nerooo Posted April 3, 2009 Report Share Posted April 3, 2009 hi, i bought a brand new beritta silver pigeon 4 months ago from the shop and recently i have experienced a problems with it, firstly doesnt fire the seconde barrel and secondly i noticed there is a little crack on the barrel joint so i took it to the shop where i bought it from as its sill under 3 years warrantie and they sent it back to the work shop,the question is i am a bit scary if it will happen again and i dont think the crack will be fixed properly,as the shop owner was useless he didnt offer me any other option for example refund or replacement so i paied 1300 pounds for this gun to last me at least 8 years without problem as i have been told,so i dont know if there is any step to take if i am not happy about the gun,so please any advice would be appriciated? thank you very muh. Quote Link to comment Share on other sites More sharing options...
shaun4860 Posted April 3, 2009 Report Share Posted April 3, 2009 (edited) Try getting in touch with berreta.......(Gunmark) but give the gunshop a chance to rectify things first, they may just suprise you... shaun Edited April 3, 2009 by shaun4860 Quote Link to comment Share on other sites More sharing options...
bigstevouk Posted April 4, 2009 Report Share Posted April 4, 2009 Think as Shaun said, let the dealer try to sort it and if your not happy try Berreta directly...... unfortunately nothing is faultless but for that sort of money you wouldn't expext problems so soon. ATB Quote Link to comment Share on other sites More sharing options...
mikee Posted April 4, 2009 Report Share Posted April 4, 2009 for that sort of money i would not accept a repair, i would be wanting a new gun, dont let them fob you off and stick to your guns if you're not happy mikee Quote Link to comment Share on other sites More sharing options...
mudpatten Posted April 4, 2009 Report Share Posted April 4, 2009 Contact your local Trading Standards Department and find out what your rights as a customer are and then go and talk to your dealer from a position of strength.. Quote Link to comment Share on other sites More sharing options...
J@mes Posted April 4, 2009 Report Share Posted April 4, 2009 for that sort of money i would not accept a repair, i would be wanting a new gun, dont let them fob you off and stick to your guns if you're not happy mikee +1 Quote Link to comment Share on other sites More sharing options...
nerooo Posted April 4, 2009 Author Report Share Posted April 4, 2009 i rang up the dealer and said the gun is been repaired and i should have it on monday as i asked them if they can lend me cheapy one as i was engaged for a pigeon shooting they said i cant borrow a gun from them,any way now every day i phone them up to collect my gun they turn up saying hast not arrived yet,i think i ll just refuse to accept it even if is been fixed and claim for refund as i dont want purchase any thing from them as they are useless. Quote Link to comment Share on other sites More sharing options...
mark_mjs93 Posted April 4, 2009 Report Share Posted April 4, 2009 best thing to do, imo, is to go into the shop and speak to the manager and sort this out because obviously this has inconvinienced you, so go into the shop/dealership and sort this out... you never know, over the phone you could be talking to an incompetant member of staff, go down and speak about it and get it sorted mate... Quote Link to comment Share on other sites More sharing options...
ant.mass Posted April 5, 2009 Report Share Posted April 5, 2009 hi, i bought a brand new beritta silver pigeon 4 months ago from the shop and recently i have experienced a problems with it, firstly doesnt fire the seconde barrel and secondly i noticed there is a little crack on the barrel joint so i took it to the shop where i bought it from as its sill under 3 years warrantie and they sent it back to the work shop,the question is i am a bit scary if it will happen again and i dont think the crack will be fixed properly,as the shop owner was useless he didnt offer me any other option for example refund or replacement so i paied 1300 pounds for this gun to last me at least 8 years without problem as i have been told,so i dont know if there is any step to take if i am not happy about the gun,so please any advice would be appriciated? thank you very muh. mate like i said to you the other day i would not accept a repair, i would be wanting a new gun or my money back Quote Link to comment Share on other sites More sharing options...
