ShootingEgg Posted May 4, 2017 Report Share Posted May 4, 2017 So a friend of mine has sent back his xt due to zero issues. Today he was told that the zero loss is due to battery leak and corrosion to the points in the battery housing, and corrosion getting onto the board. He is an electrician, and I work in IT, so id like to think that this is a potential fob of response, as I have never seen a battery housing connected directly to a pcb. Normally you would have two wires to create the connection. Basically they are blaming the loss of zero on the batteries failing at some point, and now there is rust and acid on the connectors. Any ideas how to go back to them politely to say dont beleive them. I have already said i find it unlikely that the terminals on the battery housing could effect it. Quote Link to comment Share on other sites More sharing options...
mel b3 Posted May 5, 2017 Report Share Posted May 5, 2017 So a friend of mine has sent back his xt due to zero issues. Today he was told that the zero loss is due to battery leak and corrosion to the points in the battery housing, and corrosion getting onto the board. He is an electrician, and I work in IT, so id like to think that this is a potential fob of response, as I have never seen a battery housing connected directly to a pcb. Normally you would have two wires to create the connection. Basically they are blaming the loss of zero on the batteries failing at some point, and now there is rust and acid on the connectors. Any ideas how to go back to them politely to say dont beleive them. I have already said i find it unlikely that the terminals on the battery housing could effect it. I cant comment on the electrical side of things , but I know that many owners have had problems with photons holding zero , mine had to go back for repair as it would lose zero whenever it was turned off. Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 5, 2017 Report Share Posted May 5, 2017 I cant comment on the electrical side of things , but I know that many owners have had problems with photons holding zero , mine had to go back for repair as it would lose zero whenever it was turned off. hello mel, i also know of someone with same problem who returned, i have always found thomas jacks very good, Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 5, 2017 Report Share Posted May 5, 2017 (edited) So a friend of mine has sent back his xt due to zero issues. Today he was told that the zero loss is due to battery leak and corrosion to the points in the battery housing, and corrosion getting onto the board. He is an electrician, and I work in IT, so id like to think that this is a potential fob of response, as I have never seen a battery housing connected directly to a pcb. Normally you would have two wires to create the connection. Basically they are blaming the loss of zero on the batteries failing at some point, and now there is rust and acid on the connectors. Any ideas how to go back to them politely to say dont beleive them. I have already said i find it unlikely that the terminals on the battery housing could effect it. hello, if you are sure there was no battery leak and they will not replace unit make a formal complaint, what batteries using ? / also google photo XT faults should give more info. i have 2 mk1 photons and only use a quality AA battery / duracell or the energizer, i do have a power pack on my .22 pcp ratting set up. the only fault many had on the mk1 was the battery box springs compressed to low and needed a tweaking out. Edited May 5, 2017 by oldypigeonpopper Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 5, 2017 Report Share Posted May 5, 2017 hello, if you are sure there was no battery leak and they will not replace unit make a formal complaint, what batteries using ? / also google photo XT faults should give more info. i have 2 mk1 photons and only use a quality AA battery / duracell or the energizer, i do have a power pack on my .22 pcp ratting set up. the only fault many had on the mk1 was the battery box springs compressed to low and needed a tweaking out. just to say there are quite a few reports off google on this problem, one can only think it is a manufacturing problem that only shows after using a while in the field, i am sure YUKON are aware of this so hope you get sorted Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted May 5, 2017 Author Report Share Posted May 5, 2017 Cheers for the replies, they said as there was rust it would be charged repair, or a cheap replacement at over £120. Or have it back with no charge. My mate bought it 2nd hand so think he will now take it back to the shop. Ive had very good conversations woth thomas jacks but the seem adamant its the corrosion causing the fault. I personally dont see that to be the case. But its not my argument to have Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 5, 2017 Report Share Posted May 5, 2017 (edited) Cheers for the replies, they said as there was rust it would be charged repair, or a cheap replacement at over £120. Or have it back with no charge. My mate bought it 2nd hand so think he will now take it back to the shop. Ive had very good conversations woth thomas jacks but the seem adamant its the corrosion causing the fault. I personally dont see that to be the case. But its not my argument to have hello, a battery fault i would not think affect the zero moving, all the info via google has been the P O I shift, that would be the best idea to return to shop and hope a full refund, there is no warranty for 2nd owner so wish your friend best of luck. just to note i still like the MK 1s Edited May 5, 2017 by oldypigeonpopper Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted May 5, 2017 Author Report Share Posted May 5, 2017 hello, a battery fault i would not think affect the zero moving, all the info via google has been the P O I shift, that would be the best idea to return to shop and hope a full refund, there is no warranty for 2nd owner so wish your friend best of luck. just to note i still like the MK 1s When we zero'd and used it, he loved it. But cant be zero'ing everytime you turn it on... Quote Link to comment Share on other sites More sharing options...
