fortune Posted March 25, 2017 Report Share Posted March 25, 2017 Read my thread >> hands up if you've been waiting more than 6 months. How is it that some forces can do it in a few weeks and others take up to a year. The orgs don't do anything about it. The only thing that you can do is to put in a formal complaint. The orgs should be advising people to do this as routine. When the cost of dealing with complaints gets high enough they might put some resources into sorting out the problem. Quote Link to comment Share on other sites More sharing options...
winnie&bezza Posted March 25, 2017 Report Share Posted March 25, 2017 Oh you PRAWN, ring them and ask if you can call in and correct your mistake. Tell me about it! I'm gonna have to. Pain. Actually it's probably best to email them and then I've got evidence of their response. If they reply to it that is. Quote Link to comment Share on other sites More sharing options...
mossy835 Posted March 25, 2017 Report Share Posted March 25, 2017 ****! I sent my renewal off last Thursday and received a temp certificate by Kent police yesterday, but reading this I just realised I haven't signed the back of one of my photo's. did you not read the notes then. Quote Link to comment Share on other sites More sharing options...
Scully Posted March 25, 2017 Report Share Posted March 25, 2017 I didn't believe it when my licensing department said it, and that's why I asked them to confirm it by email. was amazed when they actually did put something in writing for a change! 👍It's good to know; thanks for the heads up. Quote Link to comment Share on other sites More sharing options...
winnie&bezza Posted March 25, 2017 Report Share Posted March 25, 2017 did you not read the notes then. Yes but I didn't do the renewal form in one sitting and forgot about it as I've got a lot going on. It would be nice to be perfect but I'm not. Quote Link to comment Share on other sites More sharing options...
winnie&bezza Posted March 29, 2017 Report Share Posted March 29, 2017 Sent off my renewal on the 16th march and received temp certificate on the 23rd. I emailed them about forgetting to sign tenback of photo and they replied in 10 minutes. He said that it will be dealt with once my renewal is completed and is usually done telephone. I've moved so they will need a home visit. Once file is returned and they are happy then they will send back a photo for me to sign and return. Quote Link to comment Share on other sites More sharing options...
rbrowning2 Posted March 29, 2017 Report Share Posted March 29, 2017 Sent off my renewal on the 16th march and received temp certificate on the 23rd. I emailed them about forgetting to sign tenback of photo and they replied in 10 minutes. He said that it will be dealt with once my renewal is completed and is usually done telephone. I've moved so they will need a home visit. Once file is returned and they are happy then they will send back a photo for me to sign and return. Really, when they do the home visit would it not be logical for them to bring the file with them and would it not contain your renewal application and photos? So why can you not sign the photo then? Quote Link to comment Share on other sites More sharing options...
Old Boggy Posted March 29, 2017 Report Share Posted March 29, 2017 Hi Chris. How on earth have you been able to speak with anyone? They generally don't answer the phone and the mailbox is permanently full.at one time I couldn't get through to my FeO either. Hi John, Perhaps I have just been fortunate, but have managed to get through to Maidstone on the phone a few times and emails have always been replied to. Also my FEO has always answered his mobile and responded to emails. Chris Quote Link to comment Share on other sites More sharing options...
winnie&bezza Posted March 29, 2017 Report Share Posted March 29, 2017 Really, when they do the home visit would it not be logical for them to bring the file with them and would it not contain your renewal application and photos? So why can you not sign the photo then? You would of thought so wouldn't you but that's what he said and who am I to suggest that to them. Just delays the process. Quote Link to comment Share on other sites More sharing options...
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