foghorn Posted January 16, 2010 Report Share Posted January 16, 2010 Hi Chaps, Some of you may recall my recent posts regarding a well known shooting / decoy supplier based in Wigan. After not receiving my magnet, after waiting four weeks, i asked for a refund, this was the week between Christmas and new year, i was told " yer no problem mate " the following week to check it had been done only to be told "dont no anything about it," i will check and get back to do in 5 minutes, i rang back an hour later to check again to be told " you need to speak with accounts are you sure you didn't receive the magnet ? the courier must of lost it i will get on to them " i insisted i spoke to accounts, which i did, i was then informed my credit card had been refunded. I received my credit card statement on Wednesday NO REFUND !, i rang again to be told " oh hand on a minute, a cheque was posted yesterday". SO now Saturday 16th NO CHEQUE !!!. I rang them again today "sorry sir we are only Saturday lads can't help you" I will ring again first thing Monday morning and ask for my £150.00 back, which they have had since 30th November i will also report the problem to my credit card company. I will let you know Mondays out come. :) Quote Link to comment Share on other sites More sharing options...
magman Posted January 16, 2010 Report Share Posted January 16, 2010 Not good mate Best of british with the refund Quote Link to comment Share on other sites More sharing options...
DaveK Posted January 16, 2010 Report Share Posted January 16, 2010 Not good mate Best of british with the refund Best of WHAT Rob? You just sealed his fate there. he's doomed. Saving grace is that you spelt it with a small b. Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted January 16, 2010 Report Share Posted January 16, 2010 How did you pay for the goods, cheque, credit card? When purchasing goods, online, or by telephone, the seller must not take payment off you if the goods are not in stock. This is law. Check out your options by visiting your local citizen's advise office, or, if you paid by either of the above, contact them as well. Good luck with getting your money back. Quote Link to comment Share on other sites More sharing options...
malkiserow Posted January 16, 2010 Report Share Posted January 16, 2010 Hi Chaps, Some of you may recall my recent posts regarding a well known shooting / decoy supplier based in Wigan. After not receiving my magnet, after waiting four weeks, i asked for a refund, this was the week between Christmas and new year, i was told " yer no problem mate " the following week to check it had been done only to be told "dont no anything about it," i will check and get back to do in 5 minutes, i rang back an hour later to check again to be told " you need to speak with accounts are you sure you didn't receive the magnet ? the courier must of lost it i will get on to them " i insisted i spoke to accounts, which i did, i was then informed my credit card had been refunded. I received my credit card statement on Wednesday NO REFUND !, i rang again to be told " oh hand on a minute, a cheque was posted yesterday". SO now Saturday 16th NO CHEQUE !!!. I rang them again today "sorry sir we are only Saturday lads can't help you" I will ring again first thing Monday morning and ask for my £150.00 back, which they have had since 30th November i will also report the problem to my credit card company. I will let you know Mondays out come. :) I don't know who you are talking about as I've not bought any kit from a wigan supplier but I would like to know who they are as your experience serves as a warning.... can someone please PM me the answer..... thanks Quote Link to comment Share on other sites More sharing options...
dolphin Posted January 16, 2010 Report Share Posted January 16, 2010 hi foghorn got the same problem made order before xmas told they would arrive 4th jan never came so rung up was told some of the order was not in so they would send it all together to save postage rang yesterday spoke to a guy who must be the only honest guy in the shop who said we shold not have been given any date as they were not even in the shop when we first ordered but still took the money now been told they will be here by the weekend good luck dolphin ps i think its wrong they cant be named and shamed Quote Link to comment Share on other sites More sharing options...
A bolt 22.250 Posted January 16, 2010 Report Share Posted January 16, 2010 (edited) The rotten ######## good luck with refund i hope they see this and are ashamed. Edited January 16, 2010 by Zapp Brannigan Swearing Quote Link to comment Share on other sites More sharing options...
12guage Posted January 16, 2010 Report Share Posted January 16, 2010 As stated above if they sold you the item and it was out of stock thats against the law :( also if you used a credit card ( not a debit card) I think you can do a charge back to the company this will just pull your money straight back ( check with your credit card company first they might make a small charge for doing it this way ) Good luck with the refund mate sounds like a real 8alls up Phill Quote Link to comment Share on other sites More sharing options...
benbaikal Posted January 16, 2010 Report Share Posted January 16, 2010 i got stuuffed over with some landrover parts they sent some of the order but still waiting for a refund six months later now i pay paypal or go to pick it up as the internet shopping seems to be looseing its shine due to a few greedy vendors Quote Link to comment Share on other sites More sharing options...
