VicW Posted March 15, 2020 Report Share Posted March 15, 2020 I use CCCleaner on my computer and recently updated it. Unnoticed by me the update included a free download of AVG Antivirus. I do not need this as I am happy with Windows 10's built in antivirus programme 'Defender'. The AVG programme will not uninstall. I have tried the obvious route using Control Panel but you get a message saying that this is not possible. I have tried going into Programme Files to delete the AVG files but again it will only go part way saying that you need Administrator permission. Anyone got any ideas ? Vic. Quote Link to comment Share on other sites More sharing options...
GingerCat Posted March 15, 2020 Report Share Posted March 15, 2020 https://blog.pcrisk.com/windows/12309-how-to-bypass-the-you-do-not-have-sufficient-access-to-uninstall-alert Easier than typing something. Quote Link to comment Share on other sites More sharing options...
kernel gadaffi Posted March 15, 2020 Report Share Posted March 15, 2020 Do a system restore to before you "downloaded" the program. Quote Link to comment Share on other sites More sharing options...
turbo33 Posted March 16, 2020 Report Share Posted March 16, 2020 I have an ongoing dispute with AVG. In Feb, they helped themselves to £99.99 from my credit card. I've tackled them to demand a refund as I don't have their anti virus. They sent an email to say a refund would be issued in 7 working days. Nothing. Obviously I've kept the CC company informed. Ive had all sorts of fob offs, endless emails, from, ..... "Our records show, it was repaid two days after I requested a refund". To where? "Your credit card" No it wasn't. " Our records show, it was repaid two days after I requested a refund" To where? "Your paypal account" No it wasn't. " We've escalated to our concerned team" Nothing.........then when pushed further " Our records show it was repaid.."etc, etc... On checking my records, there were no payments taken in 2016. 2017. But I had missed a transaction when they helped themselves to £59.99 in Feb 2018. My fault for not paying enough attention. Then no payment taken in 2019. Now £99.99 in 2020. I've handed the whole thing over to the Credit company , and ensured AVG are blocked from taking any further payments, as clearly there is more to this. So keep an eye on your credit card. Look out for, and note the spacing..... DRI*AVG Technologies order find.comIRL Quote Link to comment Share on other sites More sharing options...
Ratlegs Posted March 16, 2020 Report Share Posted March 16, 2020 We had this trouble PC was hijacked In the end I phoned Microsoft office uk they took over It took them 2days to clear it AVG was the host to the hijackers Phone Microsoft Hope this helps Quote Link to comment Share on other sites More sharing options...
Cosmicblue Posted March 16, 2020 Report Share Posted March 16, 2020 The Windows defender program isn't good enough to properly protect you, - consider using a commercial grade tool like Eset NOD32 antivirus. Quote Link to comment Share on other sites More sharing options...
VicW Posted March 16, 2020 Author Report Share Posted March 16, 2020 Thank you for your replies. I found an uninstaller on AVG's website that worked OK. Vic. Quote Link to comment Share on other sites More sharing options...
strimmer_13 Posted March 17, 2020 Report Share Posted March 17, 2020 11 hours ago, Cosmicblue said: The Windows defender program isn't good enough to properly protect you, - consider using a commercial grade tool like Eset NOD32 antivirus. Yup. Best one I've ever used. Quote Link to comment Share on other sites More sharing options...
Nial Posted March 19, 2020 Report Share Posted March 19, 2020 I've been using ESET's anti-virus software for years and can't fault it. It has a very low impact on machine performance and is usually one of the best at detecting previously unseen viruses. Quote Link to comment Share on other sites More sharing options...
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