clakk Posted May 5, 2017 Report Share Posted May 5, 2017 Its the built in memory unit/chip when it "loses" power the inputted zero goes as there,s nothing to keep it alive.We have the same problem with certain machines at work which loses all programmes if the power is switched off as the battery for the memory is old/dead and they wont admit its a problem as they would have to fix it at their expense. If you have to re-zero every time you turn it on then there is no working memory storage and saying the battery has leaked when it obviously hasnt is an avoiding the issue excuse ,too many mk1 owner,s having the same problem shame on Yukon admit there,s a problem .Sounds like a recall is long overdue Quote Link to comment Share on other sites More sharing options...
mel b3 Posted May 5, 2017 Report Share Posted May 5, 2017 mine would lose zero whenever it was turned off , sometimes by a couple of mm at 50yrds , and sometimes much more , i would try and try again as i thought that i must be doing something wrong (its pretty techy by my standards) , the last straw came when i took a shot at a rabbit and the .22lr round went rattling through the trees approximately 50ft above the rabbits head , fortunately the backstop was a 300ft hill , in other circumstances it could have been very very serious indeed . scotts country were ok about it(it also had a fault with the menu button) but they didnt mention that lots of owners had had the same problem. they sent a courier to pick it up , and it was returned within a couple of weeks , im not honestly sure if they repaired it , or sent a new one , it looked identical , but the software menu was slightly different , its been fine ever since , although daytime performance is truly cack. Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 5, 2017 Report Share Posted May 5, 2017 mine would lose zero whenever it was turned off , sometimes by a couple of mm at 50yrds , and sometimes much more , i would try and try again as i thought that i must be doing something wrong (its pretty techy by my standards) , the last straw came when i took a shot at a rabbit and the .22lr round went rattling through the trees approximately 50ft above the rabbits head , fortunately the backstop was a 300ft hill , in other circumstances it could have been very very serious indeed . scotts country were ok about it(it also had a fault with the menu button) but they didnt mention that lots of owners had had the same problem. they sent a courier to pick it up , and it was returned within a couple of weeks , im not honestly sure if they repaired it , or sent a new one , it looked identical , but the software menu was slightly different , its been fine ever since , although daytime performance is truly cack. hello mel, i think that has been par for the course with many XT owners, yukon should recall all XTs and sort out the problem, a software if that is the proble, what happens when you use in daylight??? Quote Link to comment Share on other sites More sharing options...
mel b3 Posted May 5, 2017 Report Share Posted May 5, 2017 The daytime problem is that it just doesnt really see too well in the light , with my .22 lr ill happily shoot rabbits out to 150yrds with a day scope , with the photon id be hard pushed to recognise a rabbit at 50yrds in daylight never mind take a safe shot. Theyre great in the dark but pants in the light. I understand that photons also have a problem with screws or bolts coming loose that hold the camera in place. Quote Link to comment Share on other sites More sharing options...
Benthejockey Posted May 5, 2017 Report Share Posted May 5, 2017 I love mine at night although I have an idea to do the xtreme upgrade at some point in the future for better clarity. In the daylight they just let too much light in and flare. When I did my first zero in the daytime and could hardly see the target. Quote Link to comment Share on other sites More sharing options...
