Livefast123 Posted January 25, 2014 Report Share Posted January 25, 2014 (edited) I ordered a new gun from my local RFD on Monday with the agreement that it should be here by the end of the week. I checked with the wholesalers who say the gun is in stock but having phoned the RFD today I have no gun and a bumbled explanation that they can't check how long it'll be. How long have PW new gun orders taken? Edited January 25, 2014 by Livefast123 Quote Link to comment Share on other sites More sharing options...
apache Posted January 25, 2014 Report Share Posted January 25, 2014 What's the gun. If It's GMK could be a long wait! (from experience) Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted January 25, 2014 Author Report Share Posted January 25, 2014 It's a Rossi from Highland Outdoors. Quote Link to comment Share on other sites More sharing options...
kennett Posted January 25, 2014 Report Share Posted January 25, 2014 A week for my new winchester Quote Link to comment Share on other sites More sharing options...
Jim_gsxr1000 Posted January 25, 2014 Report Share Posted January 25, 2014 4 weeks for my new beretta from gmk even though it was in stock, worth the wait tho ! Quote Link to comment Share on other sites More sharing options...
Imperfection Posted January 25, 2014 Report Share Posted January 25, 2014 Maybe the RFD is on stop with the supplier and is waiting until they can clear it??? Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted January 25, 2014 Report Share Posted January 25, 2014 Between 48 hrs and 8 weeks depending on the gun sometimes longer. Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted January 25, 2014 Author Report Share Posted January 25, 2014 (edited) I hope not, I've loaded some rounds ready to go! If I'd have ordered a £400+ in stock washing machine it would have been here the next day but not a gun from the apathetic gun trade. Edited January 25, 2014 by Livefast123 Quote Link to comment Share on other sites More sharing options...
wymberley Posted January 25, 2014 Report Share Posted January 25, 2014 I hope not, I've loaded some rounds ready to go! If I'd have ordered a £400+ in stock washing machine it would have been here the next day but not a gun from the apathetic gun trade. Not just in the UK either. I've been waiting over a week for the reply to a simple question from Anschutz - unless, of course, they've passed it on to the UK distributor for action - RUAG - so that might explain it. Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted January 25, 2014 Author Report Share Posted January 25, 2014 I had some really good service from RUAG Phil, when I had 2 faulty bricks of Geco....sent 2 RWS Target back to replace. But who knows, the UK market is small and probably unimportant to most manufacturers. Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted January 25, 2014 Report Share Posted January 25, 2014 I hope not, I've loaded some rounds ready to go! If I'd have ordered a £400+ in stock washing machine it would have been here the next day but not a gun from the apathetic gun trade. I know it rubbish especially when customers order something not in stock in has to be imported for them then go off to a proof house get tested then shipped to the RFD, none of it takes time. But it's only the gun trade isn't I ordered an oak bed last week there a 14 week wait on this model could have had a bed I didn't really want the next day though! Quote Link to comment Share on other sites More sharing options...
Archie-fox Posted January 25, 2014 Report Share Posted January 25, 2014 Been waiting a week for a new ATEC moderator was told it would be with my RFD Friday, then Saturday, if it's not there on Monday I will cancel the order...only have a short amount of spare time at the moment so not waiting around..I've phoned around and found another so will buy that if my rfd lets me down on Monday.. Quote Link to comment Share on other sites More sharing options...
billytheghillie Posted January 25, 2014 Report Share Posted January 25, 2014 I hope not, I've loaded some rounds ready to go! If I'd have ordered a £400+ in stock washing machine it would have been here the next day but not a gun from the apathetic gun trade. how did you know? my £400 cooker arrived yesterday after I ordered it on Wednesday Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted January 25, 2014 Author Report Share Posted January 25, 2014 I wouldn't have a issue if it was out of stock but both ends confirmed stock when I ordered it, all they have to do is process and put it in with the courier. Not difficult is it? Quote Link to comment Share on other sites More sharing options...
