countryman Posted August 26, 2015 Report Share Posted August 26, 2015 I have been going to this Garage for years and over all not to bad a service, how ever while having a repair done there Mechanic broke a nut off and it needs Drilling out and some sort of insert to go in. They want about 60 quid on top of the original price to do this. Is this normal or should they just put it right at there expense. Thanks Chris Quote Link to comment Share on other sites More sharing options...
Medic1281 Posted August 26, 2015 Report Share Posted August 26, 2015 I'd want them to put right at their expense. It's part of the repair. Quote Link to comment Share on other sites More sharing options...
brett1985 Posted August 26, 2015 Report Share Posted August 26, 2015 sounds like it will need drilling and a helicoil installing... £60 is about right for this in most circumstances. unfortunately, you will probably find that the thread had corroded and that's why it snapped... not really something you can hold the garage accountable for i'm afraid. they don't have crystal balls when estimating prices for jobs. nuts/bolts can break without warning if their old, and if they do break it needs to be looked at as part of the repair process. they are, just like anyone else, a business and cannot afford to work for free... I'd want them to put right at their expense. It's part of the repair. no its not, its a separate repair in its own right due to aged parts.... Quote Link to comment Share on other sites More sharing options...
Jaymo Posted August 26, 2015 Report Share Posted August 26, 2015 I'm with Brett on this one.... Quote Link to comment Share on other sites More sharing options...
grrclark Posted August 26, 2015 Report Share Posted August 26, 2015 This is one of these circumstances where you feel aggrieved because it wasn't broken when you put it in, but the garage can also rightly say that a mechanical failure of a bolt shearing cannot be reasonably foreseen so they should not be penalised. The fact is the garage have not been negligent or shoddy to cause the bolt to shear, sometimes stuff just happens so you just have to stump up the cash and put it down to bad luck. It doesn't seem that they are being excessive in the cost to put right so it is still a good service experience, just a bit more expensive. Quote Link to comment Share on other sites More sharing options...
Hamster Posted August 26, 2015 Report Share Posted August 26, 2015 No different to snapping the cambelt whilst being MOT'd, can't see the garage footing the £2k bill. Quote Link to comment Share on other sites More sharing options...
Gordon R Posted August 26, 2015 Report Share Posted August 26, 2015 Just pay it - it is reasonable. How would members feel if a garage asked for a list of which nuts would undo easily and which ones were seized or stuck, before the garage would give them a price for a job? Quote Link to comment Share on other sites More sharing options...
robbiep Posted August 26, 2015 Report Share Posted August 26, 2015 I'm with Brett, it happens. Stump up. Alternatively, do your own servicing at home, then you've got nobody else to blame when that sort of thing does happen. Be grateful it's not happened to a diesel injector or head bolt. The bill would be 4 figures before they'd even started. Quote Link to comment Share on other sites More sharing options...
brett1985 Posted August 26, 2015 Report Share Posted August 26, 2015 I'm with Brett, it happens. Stump up. Alternatively, do your own servicing at home, then you've got nobody else to blame when that sort of thing does happen. Be grateful it's not happened to a diesel injector or head bolt. The bill would be 4 figures before they'd even started. sounds like you've had the pleasure of working on a HDI engine at some point.... stuck injectors, free with every purchase of a French diesel engine! Quote Link to comment Share on other sites More sharing options...
harpoonlouis Posted August 26, 2015 Report Share Posted August 26, 2015 There are a few well know bogey jobs that usually come with a warning that they are likely to go wrong, KA spark plugs come to mind, but older vehicles always carry that risk that corrosion will ****** up the job. The charge seems reasonable to me. Quote Link to comment Share on other sites More sharing options...
countryman Posted August 26, 2015 Author Report Share Posted August 26, 2015 Ok thanks for the reply's, it is good to get other peoples views. Chris Quote Link to comment Share on other sites More sharing options...
landy george Posted August 26, 2015 Report Share Posted August 26, 2015 It's not a land rover is it??? Every nut & bolt snaps off when you try to undo them Out comes the grinder / hammer / drill Quote Link to comment Share on other sites More sharing options...
la bala Posted August 26, 2015 Report Share Posted August 26, 2015 It's not a land rover is it? ?? Every nut & bolt snaps off when you try to undo them Out comes the grinder / hammer / drill Now Now, thats the joy of owning a Landy Quote Link to comment Share on other sites More sharing options...
countryman Posted August 26, 2015 Author Report Share Posted August 26, 2015 No its my Hi Lux, if it had been a Land Rover i could have just put some glue in it. Quote Link to comment Share on other sites More sharing options...
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