Scully Posted September 9, 2015 Report Share Posted September 9, 2015 Received an alert this morning that an attempted transaction was made on my debit card in the USA yesterday. Twice in the past couple of years I've received texts asking me to respond to queries regarding transactions made on my card, but this is the first time it has been someone other than myself making the transaction. The transaction failed and no money was lost, but nice to see Barclays are apparently on the ball. Means my current card is now void of course and I have to travel into 'big' town to receive a new card, but that's the least of my worries. Quote Link to comment Share on other sites More sharing options...
wascal Posted September 9, 2015 Report Share Posted September 9, 2015 similar happened to me . Someone spent 3 dollars in New York then 30euros in France on my card on same day ! , Barclays were straight onto it . They sent me a new card and a form to claim back the money , which I got in just over a week . Quote Link to comment Share on other sites More sharing options...
Lloyd90 Posted September 9, 2015 Report Share Posted September 9, 2015 PayPal were on the ball for me. Some londener tried to take £50, spotted it and instantly froze my account. The money came out of my bank but was held by PayPal and didn't go to the guy,I got it back Heard of a member on here who lost £900 odd so a relief for me! Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted September 9, 2015 Report Share Posted September 9, 2015 I withdrew £50 from an ATM in Cardiff. According to my bank statement, someone paid £120 for mobile top up in Aberdeen, 10 minutes later. HSBC asked me if I was sure I hadn't been up there, so I said, 'If my vehicle could get from Cardiff to Aberdeen in 10 minutes, I wouldn't worry about £120'! I eventually got reimbursed. Quote Link to comment Share on other sites More sharing options...
JDog Posted September 9, 2015 Report Share Posted September 9, 2015 I have had the same from Barclays. Not being entirely sure that I was speaking to their fraud department I insisted on ringing back on the number on the back of my long held debit card. Sure enough I was put through to the same person (eventually). I lost no money. Quote Link to comment Share on other sites More sharing options...
lord_seagrave Posted September 9, 2015 Report Share Posted September 9, 2015 Yep, I've had nothing but good experiences with Barclays - both with my current account and my Barclaycard. Queried some large cash withdrawals (both of which were legit) by text, and blocked the card until I responded. LS Quote Link to comment Share on other sites More sharing options...
grrclark Posted September 9, 2015 Report Share Posted September 9, 2015 It is really very impressive how well the bank systems can detect potentially fraudulent transactions. I have had a few false fails when buying something online, which is a bit of an inconvenience, but I would rather that then be cleared out. I had a card skimmed in a restaurant in the US and to see if the details were valid they first made a small charity donation with the card details and then attempted to make a 4 figure purchase very shortly afterwards, according to the bank that type of pattern is automatically red flagged. Quote Link to comment Share on other sites More sharing options...
AVB Posted September 9, 2015 Report Share Posted September 9, 2015 There is a lot of moaning about Banks but people forget that they get all of this protection for potentially little cost. You can have a standard current account, access to your account 24*7 via atm's, debit card and contactless payments, money transfers, direct debits and standing orders, on line and digital banking for no cost other than not getting interest on your money. I know I am biased but I think it's good value. Quote Link to comment Share on other sites More sharing options...
Chris Bb Posted September 9, 2015 Report Share Posted September 9, 2015 There is a lot of moaning about Banks but people forget that they get all of this protection for potentially little cost. You can have a standard current account, access to your account 24*7 via atm's, debit card and contactless payments, money transfers, direct debits and standing orders, on line and digital banking for no cost other than not getting interest on your money. I know I am biased but I think it's good value. I get all this PLUS 3% on the first £20K. Guess how much I keep in the current account? Answer, as much as possible! Quote Link to comment Share on other sites More sharing options...
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