samboy Posted October 25 Report Share Posted October 25 Hi gang. I had a new shower pump fitted 3 weeks ago and when i turned the water on nothing happened but when i turned the other lever on it kicked in after 15 seconds instead of immediately and then turned the other lever it worked until i turned the water off. Then had to go through the same procedure. Had another pump fitted today and it is still the same. Hope this makes sense. So any thoughts on this ?. Thanks all. Quote Link to comment Share on other sites More sharing options...
ditchman Posted October 25 Report Share Posted October 25 weird ......was it made in outer mongolia ? Quote Link to comment Share on other sites More sharing options...
oowee Posted October 25 Report Share Posted October 25 Ask your plumber? Quote Link to comment Share on other sites More sharing options...
JKD Posted October 25 Report Share Posted October 25 6 minutes ago, oowee said: Ask your plumber? Is the obvious answer/option/thing to do 🤦♂️🙃 Quote Link to comment Share on other sites More sharing options...
samboy Posted October 25 Author Report Share Posted October 25 5 minutes ago, oowee said: Ask your plumber? Was the plumber who fitted them. It's got him beat. He's going to ask some other plumbers if they can fathom it out. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 25 Report Share Posted October 25 Hit it with a hammer 🔨 😎 The pump, not the plumber 🤪 Quote Link to comment Share on other sites More sharing options...
jeffgg Posted October 25 Report Share Posted October 25 Get i plumber who knows what he is doing Quote Link to comment Share on other sites More sharing options...
samboy Posted October 25 Author Report Share Posted October 25 13 minutes ago, jeffgg said: Get i plumber who knows what he is doing He is the one who fitted my shower in to start with. Perfect with no problems. The only difference is the 2 new pumps are the same make but different to the original one. Should not make any difference i would of thought. Quote Link to comment Share on other sites More sharing options...
serrac Posted October 25 Report Share Posted October 25 Wondering if maybe it has a safety device that lets the cold water run for 15 seconds before the hot comes through to prevent scalding. Or maybe the opposite, the cold water doesn't come on until the hot reaches a certain temperature to avoid ruining your prospects for the evening? 😆 If the hot and cold supply were fitted the wrong way round you might get weird behaviour. If you post the make model of the pump we could do some communal research to see if the above is plausible. Ugh, technology - what was wrong with the tin bath in front of a coal fire anyways..? Quote Link to comment Share on other sites More sharing options...
Rupert Posted October 26 Report Share Posted October 26 (edited) Mixer shower? The pump is activated by a flow switch, one for an electric,cold only and two for a mixer, 2 feeds hot and cold, was is an accessible install? The pump kit comes with one flow switch only and they are over 40 quid separate. If accessible then report it to the council. The install requirements for the pump are very clear in the install handbook. I fit these rooms for my council and have made same mistake myself. Edited October 26 by Rupert Quote Link to comment Share on other sites More sharing options...
samboy Posted October 26 Author Report Share Posted October 26 12 hours ago, serrac said: Wondering if maybe it has a safety device that lets the cold water run for 15 seconds before the hot comes through to prevent scalding. Or maybe the opposite, the cold water doesn't come on until the hot reaches a certain temperature to avoid ruining your prospects for the evening? 😆 If the hot and cold supply were fitted the wrong way round you might get weird behaviour. If you post the make model of the pump we could do some communal research to see if the above is plausible. Ugh, technology - what was wrong with the tin bath in front of a coal fire anyways..? Salamander pump. CTFORCE20PT. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 26 Report Share Posted October 26 21 minutes ago, samboy said: Salamander pump. CTFORCE20PT. Looking on their website, it states that model is only suited for positive gravity fed systems. Is that what you have ? Quote Link to comment Share on other sites More sharing options...
samboy Posted October 26 Author Report Share Posted October 26 2 minutes ago, JKD said: Looking on their website, it states that model is only suited for positive gravity fed systems. Is that what you have ? If you mean tank in loft that's what i have. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 26 Report Share Posted October 26 3 minutes ago, samboy said: If you mean tank in loft that's what i have. Yup 👍 Is it a completely different type of pump to the original one ? ie, different way of connecting pipes etc. Quote Link to comment Share on other sites More sharing options...
samboy Posted October 26 Author Report Share Posted October 26 2 minutes ago, JKD said: Yup 👍 Is it a completely different type of pump to the original one ? ie, different way of connecting pipes etc. Ok thanks. I will text the plumber to show him this but he is away for the weekend. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 26 Report Share Posted October 26 1 minute ago, samboy said: Ok thanks. I will text the plumber to show him this but he is away for the weekend. 👍 Have a look on the manufacturer's website to see if they have installation instructions. Although, these should be with the pump ? Sounds like the new pump is a different design to the old one, or,,,,, could it be something simple like an isolation valve not open properly ? Quote Link to comment Share on other sites More sharing options...
