Natwest

[Fargo]

Anyone else had this and been unable to get into online banking on their iPhone ? Been like this for me 25 hours now. Natwest just said I must be out of wifi which I’m not and have 4g.

Any ideas ?

[JKD]

Try deleting the app and then download it again. Might work, but never had this problem with a banking app, but did work with some other apps.

[Fargo]

5 minutes ago, JKD said:

Try deleting the app and then download it again. Might work, but never had this problem with a banking app, but did work with some other apps.

Just tried that and it works. Different than before so not sure why didn’t update previously 👍🏻

[JKD]

Just now, Fargo said:

Just tried that and it works. Different than before so not sure why didn’t update previously 👍🏻

It usually works,,,, failing that, hit it with a hammer ⚒️ 😆🤣 Probably just an update you missed 🤷

[JohnfromUK]

I was unable to pay in a cheque for a time yesterday (Saturday).  App worked OK, photographed a (printed business type, low value) cheque, accepted photos and then simply said it couldn't deposit cheque now, please try later or visit your branch (which is miles away and would have been closed).  Worked on 3rd attempt about an hour later (I think, proof will be when the money shows which I guess will not be until Monday).

There are fairly frequent updates via the Apple App Store.