dogz25 Posted September 12, 2013 Report Share Posted September 12, 2013 Hi I took my shotgun in to this rfd today to have it sent to another rfd as I sold it. And it cost me £45 to have it sent. When I asked why so much as last time they sent one for me it was£25. The potty mouthed women in there piped up and said its gone up becouse of fuel. So I phoned litts sportsman guncenter and they said they charge £25 to send or receive. So I told potty mouth and she said why don't you take it there then. I couldn't as it was an hour drive in opposit direction. So I said I will never use your shop again. and she responded ok. She couldn't give a flying ****. Where's the customer care.Anyone else had similar from this shop in Ross cheers Quote Link to comment Share on other sites More sharing options...
fruity Posted September 12, 2013 Report Share Posted September 12, 2013 (edited) Always been the same there mate, thats why the shop is always empty I stopped going there when they tried to change me £42 for a tin of napier gun cleaner what £12 everywhere else Just to add they rfd at the tackle shop in lydney now nic Edited September 12, 2013 by fruity Quote Link to comment Share on other sites More sharing options...
dogz25 Posted September 12, 2013 Author Report Share Posted September 12, 2013 Cheers fruity went forest tackle first they only receive guns think it to much hassle to send Quote Link to comment Share on other sites More sharing options...
fruity Posted September 12, 2013 Report Share Posted September 12, 2013 Cheers fruity went forest tackle first they only receive guns think it to much hassle to send Ahh right didnt realise that lol Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted September 12, 2013 Report Share Posted September 12, 2013 Used to live near there I refused to shop there drove to Worechester or Newport instead. Quote Link to comment Share on other sites More sharing options...
rimfire4969 Posted September 12, 2013 Report Share Posted September 12, 2013 Done the best thing vote with your feet and wallet. Quote Link to comment Share on other sites More sharing options...
dogz25 Posted September 12, 2013 Author Report Share Posted September 12, 2013 I'm on the look out for a .308 he got one in there. I would prefer to pay way over the top off someone else than buy his now Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted September 12, 2013 Report Share Posted September 12, 2013 Why do we put up with rubbish customer service in this country, fair play for voting with your feet. My local shop is exactly the same, I would rather drive an hour in either direction to use either of the other nearest RFD's who at least make a decent effort. Quote Link to comment Share on other sites More sharing options...
rimfire4969 Posted September 12, 2013 Report Share Posted September 12, 2013 Shame they don't read this. Quote Link to comment Share on other sites More sharing options...
PAULT Posted September 12, 2013 Report Share Posted September 12, 2013 Just bought a rifle off sloanes in Inverurie they didn't charge me anything.Brilliant service to Quote Link to comment Share on other sites More sharing options...
Will Poon Posted September 12, 2013 Report Share Posted September 12, 2013 Still amazes me how some people can run a business like that , as bad word travels fast. Especially in the niche market of guns in the country . Silly old moo Quote Link to comment Share on other sites More sharing options...
HDAV Posted September 12, 2013 Report Share Posted September 12, 2013 They will suck up big style to their favourite monied customers........... Quote Link to comment Share on other sites More sharing options...
shotgun sam Posted September 12, 2013 Report Share Posted September 12, 2013 What is the name of this gun shop? Quote Link to comment Share on other sites More sharing options...
Will Poon Posted September 12, 2013 Report Share Posted September 12, 2013 Shame they don't read this. Someone could email a link to them Quote Link to comment Share on other sites More sharing options...
fruity Posted September 12, 2013 Report Share Posted September 12, 2013 Don't worry he gets on here Quote Link to comment Share on other sites More sharing options...
activeviii Posted September 12, 2013 Report Share Posted September 12, 2013 bought a slab of hull superfast last year. didnt know the price but they charged me £50 and said that was the 1000 price. i found out after that last year they where £158 per K. once bitten, twice shy. Quote Link to comment Share on other sites More sharing options...
HDAV Posted September 12, 2013 Report Share Posted September 12, 2013 bought a slab of hull superfast last year. didnt know the price How moronic a retailer can you be................ Quote Link to comment Share on other sites More sharing options...
Rexcernui Posted September 12, 2013 Report Share Posted September 12, 2013 I had poor customer service from an rfd in Derbyshire. It seemed that there is a sliding scale of service depending on how much money you are going to spend. Quote Link to comment Share on other sites More sharing options...
Tomcantwell Posted September 12, 2013 Report Share Posted September 12, 2013 I dont use the shop in Ross at all, find them rude and ignorant. Forest tackle in Lydney is spot on, cartridge prices are matched to Just Cartridges, they price matched me on my last airgun and almost chatty Quote Link to comment Share on other sites More sharing options...
HW682 Posted September 12, 2013 Report Share Posted September 12, 2013 I had poor customer service from an rfd in Derbyshire. It seemed that there is a sliding scale of service depending on how much money you are going to spend. if you don't want to name them could you give a clue.. Quote Link to comment Share on other sites More sharing options...
Rexcernui Posted September 12, 2013 Report Share Posted September 12, 2013 I would rather not name them tbh. I have since been to other dealers in Derbyshire and it seems that they are known for it. Ended up going all the way to doveridge to get advice needed and was very happy but its too far from me. Went to belper also and was treated well. Quote Link to comment Share on other sites More sharing options...
Blunderbust Posted September 15, 2013 Report Share Posted September 15, 2013 This sadly is an ever to regular occurrence these days. Quote Link to comment Share on other sites More sharing options...
Dominicrobed Posted September 15, 2013 Report Share Posted September 15, 2013 If they are rude it's simple just don't go back. There are some shops not just rfd's that have made my list and that just means I won't go back. But I am the sort of person to cut of my nose to spite my face and would spend more on petrol to be treated in they way I would expect. Dom Quote Link to comment Share on other sites More sharing options...
bostonmick Posted September 15, 2013 Report Share Posted September 15, 2013 I am fairly lucky as my local shop is and has always been very helpful and fair they realise that their business depends on good service. I would name any shop that treated customers in this way even if they get upset by it surely you will not be going back to be ripped of again.hull superfast are around 155 a thousand the price you were charged is what I pay for eley superb or white gold. I have in the past travelled up to 80 miles to bypass some dealers but since moving to lincs I will say I am very happy with my local. derek lee gunsmiths boston.well worth a look Quote Link to comment Share on other sites More sharing options...
Archie-fox Posted September 15, 2013 Report Share Posted September 15, 2013 Some shocking gun smiths about...I still can't find one I'm happy with, I avoid a certain one in Stockport like the plague...and just buy ammunition from the other one...any guns or equipment I have to travel much much further afield.. Quote Link to comment Share on other sites More sharing options...
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