I had the same trouble last week with an item from a1 decoys, my parcel was due on thursday on the tracking order but didnt arrive and was tolled by pf it will arrive on friday but didnt arrive, i finally recived it on monday, the delivery driver tolled me they were over run with deliverys in the newport dopot and would not take on extra drivers because of cost, i also emailed a1 and complained about the service