fruity Posted March 8, 2015 Report Share Posted March 8, 2015 (edited) After dealing with GMK 7 times for warranty work and had two new item sent via rfd so far on new guns. I wish you all the best to get a decent job done on your gun let alone a refund,return emails/calls, a good service or a quick turnaround, I really hope things have now improved there Edited March 8, 2015 by fruity Quote Link to comment Share on other sites More sharing options...
PeaceFrog Posted March 8, 2015 Author Report Share Posted March 8, 2015 Alrighty, bring it on GMK. I'll post here to tell you guys how it all goes, hoping I'm not gunless for too long, I wouldn't want to get used to the quality of my dads 10 yo Beretta. Quote Link to comment Share on other sites More sharing options...
Gunman Posted March 8, 2015 Report Share Posted March 8, 2015 (edited) What's the tie up ? G M K are part owned by Beretta as are most other European Beretta distributers . This I believe to get round EU competition laws that should enable any dealer with the money to buy direct from the Beretta factory and sell at the price he wants . By "owning" the distributer in each country they can claim that any dealer in any E U country is dealing direct with Beretta and thus they can control distribution , price and dealerships through out Europe . Browning /Winchester/Miroku own or own the majority of BWM and others through out the EU for the same reasons . Edited March 8, 2015 by Gunman Quote Link to comment Share on other sites More sharing options...
Alycidon Posted March 8, 2015 Report Share Posted March 8, 2015 NEVER used any grease on my hinge pins, just oiled every time of use with good quality gun oil. Had it 20 years now and no issues at all. Not a huge amount of use though. A Quote Link to comment Share on other sites More sharing options...
a303 Posted March 8, 2015 Report Share Posted March 8, 2015 I wouldn't be happy if that was my own beretta. If be straight back to the shop with that. Good luck. Quote Link to comment Share on other sites More sharing options...
muffin Posted March 9, 2015 Report Share Posted March 9, 2015 Advise shop you have had it looked at independently and advise trading standards local to you and tell shop that Quote Link to comment Share on other sites More sharing options...
PeaceFrog Posted March 9, 2015 Author Report Share Posted March 9, 2015 The gun is going back to GMK with a sternly written letter as is English custom. For future reference could any body recommend me a gun from personal experience that they could confidently describe as faultless regardless of the make or price. I want a gun that does not let people down, at all, ever. Cheers. Quote Link to comment Share on other sites More sharing options...
Guest Mick.j Posted March 9, 2015 Report Share Posted March 9, 2015 The gun is going back to GMK with a sternly written letter as is English custom. For future reference could any body recommend me a gun from personal experience that they could confidently describe as faultless regardless of the make or price. I want a gun that does not let people down, at all, ever. Cheers. Miroku springs to mind - best value gun you can buy IMHO. Never had any problems with any that i have owned over the years Quote Link to comment Share on other sites More sharing options...
BlaserF3 Posted March 9, 2015 Report Share Posted March 9, 2015 The dealer who you bought the gun off is the first person to be in touch with not GMK. Read the Sale of Goods Act, it's the dealers problem. Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted March 9, 2015 Report Share Posted March 9, 2015 Most guns have some draw back especially in this price range unfortunately the mirukos/Brownings mentioned above most common failure is the bottom barrels striker and mainspring If I had to choice an OU shotgun to take to a desert island to survive Id take a 68 series beretta. Quote Link to comment Share on other sites More sharing options...
brett1985 Posted March 9, 2015 Report Share Posted March 9, 2015 caesar guerini are getting great reviews from nearly everyone who has being buying them at the moment... and their not alot of money considering what your getting. and, their customer service is supposed to be one of the best throughout the gun world. worth a look... Quote Link to comment Share on other sites More sharing options...
