oscarsdad Posted March 14, 2013 Report Share Posted March 14, 2013 Strange one chaps, we had new windows fitted in October last year, I have just got home to find that there is a 2ft long crack in the kitchen window on the inside pane. Nothing had hit the window so I am assuming it is a manufacturing fault which has appeared due to cold weather? Anyone have any ideas? The crack seems to have started in the frame. I doubt it is a structural problem as the windows were fitted by local builders who installed a proper lintel above this window and the patio door as there was previously not one. They were coming tomorrow to quote for a new bathroom but will be fixing this first! I assume like me no-one would pay for the new glass as I am convinced it must have been a manufacturing fault. Thanks in advance. Anthony Quote Link to comment Share on other sites More sharing options...
AVB Posted March 14, 2013 Report Share Posted March 14, 2013 We had a few go last year in the cold weather. Glaziers said it was due to the big difference between indoor and outdoor temperatures. Quote Link to comment Share on other sites More sharing options...
unapalomablanca Posted March 14, 2013 Report Share Posted March 14, 2013 Strange one chaps, we had new windows fitted in October last year, I have just got home to find that there is a 2ft long crack in the kitchen window on the inside pane. Nothing had hit the window so I am assuming it is a manufacturing fault which has appeared due to cold weather? Anyone have any ideas? The crack seems to have started in the frame. I doubt it is a structural problem as the windows were fitted by local builders who installed a proper lintel above this window and the patio door as there was previously not one. They were coming tomorrow to quote for a new bathroom but will be fixing this first! I assume like me no-one would pay for the new glass as I am convinced it must have been a manufacturing fault. Thanks in advance. Anthony Would you pay for it if you were the company. It was 5 months ago. Anything could have happened. There is no way they will pay for it. I've known temper tantrums break windows. Quote Link to comment Share on other sites More sharing options...
polester Posted March 14, 2013 Report Share Posted March 14, 2013 I would check that the frame is not twisted or bowed, It can happen easily if the frames were foam fixed in causing uneven pressure against the glass. Quote Link to comment Share on other sites More sharing options...
JDog Posted March 14, 2013 Report Share Posted March 14, 2013 If it is not structural then it maybe thermal shock. Quote Link to comment Share on other sites More sharing options...
clakk Posted March 14, 2013 Report Share Posted March 14, 2013 +1 thermal shock if not structural.dont think theyl pay though.hard 1 to prove Quote Link to comment Share on other sites More sharing options...
flynny Posted March 14, 2013 Report Share Posted March 14, 2013 I bet there's a bit of debris stuck behind the bead or the packer has just caught the edge of the glass when fitted, the crack was proberbly behind the bead in oct , but now it's spread due to temp change, as for it just cracking due to the weather mmmmmmmmmmm, that's very doubtful mate dg units don't just crack in the cold, Polester could be correct too a warped frame etc Atb Flynny Quote Link to comment Share on other sites More sharing options...
oscarsdad Posted March 14, 2013 Author Report Share Posted March 14, 2013 I bet there's a bit of debris stuck behind the bead or the packer has just caught the edge of the glass when fitted, the crack was proberbly behind the bead in oct , but now it's spread due to temp change, as for it just cracking due to the weather mmmmmmmmmmm, that's very doubtful mate dg units don't just crack in the cold, Polester could be correct too a warped frame etc Atb Flynny That's my suspicion as it has started in the frame. The lads who fitted them really know their stuff and certainly don't cut corners...they will be over for a look tomorrow. Worst case it's a new sealed unit I will be paying for. Bloody annoying though after less than 6 month. Quote Link to comment Share on other sites More sharing options...
flynny Posted March 14, 2013 Report Share Posted March 14, 2013 That's my suspicion as it has started in the frame. The lads who fitted them really know their stuff and certainly don't cut corners...they will be over for a look tomorrow. Worst case it's a new sealed unit I will be paying for. Bloody annoying though after less than 6 month. Check for chips to the edge of the unit when they take the bead off mate, if there is a packer there it could have been tapped in a bit too tight and chipped the glass, if this is the case it's been fitted incorrectly, no saying the lads have done a bad job but it does happen, Atb Flynny Quote Link to comment Share on other sites More sharing options...
oscarsdad Posted March 14, 2013 Author Report Share Posted March 14, 2013 Check for chips to the edge of the unit when they take the bead off mate, if there is a packer there it could have been tapped in a bit too tight and chipped the glass, if this is the case it's been fitted incorrectly, no saying the lads have done a bad job but it does happen, Atb Flynny Cheers bud Quote Link to comment Share on other sites More sharing options...
chady Posted March 14, 2013 Report Share Posted March 14, 2013 I've done it before just caught the window when putting the bead in as Bering a pain 2 days later crack appears!! It's a possibility Or like said a bit of something inbetween the bead and glass Or did it have a little crack before they fitted it. Could be a lot I fought it will be the frame twisted as the glas would not fit in right as very little play. £40 - 60 at a guess don't know exact size. What area you from Quote Link to comment Share on other sites More sharing options...
