herby Posted February 5, 2020 Report Share Posted February 5, 2020 Hi All My laptops SSD has given up. After sometimes starting up it got less and less over a week and then asked for the bitlocker code and after it was inputted it would restart. Laptop has been in and had a new one put in and its fine but they tried to get data off the old one unsuccessfully. Is there any company that could possibly get the data off as I am not sure they had the best equitment to hand being a small shop. TIA Herb Quote Link to comment Share on other sites More sharing options...
The Heron Posted February 5, 2020 Report Share Posted February 5, 2020 That might as well been written in Japanese I do not know what you are on about. Quote Link to comment Share on other sites More sharing options...
Stonepark Posted February 5, 2020 Report Share Posted February 5, 2020 (edited) If it is a sata style 2.5 inch drive, I put my old one in a ssd case which connects to usb 3 port. You can then try and access it, however bitlocker may not run....(did the computer shop have your bitlocker key?), otherwise, reinstall original drive to your laptop, put new drive in case, boot up old drive if it can with bitlocker key and then copy files onto external drive, then put new drive back into computer If a M.2 you can also get caddys to fit, and do the same above. Caddys cost £8 to £10 from a certain auction website. It's not difficult and changing out ssd is normally straight forward but keep yourself grounded to avoid any static issues, thin copper wire to an earth point.. Have a look online for drive changes on youtube for your model computer, normally screws in laptop case on bottom and up to 6 screws on drive, drives then just pull out (M.2 may have a tab to release) and change over, if you can wire a plug, you can change drive out. Edited February 5, 2020 by Stonepark Quote Link to comment Share on other sites More sharing options...
herby Posted February 5, 2020 Author Report Share Posted February 5, 2020 It may read a little easier now Quote Link to comment Share on other sites More sharing options...
loriusgarrulus Posted February 6, 2020 Report Share Posted February 6, 2020 I save all my photos and files on my laptop to a flash drive. If the laptop files are lost for any reason you have them on the flash drive to load to a new laptop. I started doing this when a previous laptop started not wanting to boot up. OH managed to get it going one last time for me to copy my files before it finally died. Quote Link to comment Share on other sites More sharing options...
grrclark Posted February 6, 2020 Report Share Posted February 6, 2020 Regrettably if the SSD drive has failed then there is very little chance to recover the old data. As suggested you could put it in a caddy and connect it via USB and you might get lucky in it working sufficiently long enough to get your data back, but you will need your bitlocker key. I’m afraid you are more than likely going to have to resign yourself to that data being lost and going forward invest in a backup service for things that are important, many ISPs offer cloud based backup as part of your broadband deal, but even if they don’t subscribing to one is cheap as chips. You can get 100Gb of cloud storage free from Zoho for example. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted February 6, 2020 Report Share Posted February 6, 2020 10 hours ago, The Heron said: That might as well been written in Japanese I do not know what you are on about. Then you, like me, are not the help he needs! Quote Link to comment Share on other sites More sharing options...
peck Posted February 6, 2020 Report Share Posted February 6, 2020 I thought SSD drives were supposed to last for almost ever. Quote Link to comment Share on other sites More sharing options...
grrclark Posted February 6, 2020 Report Share Posted February 6, 2020 1 hour ago, peck said: I thought SSD drives were supposed to last for almost ever. They do unless a component or the onboard instruction set becomes corrupted. Like all electronics there is always a potential for a failure, but it is an order of magnitude less than the failure rate on a standard HDD. Quote Link to comment Share on other sites More sharing options...
Dunkield Posted February 6, 2020 Report Share Posted February 6, 2020 As stated if you slave the drive in a USB caddy on another computer there is a chance you could recover your data. It <might> just be the boot files that corrupt. Does your notebook have built in diagnostics you can run? Quote Link to comment Share on other sites More sharing options...
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