Westward Posted March 9, 2015 Report Share Posted March 9, 2015 No one can guarantee that a mechanical device won't ever break down but all the main 4 makers in the mid price range produce reliable guns. The Grade 1 Mirokus & Brownings are good value and firing pins/springs are cheap and easy to replace, but IMO the higher grade ones are ridiculously overpriced. Despite the ever growing numbers of complaints about Beretta build quality, the 686/7/2 guns are usually reliable and durable with no real weaknesses. In the £2 - 3.5K bracket CG leaves the others standing in almost every respect, with build quality, fit and finish being the most evident, and you can scour the internet as much as you like, you won't find any history of serious mechanical issues. Don't be put off by the 'experts' down at the club, take a close look at the CG Summit, you'll be amazed at how much gun you get for the price. Quote Link to comment Share on other sites More sharing options...
Paolo180 Posted March 9, 2015 Report Share Posted March 9, 2015 The dealer who you bought the gun off is the first person to be in touch with not GMK. Read the Sale of Goods Act, it's the dealers problem. Sensible answer so many quote the Sale of Goods Act without knowing what they are talking about. If you want a refund or replacement the Dealer is the person to speak to, for warranty work back to the Distributor, they are under no obligation to refund or replace and can just repair and return to Dealer. Quote Link to comment Share on other sites More sharing options...
bostonmick Posted March 9, 2015 Report Share Posted March 9, 2015 The gun is going back to GMK with a sternly written letter as is English custom. For future reference could any body recommend me a gun from personal experience that they could confidently describe as faultless regardless of the make or price. I want a gun that does not let people down, at all, ever. Cheers. from my experience of many years shooting and many many guns.i would go with dt10 687 eell any of the higher grade Belgium made brownings.it seems to me that your gun has been reliable as this little burr has not caused it to fail however I understand your annoyance at it being there.i would say that gmk will remove it and check the gun for alignment and it will come back to you as reliable as any other.also I would not put much store by the sale of goods act that some keep going on about.my own case of a 30k 4x4 made by one of the most famous company's spent fourteen months at the dealers out of the first three years of its life and no trading standards were of no use what so ever. Quote Link to comment Share on other sites More sharing options...
a303 Posted March 9, 2015 Report Share Posted March 9, 2015 Get lots and lots of photos of the gun before it leaves your hands. And I mean loads. You want pictures of every surface of the gun, no matter how daft you think it is. You may find that you have to fall back upon them if it turns into a dispute. It was due to photos that settled my dispute with my dealer on the spot and that dispute had escalated nearly to small claims court. As there is a noticable fault easily seen, you should hope that it is quickly rectified whether by repair or replacement. I don't think you would be able to reject the gun after 3 months. Think the limit is 5 weeks? But I may be wrong. It looks to me that the barrel shoulder (for want of a better description) hasn't been machined correctly and its tight/ contacting within the receiver. Hence why you have to use force to close it and that the burr is the barrel shoulder that has been forced upward by contacting the receiver. Good luck! Quote Link to comment Share on other sites More sharing options...
PeaceFrog Posted March 9, 2015 Author Report Share Posted March 9, 2015 Get lots and lots of photos of the gun before it leaves your hands. And I mean loads. You want pictures of every surface of the gun, no matter how daft you think it is. You may find that you have to fall back upon them if it turns into a dispute. It was due to photos that settled my dispute with my dealer on the spot and that dispute had escalated nearly to small claims court. As there is a noticable fault easily seen, you should hope that it is quickly rectified whether by repair or replacement. I don't think you would be able to reject the gun after 3 months. Think the limit is 5 weeks? But I may be wrong. It looks to me that the barrel shoulder (for want of a better description) hasn't been machined correctly and its tight/ contacting within the receiver. Hence why you have to use force to close it and that the burr is the barrel shoulder that has been forced upward by contacting the receiver. Good luck! The gun is already out of my hands, but I do have the photo I put in this thread which is hopefully enough as it quite clearly shows what bugs me. As someone here predicted the dealer did suggest getting it filed at a smith but I agree with your idea that it is more the milling somewhere else on the hinge or whatever that is the real problem and so filing away at it wouldn't really solve the real problem (and look **** afterwards). Dealer seemed like a cool guy that was on my side about the issue so hopefully all will go well, I'm asking for a new replacement rather than some post-production machining fix. Seeing as this is a fault of the gun and that I have no possible blame I think they should oblige me, then again..... Thanks once more for the replies and advice, this forum is tops Quote Link to comment Share on other sites More sharing options...
