steve_b_wales Posted April 3, 2018 Report Share Posted April 3, 2018 The other day, after using my Hawke Nature Trek binoculars, I noticed that one of the objective lens covers was missing. I contacted Hawke UK and received an email this morning to say that a set will be sent to me, free of charge. My thanks go to Hawke UK for their generosity. Quote Link to comment Share on other sites More sharing options...
davewh100 Posted April 3, 2018 Report Share Posted April 3, 2018 ho well done steve and well done hawke uk Quote Link to comment Share on other sites More sharing options...
manthing Posted April 3, 2018 Report Share Posted April 3, 2018 Hawke and Tracer are part of the Deben Group and their customer service is what all companies should aspire to be. I know of no-one that's approached them politely that hasn't got what they needed. 10 out of 10 from me and I have quite a bit of their stuff. Quote Link to comment Share on other sites More sharing options...
Walker570 Posted April 3, 2018 Report Share Posted April 3, 2018 Dealt with Deben for many years and they are always helpful, polite and come up trumps. Those Hawke Nature Treks are also awesome value. I also have five of their scopes and can't fault them. Things keep falling over, what more can I ask Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted April 4, 2018 Author Report Share Posted April 4, 2018 8 hours ago, Walker570 said: Dealt with Deben for many years and they are always helpful, polite and come up trumps. Those Hawke Nature Treks are also awesome value. I also have five of their scopes and can't fault them. Things keep falling over, what more can I ask I agree regarding the Nature Treks. I sold a set of Kahles through lack of use, and purchased the Hawke ones instead. Kahles were the best of course, but very much more expensive. I've also got a few Hawke scopes, and they are excellent. Quote Link to comment Share on other sites More sharing options...
Dekers Posted April 4, 2018 Report Share Posted April 4, 2018 Deben/Hawke have always been good to me in times of need! Quote Link to comment Share on other sites More sharing options...
mick miller Posted April 4, 2018 Report Share Posted April 4, 2018 It's a shame they dropped so much of their shooting related stuff though, partly due to lobbying from the bird watching brigade. I used to be able to buy all sorts from them, now it's just scopes and binos. Good service though, so that's a win for you Steve. Quote Link to comment Share on other sites More sharing options...
team tractor Posted April 4, 2018 Report Share Posted April 4, 2018 I’ve just moved from the hopeless minox to deben/hawke trail camera so this is a welcome opinion. Quote Link to comment Share on other sites More sharing options...
PPP Posted April 4, 2018 Report Share Posted April 4, 2018 Hawke were great when my cheap Premier binos played up, fixed without quibble although I couldn’t find the receipt. Quote Link to comment Share on other sites More sharing options...
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