herby Posted September 15, 2017 Report Share Posted September 15, 2017 Hi All. Can anyone help please? I am getting all my mail returned to sender. Started happening last week after years of being fine. Nothing has changed as far as I know but getting this message.... .I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. When I google postmaster I get a description of someone that runs a post office!! Thanks in advance Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted September 15, 2017 Report Share Posted September 15, 2017 Who is your service provider? TalkTalk has been suffering problems recently. Quote Link to comment Share on other sites More sharing options...
herby Posted September 15, 2017 Author Report Share Posted September 15, 2017 It is a bluhost account Quote Link to comment Share on other sites More sharing options...
billytheghillie Posted September 16, 2017 Report Share Posted September 16, 2017 Its Elvis, just having a laugh! Quote Link to comment Share on other sites More sharing options...
herby Posted September 16, 2017 Author Report Share Posted September 16, 2017 Yes it was. Killed him all good now!! Quote Link to comment Share on other sites More sharing options...
Ricko Posted September 17, 2017 Report Share Posted September 17, 2017 Are you able to receive emails? Quote Link to comment Share on other sites More sharing options...
herby Posted September 19, 2017 Author Report Share Posted September 19, 2017 Yes I get many emails. Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted September 20, 2017 Report Share Posted September 20, 2017 It should normally give you the reason for failure as part of the postmaster email. So will say it cant, then detail why. Quote Link to comment Share on other sites More sharing options...
iano Posted September 20, 2017 Report Share Posted September 20, 2017 POst up the failure report. That is the key to understanding why the emails aren't being sent. Strip out the to / from Quote Link to comment Share on other sites More sharing options...
junglebert Posted September 20, 2017 Report Share Posted September 20, 2017 Are you sure your mails aren't getting where they should be going? Quote Link to comment Share on other sites More sharing options...
screamingdead Posted September 20, 2017 Report Share Posted September 20, 2017 There should be a number within the failed email something like 5.x.x or 4.x.x which will indicate the cause of the failure. Post that number in this thread. Quote Link to comment Share on other sites More sharing options...
herby Posted September 21, 2017 Author Report Share Posted September 21, 2017 This is the mail system at host gproxy8.mail.unifiedlayer.com.I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. The mail system<>: host mx.bt.lon5.cpcloud.co.uk[65.20.0.49] said: 554 Message rejected on 2017/09/20 22:52:09 BST, policy (3.2.1.1) Your message looks like SPAM or has been reported as SPAM please readwww.bt.com/bulksender (in reply to end of DATA command) Reporting-MTA: dns; gproxy8.mail.unifiedlayer.comX-Postfix-Queue-ID: 614E21AB032X-Postfix-Sender: rfc822;Arrival-Date: Wed, 20 Sep 2017 15:26:30 -0600 (MDT)Final-Recipient: rfc822;Original-Recipient: rfc822Action: failedStatus: 5.0.0Remote-MTA: dns; mx.bt.lon5.cpcloud.co.ukDiagnostic-Code: smtp; 554 Message rejected on 2017/09/20 22:52:09 BST, policy (3.2.1.1) Your message looks like SPAM or has been reported as SPAM please read www.bt.com/bulksender Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted September 21, 2017 Report Share Posted September 21, 2017 host mx.bt.lon5.cpcloud.co.uk[65.20.0.49] said: 554 Message rejected on 2017/09/20 22:52:09 BST, policy (3.2.1.1) Your message looks like SPAM or has been reported as SPAM please read The filter there end is seeing the contents of your email as spam. Possibly attachments or a footer with data in it etc. Quote Link to comment Share on other sites More sharing options...
iano Posted September 21, 2017 Report Share Posted September 21, 2017 Go to mail-tester.com and send a copy of the email to that. That will give you a spam score along with remedies which will help make sure that your rest of the mails work Quote Link to comment Share on other sites More sharing options...
herby Posted September 22, 2017 Author Report Share Posted September 22, 2017 Thanks for the info Quote Link to comment Share on other sites More sharing options...
herby Posted September 22, 2017 Author Report Share Posted September 22, 2017 My anti virus wontlet me download the email checker from that site Quote Link to comment Share on other sites More sharing options...