Westward Posted March 10, 2015 Report Share Posted March 10, 2015 It really seems a shame to have to wish you good luck but as you've probably realised on PW and other forums, getting satisfaction on warranty issues from GMK may prove to be quite a test of your resolve - but I genuinely hope not. Be interesting to hear how it goes. Quote Link to comment Share on other sites More sharing options...
PeaceFrog Posted March 13, 2015 Author Report Share Posted March 13, 2015 All I know at the moment is that GMK have my gun now. Does anyone know how long they usually take with this stuff? I asked for a return. Cheers. Quote Link to comment Share on other sites More sharing options...
fruity Posted March 13, 2015 Report Share Posted March 13, 2015 All I know at the moment is that GMK have my gun now. Does anyone know how long they usually take with this stuff? I asked for a return. Cheers. I found once you've chased them ever other day for around 3/4 weeks they get bored of you. They then give you a return date which they missed 3 times with me. Then after about 5 weeks you gun comes back with an unacceptable repair , then it all starts again Sorry for negative response, but I speak as I find Quote Link to comment Share on other sites More sharing options...
brett1985 Posted March 13, 2015 Report Share Posted March 13, 2015 the first time i sent my gun off to them it was with them for around 2 weeks. the second time, due to a cock up with a collection, the turnaround was 6 weeks (however, the gun was only with them for 5 days... long story!) i would give it a few days and then pop them a friendly email asking if they have an update. start as you mean to go on. Quote Link to comment Share on other sites More sharing options...
PeaceFrog Posted March 13, 2015 Author Report Share Posted March 13, 2015 Maybe I've been a little impatient in that I've asked for an update everyday now Dude at the shop made it sound like I could have it back this week, at least that is what I thought I heard, could be mistaken. Today's update from GMK has told my dealer that someone is on holiday but is back Monday and that my gun is a priority, I am choosing to believe GMK haha. I don't think 5/6 weeks is acceptable at all and if they aren't careful my letter to GMK will get even sterner Quote Link to comment Share on other sites More sharing options...
Westward Posted March 13, 2015 Report Share Posted March 13, 2015 Anyone could be forgiven for thinking GMK exists in some far away place where time stopped in 1955. Someone please tell them it's 2015 and that there is something called service which even the banks give to their customers. Quote Link to comment Share on other sites More sharing options...
Paolo180 Posted March 13, 2015 Report Share Posted March 13, 2015 I found once you've chased them ever other day for around 3/4 weeks they get bored of you. They then give you a return date which they missed 3 times with me. Then after about 5 weeks you gun comes back with an unacceptable repair , then it all starts again Sorry for negative response, but I speak as I find Surely you should have been contacting your Dealer not GMK, I might be a bit old and thick but even I know my contact of sale is with the Dealer not GMK. Quote Link to comment Share on other sites More sharing options...
fruity Posted March 13, 2015 Report Share Posted March 13, 2015 Surely you should have been contacting your Dealer not GMK, I might be a bit old and thick but even I know my contact of sale is with the Dealer not GMK. I did many times , which he dictated the conversations and forwarded the emails.. I then chased them myself also to try and speed things up Quote Link to comment Share on other sites More sharing options...
CharlesP Posted March 13, 2015 Report Share Posted March 13, 2015 Well I just had great service from GMK. Let's be hopeful that this one is resolved in a timely manner. Quote Link to comment Share on other sites More sharing options...
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