Yellow Bear Posted October 26 Report Share Posted October 26 8 minutes ago, JKD said: 👍 Have a look on the manufacturer's website to see if they have installation instructions. Although, these should be with the pump ? Sounds like the new pump is a different design to the old one, or,,,,, could it be something simple like an isolation valve not open properly ? My thoughts also or possibly air in system. Try running with the pump switched off 'til a flow occurs then try again with pump. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 26 Report Share Posted October 26 3 minutes ago, Yellow Bear said: My thoughts also or possibly air in system. Try running with the pump switched off 'til a flow occurs then try again with pump. Yeah, I thought airlock, but that usually creates a knocking sound, and any good plumber would identify that instantly,,,, one should think 🤔 Quote Link to comment Share on other sites More sharing options...
samboy Posted October 26 Author Report Share Posted October 26 7 minutes ago, JKD said: Yeah, I thought airlock, but that usually creates a knocking sound, and any good plumber would identify that instantly,,,, one should think 🤔 Plumber is popping round Monday afternoon. I will let you all know the outcome. I won't touch anything as i'll probably make it worse. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 26 Report Share Posted October 26 13 minutes ago, samboy said: Plumber is popping round Monday afternoon. I will let you all know the outcome. I won't touch anything as i'll probably make it worse. Hope it gets sorted 😉 Hate things like this,,,, something as simple as a pump should be easy, right ? 😆😂 Quote Link to comment Share on other sites More sharing options...
serrac Posted October 26 Report Share Posted October 26 (edited) "Pump installation and warranty guide for the CT range of pumps Important - read this first! Correct installation is the guarantee of safety and a trouble free system. It is therefore important to read these instructions thoroughly and ensure you comply with them. Incorrect fitting will invalidate the warranty. If your installation is complicated or you have any questions please CONSULT THE PUMPWISE TECHNICAL HELPLINE IMMEDIATELY on 0191 516 2002 (01844-3212 ROI). We encourage installers to consult the PumpWise helpline, where our representatives can give you first-rate advice regarding installation DO NOT REMOVE YOUR PUMP FROM THE SYSTEM WITHOUT FIRST RINGING PUMPWISE ON 0191 516 2002 (01844-3212 ROI). Please leave this instruction booklet with the customer for reference to maintenance, safety information and details of warranty cover. Thank you for choosing Salamander Pumps." Edited October 26 by serrac Quote Link to comment Share on other sites More sharing options...
samboy Posted October 26 Author Report Share Posted October 26 34 minutes ago, serrac said: "Pump installation and warranty guide for the CT range of pumps Important - read this first! Correct installation is the guarantee of safety and a trouble free system. It is therefore important to read these instructions thoroughly and ensure you comply with them. Incorrect fitting will invalidate the warranty. If your installation is complicated or you have any questions please CONSULT THE PUMPWISE TECHNICAL HELPLINE IMMEDIATELY on 0191 516 2002 (01844-3212 ROI). We encourage installers to consult the PumpWise helpline, where our representatives can give you first-rate advice regarding installation DO NOT REMOVE YOUR PUMP FROM THE SYSTEM WITHOUT FIRST RINGING PUMPWISE ON 0191 516 2002 (01844-3212 ROI). Please leave this instruction booklet with the customer for reference to maintenance, safety information and details of warranty cover. Thank you for choosing Salamander Pumps." Thanks for this and all other replies i will let the plumber read them all and see what he comes with. Quote Link to comment Share on other sites More sharing options...
samboy Posted October 28 Author Report Share Posted October 28 HI gang. Plumbers been round and tried several different things and still no joy. He read all the comments on here. He is now going to ask his supplier and a couple of his plumber mates about the problem. He also said he may try a different pump. So eventually i will let you know the outcome. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted October 28 Report Share Posted October 28 Progress of a sort. Quote Link to comment Share on other sites More sharing options...
JKD Posted October 28 Report Share Posted October 28 Very puzzling 🤔 Quote Link to comment Share on other sites More sharing options...
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