pavman Posted June 19, 2007 Report Share Posted June 19, 2007 Just closed my hsbc bank account after more than 20 years, the local branch are very good but I just cant cope with talking to India about my account a mile down the road, its just my little protest and I will be doing the same at every given chance from now on. I try if poss to buy my fruit and veg, eggs from local farmers-growers to go with my local shot pigeon and rabbit Its the future :unsure: Quote Link to comment Share on other sites More sharing options...
JJaxeman Posted June 19, 2007 Report Share Posted June 19, 2007 Couldn't agree more :unsure: Quote Link to comment Share on other sites More sharing options...
pin Posted June 19, 2007 Report Share Posted June 19, 2007 I recently ditched Barclays for Halifax. Mind, the Indians were annoying and half the reason I did it, but stone me if the people I have spoken to here in the UK @ Halifax are not the most clueless I have ever dealt with. So far I have a debit card in someone else's name and they don't seem too bothered about it, they have failed to sell some shares when I told them too and keep sending me "Welcome to Halifax" letters even though I have been with them 2 months. Oh well :unsure: Quote Link to comment Share on other sites More sharing options...
verminer Posted June 19, 2007 Report Share Posted June 19, 2007 i did the same myself about 2 mths ago HSBC have looked after me for the last 36yrs but enough is enough, i am getting abit deaf in my old age but when i rang them it was hard enough not being able to hear them but i could not understand them either (this is not mean't as a racial remark). Quote Link to comment Share on other sites More sharing options...
Dr W Posted June 19, 2007 Report Share Posted June 19, 2007 i did the same myself about 2 mths ago HSBC have looked after me for the last 36yrs but enough is enough, i am getting abit deaf in my old age but when i rang them it was hard enough not being able to hear them but i could not understand them either (this is not mean't as a racial remark). No I totally agree, I find it's hard work to listen and understand what they are saying because it is heavily accented, the same problem I have with the scottish :unsure: Quote Link to comment Share on other sites More sharing options...
Dunkield Posted June 19, 2007 Report Share Posted June 19, 2007 the same problem I have with the scottish :unsure: Me too, I understand more of the Indians than the Jocks - sorry. Maybe Glas-geeee is the new Bangalore Quote Link to comment Share on other sites More sharing options...
pin Posted June 19, 2007 Report Share Posted June 19, 2007 Scotland and Sunderland (and to some extent Newcastle) were all hotbeds for call centres from about early 2001. Lost out a bit to Bangalore recently but from what I hear people moving for this reason are on the increase and when it starts to hit the bottom line the will listen and bring them back "onshore". Quote Link to comment Share on other sites More sharing options...
starlight32 Posted June 19, 2007 Report Share Posted June 19, 2007 Just closed my hsbc bank account after more than 20 years, the local branch are very good but I just cant cope with talking to India about my account a mile down the road, its just my little protest and I will be doing the same at every given chance from now on. I try if poss to buy my fruit and veg, eggs from local farmers-growers to go with my local shot pigeon and rabbit Its the future :unsure: I suppose you will now have to notify the Department of trade to ensure the balance of economy is not shaken by the movement of the pavman millions around the country.................. Quote Link to comment Share on other sites More sharing options...
pin Posted June 19, 2007 Report Share Posted June 19, 2007 I suppose you will now have to notify the Department of trade to ensure the balance of economy is not shaken by the movement of the pavman millions around the country.................. There's 3 vp's trying to stop the top man throwing himself out the HSBC tower in docklands as we speak.. .:unsure: Quote Link to comment Share on other sites More sharing options...
Dunkield Posted June 19, 2007 Report Share Posted June 19, 2007 :unsure: "that's the tenth overdraft we have lost this week" Quote Link to comment Share on other sites More sharing options...
NorfolkBoy Posted June 19, 2007 Report Share Posted June 19, 2007 Ironically as an International Barclays customer I get to speak to someone in Blighty :unsure: Quote Link to comment Share on other sites More sharing options...
LEFTY478 Posted June 19, 2007 Report Share Posted June 19, 2007 I moved my a/c from HSBC last April, after 23 years with HSBC/Midland Bank (as it once was). But I didn't closed the account. I kept a few hundred pence in it (and a in a savings a/c), on purpose. They moved jobs to India, so I help keep british postmen in work, 'cos they still have to send me both statements every month. These are then re-cycled into bedding for next doors kid's ginny-pig, so everyone's a winner. Quote Link to comment Share on other sites More sharing options...
pin Posted June 19, 2007 Report Share Posted June 19, 2007 Ironically as an International Barclays customer I get to speak to someone in Blighty :unsure: I do "normally" but have not on occasion, they moved me to premier banking which was better, but I just don't like Barclays. Evil Quote Link to comment Share on other sites More sharing options...
naddan28 Posted June 19, 2007 Report Share Posted June 19, 2007 Halifax are generally clueless! When I went into to open an ISA, I wasn't allowed prior to an 'investment meeting' (Even though I do finance for a degree and was advised by a independant financial advisor!) where some silly women spent an hour trying to talk me through all the options to decide that I actually made the right decision in my ISA. Also, she spent 10 mins lecturing me that I was stupid placing excess student loan in the ISA, well maybe in her opnion but being that the loan's interest is inflation based and the ISA is 5% I come out at 3% better off , which she eventually conceded too. As for online services, its a joke! You can only transfer money from my ISA to another halifax account (which I don't have) unless I phone them on a premium rate number to get things transfered. Although I suppose on the pluss side, its a brilliant incentive not to spend any of it :unsure: Dan Quote Link to comment Share on other sites More sharing options...
