Red-dot Posted September 1, 2016 Report Share Posted September 1, 2016 I checked my online statement this morning and a pop up appeared saying they have a problem with their payment system. I have 3 direct debits coming off today and are not showing as having been paid. Will i get penalties or credit cancer for this? Two DVLA road tax and one NFU insurance debits are as yet unpaid. Quote Link to comment Share on other sites More sharing options...
Lloyd90 Posted September 1, 2016 Report Share Posted September 1, 2016 Better off phoning them directly than asking on here mate! Quote Link to comment Share on other sites More sharing options...
old'un Posted September 1, 2016 Report Share Posted September 1, 2016 If you give me all your bank details I will see if I can fix it for you As Lloyd90 says best phone them. Quote Link to comment Share on other sites More sharing options...
Jason_ox Posted September 1, 2016 Report Share Posted September 1, 2016 They'll refund you any penalties and your credit report won't be affected. But best to ring or go in and talk to them Quote Link to comment Share on other sites More sharing options...
HAYBURN Posted September 1, 2016 Report Share Posted September 1, 2016 Phone them or drop in, let them know what happened. they should credit any charges back.. Quote Link to comment Share on other sites More sharing options...
four-wheel-drive Posted September 1, 2016 Report Share Posted September 1, 2016 (edited) I think that mostly these things are sorted out quickly and you will never no about it have a look tomorrow and if they have not sorted it phone them up as long as you have adequate funds in the account you should not have anything to worry about. Edited September 1, 2016 by four-wheel-drive Quote Link to comment Share on other sites More sharing options...
krugerandsmith Posted September 1, 2016 Report Share Posted September 1, 2016 I checked my online statement this morning and a pop up appeared saying they have a problem with their payment system. I have 3 direct debits coming off today and are not showing as having been paid. Will i get penalties or credit cancer for this? Two DVLA road tax and one NFU insurance debits are as yet unpaid. On checking my statement from them it appears I have taken out a direct debit with a fashion company....... Not happy with Nationwide at all. Quote Link to comment Share on other sites More sharing options...
CaptainBeaky Posted September 1, 2016 Report Share Posted September 1, 2016 (edited) On checking my statement from them it appears I have taken out a direct debit with a fashion company....... Not happy with Nationwide at all. That one has been going around for a while - I had it back in April.Not really Nationwide's fault, but raise it with them as suspected fraudulent activity, and they will get it sorted. Edited September 1, 2016 by CaptainBeaky Quote Link to comment Share on other sites More sharing options...
Red-dot Posted September 2, 2016 Author Report Share Posted September 2, 2016 All up and running now. Thanks all. Quote Link to comment Share on other sites More sharing options...
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