webber Posted June 28, 2010 Report Share Posted June 28, 2010 We had a visit today from an ADT engineer, who advised us that the system that we have installed at work would be obsolete in around a months time, and that the system would need changing. He advised that ADT out of their kindness have allowed a voucher of £1200 towards the replacement cost. The engineer advised that of all the jobs he has quoted so far, only one has not been covered by the voucher.-------------- Well he's just got his second that isn't and by some margin, he's gone away to se what he can do. Our system involves PIR detectors and an audio listening system that is monitored to confirm any break in before the monitoring station call the Police. My question PWers, is really for anyone who works in the alarm business. Am I being fed a load of ********? Are ADT just short of work? What other reputable alarm companies are left after ADT gobbled up a load of the smaller companies? webber Quote Link to comment Share on other sites More sharing options...
al4x Posted June 28, 2010 Report Share Posted June 28, 2010 If the current system works ok sounds like they are just drumming up business Quote Link to comment Share on other sites More sharing options...
MJN Posted June 28, 2010 Report Share Posted June 28, 2010 "obsolete in around a months time", what a load of cobblers. Sorry cann't help with other suplliers, my house alarm is done by a local firm who fall over backwards to keep me happy, as I obviously am paying them too much each year. M. Quote Link to comment Share on other sites More sharing options...
ST3V3 Posted June 28, 2010 Report Share Posted June 28, 2010 Sounds like waffle to me ADT keep telling me I have to have the system at work serviced which basicly involves wiping the camers lens from what i can gather. interesting thing is they also said it was illegal to make any sound recordings. Quote Link to comment Share on other sites More sharing options...
Cranfield Posted June 28, 2010 Report Share Posted June 28, 2010 I would call a local reputable alarm company and get their quote for providing a like for like service. ADT do not have the monopoly of monitored systems as you describe. It does sound as though they are just drumming up some extra business. What is becoming "obsolete", the PIR detectors ? the audio listening system ? the monitoring company ? none of that is likely and you are being fed a cartload of youknowwhat. Don't forget, you probably own all the hardware in your system, so moving to another maintenance provider and monitoring company will be easy (and cheap). Quote Link to comment Share on other sites More sharing options...
Richard756 Posted June 28, 2010 Report Share Posted June 28, 2010 I work in the alarm industry and you are being fed a right load of £&@" if your current system works stay with it. Some of the old systms are better than new onces. I don't work for adt and i don't think I ever will. Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted June 28, 2010 Report Share Posted June 28, 2010 By "obsolete" im guessing the guy means that they will no longer be stocking spares for that system-unless low life scum are about to suddenly become more devious in a months time.Not much to go wrong on alarms and you will most likely get spares from ebay for years-our school alarm is 4 years out of date but i can get most bits on the bay-and at a fraction of the original price.As long as your insurance company are haopy with your system then you will be fine. Quote Link to comment Share on other sites More sharing options...
jonevo Posted June 28, 2010 Report Share Posted June 28, 2010 Why have redcare provided by ADT when you can buy your own security system Just look at this beauty http://www.moretonalarms.co.uk/shop/articl...%26aid%3D139%26 Quote Link to comment Share on other sites More sharing options...
death from below Posted June 28, 2010 Report Share Posted June 28, 2010 Just like any big company, they send their front line bods on a course to encourage business opportunites and development - ie drumming up business that may lead to a bonus - it's almost par for the course nowadays - when the BG engineer comes once a year to service our bioler, the first thing I say to him(and her once) is that I don't want any sales pitch - it usually cuts the visit from 20 mins to about 10. If it works then super - like someone said, canvass e-bay and local smaller firms for maintenance. Quote Link to comment Share on other sites More sharing options...
pyr8 Posted June 28, 2010 Report Share Posted June 28, 2010 wern,t they on rogue traders not to long back. Quote Link to comment Share on other sites More sharing options...
Yellow Bear Posted June 28, 2010 Report Share Posted June 28, 2010 We had a visit today from an ADT engineer, who advised us that the system that we have installed at work would be obsolete in around a months time, and that the system would need changing. He advised that ADT out of their kindness have allowed a voucher of £1200 towards the replacement cost. The engineer advised that of all the jobs he has quoted so far, only one has not been covered by the voucher.-------------- Well he's just got his second that isn't and by some margin, he's gone away to se what he can do. Our system involves PIR detectors and an audio listening system that is monitored to confirm any break in before the monitoring station call the Police. My question PWers, is really for anyone who works in the alarm business. Am I being fed a load of ********? Are ADT just short of work? What other reputable alarm companies are left after ADT gobbled up a load of the smaller companies? webber Work in construction (services) and ADT are about the worst and go off even further after they have your money. Mind you there sales section is good It took 5 years to get the sign off documentation on the last project we used them on - an that was merseyside office. Quote Link to comment Share on other sites More sharing options...
bullet1747 Posted June 28, 2010 Report Share Posted June 28, 2010 im a self employed sparks and i dont lie to get work my l8 father drummed into me treat those how you want to be tret ,morale to this and i say to customers dont fix if its not broke Quote Link to comment Share on other sites More sharing options...
webber Posted June 28, 2010 Author Report Share Posted June 28, 2010 Thanks gents, sorry I've not been back sooner, but I've my head stuck into spread sheets all evening with alternative costing variations for the new shoot. Looks like I'm on a mission tomorrow. I'll report back, watch this space. webber Quote Link to comment Share on other sites More sharing options...
webber Posted June 29, 2010 Author Report Share Posted June 29, 2010 Chatted with a local company today, this does sound fishy but with a strain of truth. Engineer coming this afternoon for a shufty. webber Quote Link to comment Share on other sites More sharing options...
jinxy72 Posted June 30, 2010 Report Share Posted June 30, 2010 u can get an ADT monitored alarm fitted for around £400 anyway !!!!!!! ... so why would he need to give u £1200 discount ... oh i get it .. he's gonna fit an alarm and give u £800 towards a new gun ... NOT !!!! Quote Link to comment Share on other sites More sharing options...
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