bumpy22 Posted May 5, 2017 Report Share Posted May 5, 2017 mine would lose zero whenever it was turned off , sometimes by a couple of mm at 50yrds , and sometimes much more , i would try and try again as i thought that i must be doing something wrong (its pretty techy by my standards) , the last straw came when i took a shot at a rabbit and the .22lr round went rattling through the trees approximately 50ft above the rabbits head , fortunately the backstop was a 300ft hill , in other circumstances it could have been very very serious indeed . scotts country were ok about it(it also had a fault with the menu button) but they didnt mention that lots of owners had had the same problem. they sent a courier to pick it up , and it was returned within a couple of weeks , im not honestly sure if they repaired it , or sent a new one , it looked identical , but the software menu was slightly different , its been fine ever since , although daytime performance is truly cack. mine went back same time as adams but have not heard back about mine yet which seems odd. called a fox into 40 yards and completely missed it that was final straw. it was great at the driving range knocking the rabbits over but go back a night later and its shooting inches out. after all these comments if they try and bill me for a obvious manufacturing fault they will be getting a ear full Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 6, 2017 Report Share Posted May 6, 2017 hello, i did wonder why the XT came out in such a short time after the MK1 or do you think it was on the agenda anyway, i do not think it was fully tested, just like we sometimes see with other goods, i much prefere the MK 1 simplicity but even 1 of mine had to be returned, i suppose when your manufacturing this kind of unit things can go wrong, i do not think i shall be changing to a XT yet, saying that very stupid some years i thought to save money buying from usa a n/v scope from the ATN CORPS to go on my then best sub 12llB air rifle, after recieving and paying duty i was full of hope so i set it up, done the zero, and on the first night out it went POP !!!!!!!!! ATN were *********, never again Quote Link to comment Share on other sites More sharing options...
tenchangle Posted May 6, 2017 Report Share Posted May 6, 2017 i have just purchased one from scottcounty and my problem is how do you connect a pulsar eps5 battery pack as all that came with mine was a video cable and i can not work how ur suppose to connect the pack any help please Quote Link to comment Share on other sites More sharing options...
fizzbangwhallop Posted May 6, 2017 Report Share Posted May 6, 2017 i have just purchased one from scottcounty and my problem is how do you connect a pulsar eps5 battery pack as all that came with mine was a video cable and i can not work how ur suppose to connect the pack any help please There isn't an external power supply socket on the XT's ......only the video out socket. I use Energisers in mine and only turn on for the shot when foxing so they last ages....also got an XT on the air rifle for drats and the batts will last several outings. Fizz Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 6, 2017 Report Share Posted May 6, 2017 i have just purchased one from scottcounty and my problem is how do you connect a pulsar eps5 battery pack as all that came with mine was a video cable and i can not work how ur suppose to connect the pack any help please hello, i have a mk 1 and have the battery pack there should be a port hole on the side of unit, try google. Quote Link to comment Share on other sites More sharing options...
fizzbangwhallop Posted May 7, 2017 Report Share Posted May 7, 2017 (edited) hello, i have a mk 1 and have the battery pack there should be a port hole on the side of unit, try google.The front port is the video with the rubber cap and the rear power port is blanked off on the XT..... and there's no socket under the blanking plug. Cheers Fizz Edited May 7, 2017 by fizzbangwhallop Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 7, 2017 Report Share Posted May 7, 2017 (edited) The front port is the video with the rubber cap and the rear power port is blanked off on the XT..... and there's no socket under the blanking plug. Cheers Fizz hello, sorry i did not know that with the XTs, not sure if this helps but the manual does say a power pack can be connected to the right side of unit in the power jack ? your best to contact thomas jacks in stratford upon avon to clarify. cheers Edited May 7, 2017 by oldypigeonpopper Quote Link to comment Share on other sites More sharing options...
tenchangle Posted May 7, 2017 Report Share Posted May 7, 2017 thanks chaps, i bought it from uttings and in the ad it shows the xt and then the accessories ie battery pack esp5 and says it fits yukons so they should have been clearer so i think its time to send it back and get some batteries,its a negative on the side of yukon though Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted May 7, 2017 Report Share Posted May 7, 2017 thanks chaps, i bought it from uttings and in the ad it shows the xt and then the accessories ie battery pack esp5 and says it fits yukons so they should have been clearer so i think its time to send it back and get some batteries,its a negative on the side of yukon though hello, you are right according to the manual it states a port hole for battery pack when i checked on different web sites it said outside battery pack point NO, Uttings should have know if you stated for the XT so they should refund return post to you as well as cost of battery pack, i have one for my MK 1s. thinking with the problems the X T showing i do not think getting any time soon, cheers Quote Link to comment Share on other sites More sharing options...
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