Munzy Posted September 22, 2017 Report Share Posted September 22, 2017 Is your email address attached to a domain name you own eg. yourname@yourdomain.com rather than a Gmail or Outlook hosted address? Are you hosting your own website/emails? Perhaps your domain, server or IP neighbourhood has been blacklisted. Quote Link to comment Share on other sites More sharing options...
herby Posted September 22, 2017 Author Report Share Posted September 22, 2017 I have a report now from mail-tester. I will add to this post tomorrow when I have fixed what I can myself Thanks Quote Link to comment Share on other sites More sharing options...
screamingdead Posted September 23, 2017 Report Share Posted September 23, 2017 Some of the IP addresses associated with mx records for the bluehost.com domain do look to have a poor reputation score and are blacklisted. This would explain why receiving mailhosts are rejecting your email as spam. Report this to bluehost admin. Quote Link to comment Share on other sites More sharing options...
herby Posted October 4, 2017 Author Report Share Posted October 4, 2017 Not listed in BACKSCATTERER Not listed in BARRACUDA Not listed in CASA-CBLPLUS Not listed in IMP-SPAM Not listed in INPS_DE Not listed in LASHBACK Not listed in MAILSPIKE-BL Not listed in NIXSPAM Not listed in PSBL Not listed in RATS-ALL Not listed in REDHAWK Not listed in SEM-BACKSCATTER Not listed in SEM-BLACK Listed in SORBS-DUHL Listed in SORBS-SPAM Not listed in SPAMCANNIBAL Not listed in SPAMCOP Not listed in SPAMHAUS-ZEN Not listed in SWINOG Not listed in TRUNCATE Not listed in WPBL -1.048 HTML_IMAGE_ONLY_16 HTML: images with 1200-1600 bytes of wordsYou should write more text in your email -0.001 HTML_MESSAGE HTML included in messageNo worry, that's expected if you send HTML emails -0.259 HTML_SHORT_LINK_IMG_2 HTML is very short with a linked image 0.001 SPF_PASS SPF: sender matches SPF recordGreat! Your SPF is valid -0.001 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists\dnsbl-blockfor more information. Our own server has been blocked due to too many requests performed. You should ignore this issue [sPF] Your server 69.89.25.95 is authorized to use contact@#########.co.uk [sender ID] Your server 69.89.25.95 is authorized to use contact@#########.co.uk -1 Your message is not signed with DKIM You do not have a DMARC record Your reverse DNS does not match with your sending domain. Your domain name #########.co.uk is assigned to a mail server. Your hostname outbound-ss-1812.hostmonster.com is assigned to a server. Weight of the HTML version of your message: 1KB. Your message contains 43% of text. This is from the report of a spam test/ 4 different sections Quote Link to comment Share on other sites More sharing options...
herby Posted October 25, 2017 Author Report Share Posted October 25, 2017 This is the mail system at host gproxy3.mail.unifiedlayer.com.I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. The mail system>: host mx.bt.lon5.cpcloud.co.uk[] said: 554 Message rejected on 2017/10/25 22:02:11 BST, policy (3.2.2.1) Your message looks like SPAM or has been reported as SPAM please readwww.bt.com/bulksender (in reply to end of DATA command) Reporting-MTA: dns; gproxy3.mail.unifiedlayer.comX-Postfix-Queue-ID: A422A40BA9X-Postfix-Sender: rfc822;Arrival-Date: Wed, 25 Oct 2017 14:35:27 -0600 (MDT)Final-Recipient: rfc822;Original-Recipient: rfc822;Action: failedStatus: 5.0.0Remote-MTA: dns; mx.bt.lon5.cpcloud.co.ukDiagnostic-Code: smtp; 554 Message rejected on 2017/10/25 22:02:11 BST, policy (3.2.2.1) Your message looks like SPAM or has been reported as SPAM please read www.bt.com/bulksender Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted October 26, 2017 Report Share Posted October 26, 2017 The far end is grey or blacklisting your email, you would have to contact them and get them to check the filters or to contact who ever looks after there system. If you have any kind of footer in your email remove it and send a plain text email. See if you get the same bounce back Quote Link to comment Share on other sites More sharing options...
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