The Claw Posted January 16, 2010 Report Share Posted January 16, 2010 Our friends in Wigan sell Landy parts also ?? Quote Link to comment Share on other sites More sharing options...
pegleg31 Posted January 16, 2010 Report Share Posted January 16, 2010 not 100% but i thought i read it somewhere that it was illegal to take payment for something that is out of stock? i too think they should be named and shamed so other perspective buyers don't make the same mistake Quote Link to comment Share on other sites More sharing options...
duck duster Posted January 16, 2010 Report Share Posted January 16, 2010 It cannot be hard to work out there is only one in wigan Quote Link to comment Share on other sites More sharing options...
hitfreshairagain Posted January 16, 2010 Report Share Posted January 16, 2010 ok guys so this company cannot be named and shamed but you can post there name on here saying how good they were. Anyways i thought it was only liable if the printed word wasnt true so as lond as what you state is correct then your within your rights. Lee Quote Link to comment Share on other sites More sharing options...
tungsten Posted January 16, 2010 Report Share Posted January 16, 2010 Just ordered something from them, no problem with delivery not next day but day after. It weighed 220 grams P&P (in a black plastic bag) £9.50 :( This was to replace a defective part for something I purchased from them sometime ago. I had originally asked several time for a repalcement without reply. Quote Link to comment Share on other sites More sharing options...
Tom&Dexter Posted January 16, 2010 Report Share Posted January 16, 2010 (edited) good luck with getting it sorted its a p take Out of interest could any one tel me where I could get pigeon shooting equipment in the wigan area Edited January 16, 2010 by Tom&Dexter Quote Link to comment Share on other sites More sharing options...
mcw65 Posted January 16, 2010 Report Share Posted January 16, 2010 Google gun shops in Wigan ? Quote Link to comment Share on other sites More sharing options...
Tom&Dexter Posted January 16, 2010 Report Share Posted January 16, 2010 Fair enough *** what is it if you had problems with a car dealer, shop, CC company bank etc people would sharp name them, companys need to realise there actions have good and bad consequences Quote Link to comment Share on other sites More sharing options...
hitfreshairagain Posted January 17, 2010 Report Share Posted January 17, 2010 ok guys so this company cannot be named and shamed but you can post there name on here saying how good they were. Anyways i thought it was only liable if the printed word wasnt true so as lond as what you state is correct then your within your rights. Lee Hi all i have been asked by a mod to politley retract my statement saying it is only ok to praise comanys on here and not critisise them.The mod has read the top line of my post as if it was written with sarcasm To be honest this is not what was meant by the top line of my post.What i was trying to say was that it left someone in a liableous position to name and shame a company for there lack of customer care.surley they could not be liablous if they said how great they were eg a post appeard on here bla blah bla from wigan are great 1st class service.as long as we all new it was not the case it couldnt be liablous. Even reading this back i havent explained myself very well and should do a far better job but to be honest i just dont care. Lee Quote Link to comment Share on other sites More sharing options...
chrispti Posted January 17, 2010 Report Share Posted January 17, 2010 Says it all really http://www.reviewcentre.com/reviews5764.html Quote Link to comment Share on other sites More sharing options...
Tom&Dexter Posted January 17, 2010 Report Share Posted January 17, 2010 (edited) Are forums not designed to pass on info on all things related including below standard and un exceptable service from shops grounds trainers dealers etc bafles me Edited January 17, 2010 by Tom&Dexter Quote Link to comment Share on other sites More sharing options...
chrispti Posted January 17, 2010 Report Share Posted January 17, 2010 Hi Chaps, Some of you may recall my recent posts regarding a well known shooting / decoy supplier based in Wigan. After not receiving my magnet, after waiting four weeks, i asked for a refund, this was the week between Christmas and new year, i was told " yer no problem mate " the following week to check it had been done only to be told "dont no anything about it," i will check and get back to do in 5 minutes, i rang back an hour later to check again to be told " you need to speak with accounts are you sure you didn't receive the magnet ? the courier must of lost it i will get on to them " i insisted i spoke to accounts, which i did, i was then informed my credit card had been refunded. I received my credit card statement on Wednesday NO REFUND !, i rang again to be told " oh hand on a minute, a cheque was posted yesterday". SO now Saturday 16th NO CHEQUE !!!. I rang them again today "sorry sir we are only Saturday lads can't help you" I will ring again first thing Monday morning and ask for my £150.00 back, which they have had since 30th November i will also report the problem to my credit card company. I will let you know Mondays out come. THEY, read this forum mate, so they will probably fob you off a bit more now As for your magnet, their monkeys are probably down the shed dismantling their Metro's for the relevant parts, then using cheap glue/ bluetack and or sellotape, to assemble said parts Quote Link to comment Share on other sites More sharing options...
adymorris Posted January 17, 2010 Report Share Posted January 17, 2010 Says it all really http://www.reviewcentre.com/reviews5764.html Thanks for the link - review added Quote Link to comment Share on other sites More sharing options...
jonno 357 Posted January 18, 2010 Report Share Posted January 18, 2010 Think the guy that owns the shop is a member on here! Quote Link to comment Share on other sites More sharing options...
henry d Posted January 18, 2010 Report Share Posted January 18, 2010 Think the guy that owns the shop is a member on here! .....or was, there again how hard is it to change those things that ID you as a banned member ? Quote Link to comment Share on other sites More sharing options...
chrispti Posted January 18, 2010 Report Share Posted January 18, 2010 Thanks for the link - review added Quote Link to comment Share on other sites More sharing options...
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