wymberley Posted January 26, 2014 Report Share Posted January 26, 2014 I wouldn't have a issue if it was out of stock but both ends confirmed stock when I ordered it, all they have to do is process and put it in with the courier. Not difficult is it? When you've finally got it - don't want to upset them beforehand - what you could do Owen, is to suggest that they pop over to Veals in Bristol and get them to show them (RFD) how to do it. Hope it turns up soon! Quote Link to comment Share on other sites More sharing options...
bostonmick Posted January 26, 2014 Report Share Posted January 26, 2014 the last new one I ordered from gmk was less than a week order placed by phone to my rfd on Friday afternoon arrived at his shop Wednesday. Quote Link to comment Share on other sites More sharing options...
walt1980 Posted January 26, 2014 Report Share Posted January 26, 2014 I was in the motorbike trade for 10 years and nearly everything we purchased was next day, maybe 2 if courier messed up or order was placed late in the day. Now helpin a little at local rfd and surprised how slow the whole gun trade is! Suppliers really slow at processing and sending orders, suppliers contacting the customer direct etc. I always thought your either a retailer OR a wholesaler! Anyone think that maybe the publics dealing direct with wholesalers could be affecting the rfd middle mans shop? Quote Link to comment Share on other sites More sharing options...
Dekers Posted January 26, 2014 Report Share Posted January 26, 2014 My impression after many years of involvement is the whole gun trade lives in a time warp of apathy and treats the customer as a nuisance. I'm sure the first line of the GMK customer service manual reads, promise delivery tomorrow even if you know we will not have it until next year! Quote Link to comment Share on other sites More sharing options...
Salizar Posted January 26, 2014 Report Share Posted January 26, 2014 Ordered a CF mod and 500 rounds of rimfire ammo way before Christmas, to receive they said early January. Ordered a new .20 multishot air rifle 10 days ago which they said would be delivered within 5 days Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted January 26, 2014 Author Report Share Posted January 26, 2014 (edited) My impression after many years of involvement is the whole gun trade lives in a time warp of apathy and treats the customer as a nuisance. I'm sure the first line of the GMK customer service manual reads, promise delivery tomorrow even if you know we will not have it until next year! I couldn't agree more, when I started working in retail many moons ago my then manager told me something that has travelled with me across careers. He said the most important thing you could do was to manage customer expectations and never promise something you couldn't deliver. I really hope it's a little mess up and it's waiting for me next week as I have a LBP and 2000 .22LR rounds to buy...... Edited January 26, 2014 by Livefast123 Quote Link to comment Share on other sites More sharing options...
cal 7888 Posted January 27, 2014 Report Share Posted January 27, 2014 some suppliers only send out once a week, or they could be on a stock check week, that means nothing moves atall! Quote Link to comment Share on other sites More sharing options...
Guest cookoff013 Posted January 27, 2014 Report Share Posted January 27, 2014 about 2 years. handmade. Quote Link to comment Share on other sites More sharing options...
wymberley Posted January 30, 2014 Report Share Posted January 30, 2014 (edited) Any sign yet, Owen? Yep, I see that it has. Nice one too! Edited January 31, 2014 by wymberley Quote Link to comment Share on other sites More sharing options...
Dempy Posted February 11, 2014 Report Share Posted February 11, 2014 I would not hold your breath, I finished working for Highland Outdoors a couple of weeks ago, there was massive problems with Rossi and they were cutting back on models, apparently, I have just been reading on there Facebook page that they have over 300 rifle's at proof! If yours is there, I hope it is near the top of the heap, Highland Outdoors are very good at lying though! Quote Link to comment Share on other sites More sharing options...
Livefast123 Posted February 11, 2014 Author Report Share Posted February 11, 2014 It arrived after 2 weeks which was ok but enquired about getting a scope rail but was told quite bluntly that that part was not stocked. Being the Rossi importer and the fact that i have just spent a decent chuck of money I would at least expect at least an offer to try and get one......... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.