jab2004 Posted January 28, 2006 Report Share Posted January 28, 2006 just received one of these from shootwarehouse £23 there advertised as:(We especially asked for reinforced stitching on heavily stressed areas like the base of the bag and the shoulder strap attachments ensuring you years of good service at an unbeatable price!) used it today for first time and stitching on base came away not impressed i would avoid this product as it is clearly flawed . Quote Link to comment Share on other sites More sharing options...
ROB REYNOLDS UK Posted January 29, 2006 Report Share Posted January 29, 2006 send it back Quote Link to comment Share on other sites More sharing options...
blackthorn Posted January 29, 2006 Report Share Posted January 29, 2006 get in touch mate sure they will sort you out Quote Link to comment Share on other sites More sharing options...
shawn9914 Posted January 29, 2006 Report Share Posted January 29, 2006 i would have thought a discreet email to the company would have sorted it before you started slagging the product of on a public forum, you probally just got a bad one it happens some times shawn Quote Link to comment Share on other sites More sharing options...
Cranfield Posted January 29, 2006 Report Share Posted January 29, 2006 Give the Supplier the chance to sort it out, before you start complaining. I know people that have been using the same holdall for their decoying gear, with no problems at all. One uses it on the foreshore for wildfowling (salt water, mud etc). Quote Link to comment Share on other sites More sharing options...
Will Beasley Posted January 29, 2006 Report Share Posted January 29, 2006 just received one of these from shootwarehouse £23 there advertised as:(We especially asked for reinforced stitching on heavily stressed areas like the base of the bag and the shoulder strap attachments ensuring you years of good service at an unbeatable price!) used it today for first time and stitching on base came away not impressed i would avoid this product as it is clearly flawed . Send it back to us, I'll have a ganders at it and if the manufacturer has stitched it badly then I will of course replace your hold all FOC. You're the first one to monkey one up, and having sold quite literally shedloads of them it was about time someone got a dodgy one and I apologise on behalf of the manufacturer. Please can you call me at your earliest convenience on 077343 01157 to discuss this. Quote Link to comment Share on other sites More sharing options...
Fisherman Mike Posted January 29, 2006 Report Share Posted January 29, 2006 i would avoid this product as it is clearly flawed . You Geordies are a pretty intollerant and impatient bunch.... Quote Link to comment Share on other sites More sharing options...
paul hart Posted January 29, 2006 Report Share Posted January 29, 2006 Ive sold loads of these aswell and not had any back. Quote Link to comment Share on other sites More sharing options...
fert Posted January 29, 2006 Report Share Posted January 29, 2006 ive had one for over 12 months nothing wrong with it and its usually ram jammed Quote Link to comment Share on other sites More sharing options...
Shotgun-Sean Posted January 29, 2006 Report Share Posted January 29, 2006 same as you fert i have had mine for 2 years now and like fert its rammed solid but i have had no problems at all cheers sean Quote Link to comment Share on other sites More sharing options...
Deako Posted January 29, 2006 Report Share Posted January 29, 2006 Lads, To save me answering several individual emails, no, we don't not use the same supplier as UKShootwarehouse. However, it just shows that ANYTHING can fail now and then...even Shootwarehouse gear!!! Quote Link to comment Share on other sites More sharing options...
jab2004 Posted January 29, 2006 Author Report Share Posted January 29, 2006 I thought this section was about gear and its performance(Talk about that new gadget you have got which promises the earth but does it live up to its reputation? or am i not allowed to talk about faulty gear because its from a sponsor. I would send it back but im still waiting for stuff i ordered from them on12th,and when i phoned up to complain about the delay i was told by man on phone to "to get off my high horse or he would not sell me the stuff "some customer service that had i not already paid for the stuff i would of gone elsewhere.so doubt theres much use returning it to be messed around some more. ill put some gaffer tape over split its less hassle Quote Link to comment Share on other sites More sharing options...
nbd1 Posted January 29, 2006 Report Share Posted January 29, 2006 If you spoke to the guy on the phone with the same attitude you have in your e-mails no wonder he told you to get of your high horse. No product has a 100% success rate and occasionally things are not right but normally a polite phone call will sort most things out. Why would any sponser on this site mess us about deliberately he would soon lose all the business that he could expect to gain. Give them a far chance to solve your issues before complaining on here and if they dont solve them to your satisfaction then we would be interested. Neil Quote Link to comment Share on other sites More sharing options...
jab2004 Posted January 29, 2006 Author Report Share Posted January 29, 2006 (edited) how would you be if youd been waiting for goods for 18 days despite several phone calls promising goods will be there tomorrow,waiting in all day for delivery for it not to come,then phoning next day to be asked what you had ordered and told to get off your high horse .you must be on commission or a friend. Edited January 29, 2006 by jab2004 Quote Link to comment Share on other sites More sharing options...
rarms Posted January 29, 2006 Report Share Posted January 29, 2006 >or am i not allowed to talk about faulty gear because its from a sponsor Quote Link to comment Share on other sites More sharing options...