MC Posted June 19, 2007 Report Share Posted June 19, 2007 naddan, if you have an excess student loan then you are not drinking hard enough :unsure: Quote Link to comment Share on other sites More sharing options...
ME Posted June 19, 2007 Report Share Posted June 19, 2007 I have been with First Direct for 17 years. I cant fault them. It is all done over the phone or on the internet or you can pay in to any HSBC. The people are either in Lanarkshire or Leeds and are very helpful. You can call them 24 hours, seven days a week. Unfortunately First Direct dont do a business account so I am with Lloyds TSB and they are sh*te. Quote Link to comment Share on other sites More sharing options...
naddan28 Posted June 19, 2007 Report Share Posted June 19, 2007 naddan, if you have an excess student loan then you are not drinking hard enough lol yes or I haven't applied for my SGC/FAC yet! :unsure: Although an 8 month wait apparently now in Kent! Which my girlfriend thinks is funny until I pointed out 8 months is a lot of saving for a lot of guns Dan Quote Link to comment Share on other sites More sharing options...
Bradders Posted June 19, 2007 Report Share Posted June 19, 2007 Am with the Woolwich, well I did work for them for 17 years before Barclays took us over. Made redundant got a good payout so not complaining.....Anyway Barclays are now transferring all my accounst to Barclays and I have to use their online system, nowhere near as good as the Woolwich one (I would say that I helped develop it) 1st question I ask when someone wants me to take one of their products out is "where is your call centre", unless it's UK based they dont get my business. Barclays actually have one in Clacton. Had to make an insurance claim this week, burst pipe, leaked into my study, missed my computers....Called them and it was all UK based (Barclays (ex Woolwich) Insurance). Quote Link to comment Share on other sites More sharing options...
DirtyDeeds Posted June 19, 2007 Report Share Posted June 19, 2007 Don't like Barclays - urgh (spit/belch/etc)! Mucked up my account no end years back. Been with Nationwide BS ever since (about 18 years now) - no complaints! However (slight derail here), if Barclays merg with the Dutch bank, I will feel sorry for them - this is political correctness gone too far! Quote Link to comment Share on other sites More sharing options...
SNAKEBITE Posted June 20, 2007 Report Share Posted June 20, 2007 I'm not biased so I am going to have to say that all the high street banks are one step up from horse traders. Infact, one step down. At least if you buy dogey goods from a chap "darn the boozer" you know you are going to be cheated. Quote Link to comment Share on other sites More sharing options...
al4x Posted June 20, 2007 Report Share Posted June 20, 2007 I'm only with Barclays as they're the only ones who will give us a big enough mortgage, thats softened by the fact our personal banker is great. Online with them is **** whenever I do the business payments at the end of the month it takes forever the site is so slow Quote Link to comment Share on other sites More sharing options...
peter-peter Posted June 20, 2007 Report Share Posted June 20, 2007 Just closed my hsbc bank account after more than 20 years, the local branch are very good but I just cant cope with talking to India about my account a mile down the road, its just my little protest and I will be doing the same at every given chance from now on. I try if poss to buy my fruit and veg, eggs from local farmers-growers to go with my local shot pigeon and rabbit Its the future have you noticed most of the indians are called colin, Hi my name is colin bangalore would be better, then you know they arn't from inverness. Quote Link to comment Share on other sites More sharing options...
Peter_HMR Posted June 20, 2007 Report Share Posted June 20, 2007 Same thing with Dell computers was ordering a couple of things off them ring up the number and a bloody indian at the end of the phone finally get transferred through to the irish sales and a paddy on the end of the phone boy but they're whole support section is very annoying you ring some indian then she rings some indian technition and the three of you talk about the problem and the best way to resolve it then that gets sorted ok can you do that "no ill have to talk with your irish sales rep and get him to do it" bloody annoyed i could have done that myself and saved half an hour on the phone i knew what was wrong before. Quote Link to comment Share on other sites More sharing options...
pav Posted June 20, 2007 Report Share Posted June 20, 2007 I have been with First Direct for 17 years. I cant fault them. It is all done over the phone or on the internet or you can pay in to any HSBC. The people are either in Lanarkshire or Leeds and are very helpful. You can call them 24 hours, seven days a week. Unfortunately First Direct dont do a business account so I am with Lloyds TSB and they are sh*te. First Direct are superb ! I have a fixed rate offset mortgage with them, they are one of the only banks to offer fixed offset. All my money in one place working for me, like the one account but my rate is fixed not variable. All English speaking 24 support. Quote Link to comment Share on other sites More sharing options...
ME Posted June 20, 2007 Report Share Posted June 20, 2007 All my money in one place working for me, like the one account but my rate is fixed not variable. That's great if you have money to offset your debts !!! There are far too many guns to buy and cars to buy to ever have anything to offset !!! Quote Link to comment Share on other sites More sharing options...
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