bigstevouk Posted April 6, 2009 Report Share Posted April 6, 2009 mate like i said to you the other day i would not accept a repair, i would be wanting a new gun or my money back Have to second these thoughts...... 4 months old, i'd be wanting a new one back for that price ATB Quote Link to comment Share on other sites More sharing options...
nerooo Posted April 6, 2009 Author Report Share Posted April 6, 2009 (edited) hi, poped in the shop today, and they have replaced new part to get the gun fixed,and i spoke to the GMK block on the phone,so he said they cant replaced it with new gun as the problem can be fixed,so i am going to have a try and see if doesnt experience the problem anymore,other wise i m really dissapointed about the beretta and their people,so i am not sure if i shall take a step againt them for refund as they refuse to replace it and refund it. Edited April 6, 2009 by nerooo Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted April 6, 2009 Report Share Posted April 6, 2009 just out of interest-is where you live in the name of the shop? Quote Link to comment Share on other sites More sharing options...
Tommo Posted April 6, 2009 Report Share Posted April 6, 2009 I bet this is either Doug or those highway robbers at Banbury! I'd kick, stamp and shout at the top of my voice if i'd paid that for a gun to then see it fault like this. But this is the reason why l wont have a new berretta, older ones fine (they made those right 15 years ago) i've a few mates who are RFD's and its quite common, but mostly when something goes wrong they are the same, casing goes off colour or looses finish, then it shakes to bits (like with yours). Have someone check it when they give it back - The lads at Stoney Stratford are good -ask for Andy, knows his stuff. Tom Quote Link to comment Share on other sites More sharing options...
Cushat Posted April 7, 2009 Report Share Posted April 7, 2009 Firstly, not firing second barrel - that's a 5 minute fix and no reason to "demand" a new gun or a refund. GMK workshop will fix it under warranty and it'll be spot on. Secondly, "a little crack in the barrel joint" - sounds very serious and if the barrel really was cracked wouldn't just be patched up and sent back. I would doubt that GMK would hesitate in replacing any 4 month old gun with a cracked barrel!!! As an absolute minimum, any repair would have to go via the proof house, of which there has been no mention. Judging by GMK's response I would question whether the barrel was indeed cracked - always two sides to every story and would be interested to know what the lads in GMK workshop thought was the issue. Neroo - have you any photos or a better description of the problem? Quote Link to comment Share on other sites More sharing options...
nerooo Posted April 7, 2009 Author Report Share Posted April 7, 2009 hi, i dont have really a pictures but i ll try to put few,the little crack is on the join barrell, i have checked it with other beritta,they seem to have as well but mine is a bit deeper,when i spoke to the GMK people they said they have changed a part called ( new intertia block,mainsprings) and the crack he said dont worry about it as it come from the manifacture like this, i am really surprised about the berrettas, so as i said the gun is been opened which i didnt really like,other wise i could buy seconde hand gun for 200 pounds,so i am going to speak to local Trading Standards Department and take legall advice as customer right. i live in oxford and the dealer was oxford gun company,when first went there to buy a gun i was very welcome lots of explanations an very helpfull,but when i returned with broken gun was unwelcome and no time for me at all. Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted April 7, 2009 Report Share Posted April 7, 2009 im sure that many people are happy with their purchases from the oxford gun company-but after they sold me a gun with pitted barrells (they were dirty when i viewed the gun) and then suggested that i had damaged the gun by using magnum cartridges when i rang the next day (ive never fired a magnim shell in my life) i would never buy anything from them again-stick to the guys at Stoney Stratford-better prices and service in another league. Quote Link to comment Share on other sites More sharing options...
Cushat Posted April 8, 2009 Report Share Posted April 8, 2009 Inertia blocks/mainsprings will be to sort out the second barrel not firing. I have no idea about the other problem but it sounds like there isn't a problem!! If it's something that's present on all Beretta's then it's meant to be there! As for the box having been opened (if I understand your post) all new guns are taken out of their boxes to display on racks. Not really sure what your gripe is here and whether there is some ulterior motive for wanting a refund?? Certainly doesn;t sound like you've got grounds for one to me. And I don't think Oxford Gun Co has treat you badly either. Just my opinion, but as I say, struggling to see what the problem is here. Quote Link to comment Share on other sites More sharing options...
nerooo Posted April 8, 2009 Author Report Share Posted April 8, 2009 any way , i am not going to purchase anyting from this shop,as i found other shops are more usefull.thanks. Quote Link to comment Share on other sites More sharing options...
