request support on your order gives a 404, intentional perhaps Quote Link to comment Share on other sites More sharing options...
yickdaz Posted July 20, 2023 Report Share Posted July 20, 2023 On 19/07/2023 at 14:18, Moblies said: Site works but any option to request support on your order gives a 404, intentional perhaps I used medcert last year a bit of a wait but they got it done Quote Link to comment Share on other sites More sharing options...
Moblies Posted July 20, 2023 Author Report Share Posted July 20, 2023 Good to know. just the lack of any replies. Quote Link to comment Share on other sites More sharing options...
Mullard83 Posted July 26, 2023 Report Share Posted July 26, 2023 Hope their service is still good, as I had a letter to start the renewal now ( due December ) & I see shootcert was more expensive. Cambs police recommended medcert on their page for renewals so I shall wait & see. Quote Link to comment Share on other sites More sharing options...
Moblies Posted August 23, 2023 Author Report Share Posted August 23, 2023 Yes all sorted, they do say allow a minimum of 30 days. when i spoke to the lady she advised they had some people off long term sick and i suspect just struggling under the weight of applications but emailed it to me later that day. Quote Link to comment Share on other sites More sharing options...
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