Marv&Casper Posted February 25, 2016 Report Share Posted February 25, 2016 Hi all, I'm new to this. I have a pair of Harkila Forester 5mm Neoprene willies. They weren't cheap but bloody good and warm. 16 months on and one boot leaks like a sieve, rubber has perished and split. Contacted the company I bought them from, sent them back for inspection, been told out of warranty and just wear and tear. Not a happy bunny, I don't expect them to last for ever but 2 seasons isn't too much to ask is it? Contacted Harkila 2 weeks ago and had no reply. Has anybody else had problems with them? Quote Link to comment Share on other sites More sharing options...
dipper Posted February 25, 2016 Report Share Posted February 25, 2016 One season more than hunters. Dipper Quote Link to comment Share on other sites More sharing options...
besty57 Posted February 25, 2016 Report Share Posted February 25, 2016 Hi all, I'm new to this. I have a pair of Harkila Forester 5mm Neoprene willies. They weren't cheap but bloody good and warm. 16 months on and one boot leaks like a sieve, rubber has perished and split. Contacted the company I bought them from, sent them back for inspection, been told out of warranty and just wear and tear. Not a happy bunny, I don't expect them to last for ever but 2 seasons isn't too much to ask is it? Contacted Harkila 2 weeks ago and had no reply. Has anybody else had problems with them? Yeah I had the same problems .i had 2 pair in 20 months.get back in touch with the retailer .These wellys have a 2 year warranty ,if you hav no luck .google Harkilla they have regional offices in the uk .and send them an email . Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted February 25, 2016 Report Share Posted February 25, 2016 OK-lets cut to the chase - the warranty supplied with the boots is nothing to do with a situation like this-once you accept that fact you can start to do something about your faulty goods. An expensive boot such as the Harkilla falls under the new Consumer Rights Act and , if the rubber has indeed perished, is simply "NOT FIT FOR PURPOSE". The next important thing to remember is that , unless you bought them direct from the manufacturer, then your claim is against whoever sold you the boots - take them back and offer them the chance to deal with your complaint - you need to offer them a reasonable opportunity to put things right and you should make a note of dates and who you spoke to etc. The boots are not fit for purpose because they have simply not lasted a reasonable amount of time considering the price and use you have had from them - of course if there's a hole in them caused by a puncture of some sort then the seller has no responsibility but if you can clearly see that the rubber has perished then I cannot see how they can refuse to help. Quote Link to comment Share on other sites More sharing options...
Bungle The Bear Posted February 26, 2016 Report Share Posted February 26, 2016 Harkilla clothing is superb - their footwear at best is **** Quote Link to comment Share on other sites More sharing options...
WGD Posted February 28, 2016 Report Share Posted February 28, 2016 Go to the retailer, if no joy go direct to Harkila. They know they have issues with their footwear, give them the chance to sort it and they will. Quote Link to comment Share on other sites More sharing options...
davewh100 Posted February 28, 2016 Report Share Posted February 28, 2016 bruno22rf is bang on the money with that answer Quote Link to comment Share on other sites More sharing options...
Marv&Casper Posted March 1, 2016 Author Report Share Posted March 1, 2016 Hi all, thanks for your help, still not having much joy. I have emailed Harkila to Seeland in Dennmark over a fortnight ago and still had no answer, does anyone have the contact details for Harkila UK ? Quote Link to comment Share on other sites More sharing options...
Marv&Casper Posted March 1, 2016 Author Report Share Posted March 1, 2016 Yeah I had the same problems .i had 2 pair in 20 months.get back in touch with the retailer .These wellys have a 2 year warranty ,if you hav no luck .google Harkilla they have regional offices in the uk .and send them an email . 2 year warranty, where do they say that? Quote Link to comment Share on other sites More sharing options...
kevin55 Posted March 1, 2016 Report Share Posted March 1, 2016 UK North & Northern IrelandEwen SteelPhone: +44 7912 934 389es@seeland.com UK South & IrelandSimon EsnoufMobile: +44 7887 997788se@seeland.com Quote Link to comment Share on other sites More sharing options...
Scully Posted March 1, 2016 Report Share Posted March 1, 2016 Have had two pairs of Harkilla boots; both leaked and went back so bought from another manufacturer. Currently have a pair of Muckboots wellingtons which have started to leak in via the heel after their second season. Was wondering which wellies I should go for now as have had Barbour and Aigle prior to the Muckboots, so I suppose I can rule out Harkilla too. Quote Link to comment Share on other sites More sharing options...
besty57 Posted March 1, 2016 Report Share Posted March 1, 2016 2 year warranty, where do they say that? I bought both pairs from uttings,that's what I was told when I returned them Quote Link to comment Share on other sites More sharing options...
clam6364 Posted March 1, 2016 Report Share Posted March 1, 2016 Gumleaf Royal wellies are good Quote Link to comment Share on other sites More sharing options...
Marv&Casper Posted March 7, 2016 Author Report Share Posted March 7, 2016 Thank you all, emailed the uk guy (thank you kevin for his email address) and he actually called me, still trying to say wear and tear (apparently if you pay more for a pair of willies you shouldn't expect them to last longer than a cheap pair) has asked for photos which I have sent, just awaiting his response, he is away until 14th March. I have offered to meet them halfway, really trying to be reasonable with them. So lets see what happens. Incidentally everyone that comments online about these things are called KEYBOARD WARRIORS, new one on me. I think it is a good way of us all actually being able to communicate with each other and not just suffer in silence when things do go wrong. Anyway watch this space. Quote Link to comment Share on other sites More sharing options...
Daveyp Posted March 7, 2016 Report Share Posted March 7, 2016 I've had the Le Chameau Vierzonord for 4 seasons now and they've been a cracking buy my only complaint would probably be the price but in this life you get what ya pay for. Good look in getting sorted with Harkila. Davey Quote Link to comment Share on other sites More sharing options...
WGD Posted March 7, 2016 Report Share Posted March 7, 2016 Interested in performance being judged in "seasons", a gun who shoots 8 days from a peg has a very different season to a keeper. I know I've wellies on most days for an hour or two to take dogs out, what do folks assume to be a season's wear? Quote Link to comment Share on other sites More sharing options...
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