Thunderbird Posted March 14, 2013 Report Share Posted March 14, 2013 Is there a special case for guaranteeing windows? Otherwise I would have thought you'd be covered by the usual statutory one year warranty for new goods. Or am I missing something? Quote Link to comment Share on other sites More sharing options...
filzee Posted March 14, 2013 Report Share Posted March 14, 2013 If they get on well with the supplier they might get a new one for nothing. The guy I used to use for all mine wouldn't argue about something like replacing that Quote Link to comment Share on other sites More sharing options...
oscarsdad Posted March 14, 2013 Author Report Share Posted March 14, 2013 If they get on well with the supplier they might get a new one for nothing. The guy I used to use for all mine wouldn't argue about something like replacing that I will be surprised if they argue, they are about to quote on a new bathroom and then a new kitchen later in the year so I am sure they will sort it. Quote Link to comment Share on other sites More sharing options...
figgy Posted March 14, 2013 Report Share Posted March 14, 2013 I bet there's a bit of debris stuck behind the bead or the packer has just caught the edge of the glass when fitted, the crack was proberbly behind the bead in oct , but now it's spread due to temp change, as for it just cracking due to the weather mmmmmmmmmmm, that's very doubtful mate dg units don't just crack in the cold, Polester could be correct too a warped frame etc Atb Flynny +1 or packed to tight with a shim. Figgy Quote Link to comment Share on other sites More sharing options...
Bluebarrels Posted March 14, 2013 Report Share Posted March 14, 2013 I will be surprised if they argue, they are about to quote on a new bathroom and then a new kitchen later in the year so I am sure they will sort it. Don't think they'll argue mate but they will add the price of the glass to your new quote and you will be non the wiser or is that my suspicious mind BB Quote Link to comment Share on other sites More sharing options...
parapilot Posted March 14, 2013 Report Share Posted March 14, 2013 I think they would change it out of good will. I would if 5 months old. Worst case iv always been surprised how cheep dbl glazed windows are when iv ordered them. Go direct to a manufacturer like k-glass etc. Quote Link to comment Share on other sites More sharing options...
bullet1747 Posted March 14, 2013 Report Share Posted March 14, 2013 Could be a nick in the glass that has sat there till the weather change seen it loads of time ,use to make them years ago Quote Link to comment Share on other sites More sharing options...
philscreens Posted March 14, 2013 Report Share Posted March 14, 2013 I thought safety glass had to be used, that shatters not cracks Quote Link to comment Share on other sites More sharing options...
filzee Posted March 14, 2013 Report Share Posted March 14, 2013 Only if its below a certain height. Quote Link to comment Share on other sites More sharing options...
bullet1747 Posted March 14, 2013 Report Share Posted March 14, 2013 I thought safety glass had to be used, that shatters not cracks No Quote Link to comment Share on other sites More sharing options...
holly Posted March 14, 2013 Report Share Posted March 14, 2013 Don't think they'll argue mate but they will add the price of the glass to your new quote and you will be non the wiser or is that my suspicious mind BB Quote Link to comment Share on other sites More sharing options...
mag357 Posted March 15, 2013 Report Share Posted March 15, 2013 Had a conservatory built a few years ago and after 6 years inner glass pane exploded on double glazed unit.Had special heat reflecting glass installed (Special K) and company replaced without question so I suspect its not an uncommon problem with stressed glass.They would not say why it went but 12 months later another roof panel shattered (inner pane again).Waiting for company to fix this one now, not a happy bunny as grand kids regularly play in conservatory. Anyone else had problems like this? Quote Link to comment Share on other sites More sharing options...
Gunnerbob Posted March 15, 2013 Report Share Posted March 15, 2013 Had new d/g units fitted throughout the house a while back and within the first week two of them broke with a loud bang, cracked from one side to the other. The company replaced them without query and said it was down to stress build-up once in situ. Quote Link to comment Share on other sites More sharing options...
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