Cranfield Posted January 29, 2006 Report Share Posted January 29, 2006 Anybody who posts about bad service, or problems with products from any Supplier, should have discussed the matter fully with the Supplier to give them a chance to rectify the matter, before complaining on here. You have been asked to telephone Will Beasley and return the item. Its your choice whether you do that, or not, but the offer has been made. Quote Link to comment Share on other sites More sharing options...
nbd1 Posted January 29, 2006 Report Share Posted January 29, 2006 Without getting involved in a slanging match, i have never bought from the sponser in question and do not know him personally that is not to say i will not buy from him in the future. I hope you are able to resolve your problems with him and if the person on the phone is rude to you again ask to speak with the boss because one thing for sure he will remember you now. Neil Quote Link to comment Share on other sites More sharing options...
lurcherboy Posted January 29, 2006 Report Share Posted January 29, 2006 Nothing wrong with this holdall Jab, I know people that have used them for ages. Yours split so it was clearly manufactured badly and I am sure you will be fully sorted out by Will and team at UKshootwarehouse. Think your self lucky you didn't buy it from Deben as they would have told you to go **** yourself! LB Quote Link to comment Share on other sites More sharing options...
Will Beasley Posted January 30, 2006 Report Share Posted January 30, 2006 how would you be if youd been waiting for goods for 18 days despite several phone calls promising goods will be there tomorrow,waiting in all day for delivery for it not to come,then phoning next day to be asked what you had ordered and told to get off your high horse .you must be on commission or a friend. Dear Sir, I'm really sorry about the delay with your order. Please bear in mind that we are EXTREMELEY busy. There's 7 of us going like **** here all day dispatching between 40-50 packages a day. But I guess thats because we do good gear at good prices. Sorry about that! You are of course free to cancel you order and buy from another supplier, if you really think we're a bunch of jackasses. The reason you were asked "what you had ordered" was because some items have been out of stock so it was just a question to see if, perhaps, you had ordered something which was known to be out of stock. Now......I've offered to replace the faulty item FOC. I've even offered my mobile number so you can call me and sort this out. All you've done is whine. Now.....can you ring me please and we'll get this sorted for you? Thanks......and dont be shy! Quote Link to comment Share on other sites More sharing options...
Highlander Posted January 30, 2006 Report Share Posted January 30, 2006 Not aimed at anyone in particular BUT (as a businessman) if I had to contend with customers like you I'd certainly tell you to **** OFF! Your attitude ain't worth the hassle. Either learn how to complain properly or don't buy from suppliers who are also on this site. My sympathies are with Deako and Will and anyone else trying to make a living. They both sell similar gear and most of the punters on here would support their efforts and the products they supply. AND just for the record, No I'm not associated with either of them in any way. Any business can have problems, things do go wrong but there's a right and a wrong way to go about complaining and you guys have most definitely got it wrong. Sure lets discuss the merits or not of products we're all interested in on here but sort out your personal gripes with the people directly concerned and not in public! Quote Link to comment Share on other sites More sharing options...
Fisherman Mike Posted January 30, 2006 Report Share Posted January 30, 2006 Now......I've offered to replace the faulty item FOC. I've even offered my mobile number so you can call me and sort this out. All you've done is whine. Now.....can you ring me please and we'll get this sorted for you? Cant say fairer than that the balls in Your court Jab. Pick up the Dog and Bone and make friends. FM. Quote Link to comment Share on other sites More sharing options...
wabbitbosher Posted January 30, 2006 Report Share Posted January 30, 2006 Not aimed at anyone in particular BUT (as a businessman) if I had to contend with customers like you I'd certainly tell you to **** OFF! Your attitude ain't worth the hassle. Either learn how to complain properly or don't buy from suppliers who are also on this site. My sympathies are with Deako and Will and anyone else trying to make a living. They both sell similar gear and most of the punters on here would support their efforts and the products they supply. AND just for the record, No I'm not associated with either of them in any way. Any business can have problems, things do go wrong but there's a right and a wrong way to go about complaining and you guys have most definitely got it wrong. Sure lets discuss the merits or not of products we're all interested in on here but sort out your personal gripes with the people directly concerned and not in public! Well said Highlander , as a former shop owner i know what you mean WB Quote Link to comment Share on other sites More sharing options...
Pepe Posted January 30, 2006 Report Share Posted January 30, 2006 Whenever I have a problem, I ring the company or e-mail them in a polite way. It seems to work!!! Quote Link to comment Share on other sites More sharing options...
Dunkield Posted January 31, 2006 Report Share Posted January 31, 2006 (edited) Not aimed at anyone in particular BUT (as a businessman) if I had to contend with customers like you I'd certainly tell you to **** OFF! Your attitude ain't worth the hassle. Either learn how to complain properly or don't buy from suppliers who are also on this site. I deal with customers with this sort of attitude all day long, when they offer to go to our competitors we all breathe a sigh of relief Edited January 31, 2006 by stuartp Quote Link to comment Share on other sites More sharing options...
mossy835 Posted January 31, 2006 Report Share Posted January 31, 2006 (edited) ukshootwarehouse sell good things now and then you are bound to get a bad one,do what will says send it back and he will replace it a man of his word. Edited January 31, 2006 by mossy835 Quote Link to comment Share on other sites More sharing options...
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