RC45 Posted April 8, 2009 Report Share Posted April 8, 2009 I had problems with my Silver Pigeon S, been repaired, so will collect 2moz. Bad workmanship if you ask me. Was thinking of buying a DT10, but I am not sure if they have the quality anymore. Also, if they (BERETTA) trusted their quality, they would not need importers. First impressions for me are ****. Phil Quote Link to comment Share on other sites More sharing options...
nerooo Posted April 8, 2009 Author Report Share Posted April 8, 2009 you better stay away from beretta as it seems they dont do good job anymore,look mine is only 4 months old and i am experiencing problems what about after few years,by the way is yours still under the warrantie? and what kind of problem?....... Quote Link to comment Share on other sites More sharing options...
The Burpster Posted April 8, 2009 Report Share Posted April 8, 2009 (edited) I had problems with my Silver Pigeon S, been repaired, so will collect 2moz. Bad workmanship if you ask me. Was thinking of buying a DT10, but I am not sure if they have the quality anymore. Also, if they (BERETTA) trusted their quality, they would not need importers. First impressions for me are ****. Phil Phil, I dont see how you can possibly compare a Sil Pig to a DT10...... thats like comparing a FIAT Punto to a Ferrari 360 ..... The Sil Pig is amongst the cheapest and most mass produced guns Beretta make, the DT10 is at the other end of that spectrum..... The way the UK gun market works all makes NEED an importer, you simply cannot distribute guns in the little numbers that we have here any other way, other than 'grey imports' which believe me, we do not want...... Sorry to hear you had a prob with your Beretta, but I'm sure GMK will sort it fairly and equitably..... As for the QC of current Berettas, I have just bought a new AL391 and its just as good as any other Beretta I've owned, in fact I's go as far as to say its finish std is the best I've seen yet for a budget Beretta..... I'd put money on it that if you'd bought a gun (and believe me even Kemens and Kreighoffs go wrong sometimes!) from a helpful shop you would have a differing view to that above....... I have no allegance to GMK or Beretta other than owning some guns...... Edited April 8, 2009 by The Burpster Quote Link to comment Share on other sites More sharing options...
webber Posted April 8, 2009 Report Share Posted April 8, 2009 Companies that produce faulty goods tend not to offer 10 year guarantees! webber Quote Link to comment Share on other sites More sharing options...
RC45 Posted April 9, 2009 Report Share Posted April 9, 2009 Phil, I dont see how you can possibly compare a Sil Pig to a DT10...... thats like comparing a FIAT Punto to a Ferrari 360 ..... The Sil Pig is amongst the cheapest and most mass produced guns Beretta make, the DT10 is at the other end of that spectrum..... The way the UK gun market works all makes NEED an importer, you simply cannot distribute guns in the little numbers that we have here any other way, other than 'grey imports' which believe me, we do not want...... Sorry to hear you had a prob with your Beretta, but I'm sure GMK will sort it fairly and equitably..... As for the QC of current Berettas, I have just bought a new AL391 and its just as good as any other Beretta I've owned, in fact I's go as far as to say its finish std is the best I've seen yet for a budget Beretta..... I'd put money on it that if you'd bought a gun (and believe me even Kemens and Kreighoffs go wrong sometimes!) from a helpful shop you would have a differing view to that above....... I have no allegance to GMK or Beretta other than owning some guns...... I understand the Silver Pigeon S is a budget gun, I purchased it as I required better trade up prices for when I can justify the cost of a DT10. I was just wondering if the quality of the DT10 is so much better. Are there any better offerings? Are there any uk manufacturers able to offer the backup and quality for a £4k gun? Phil Quote Link to comment Share on other sites More sharing options...
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