harrycatcat1 Posted June 1 Report Share Posted June 1 Has anyone ever seen this happen to a toilet cistern? It supposedly cracked and caused a flood at 02.30 in the morning whilst the tenant was in bed 🤔🤔 I've never seen this happen 😳 🤔 I may be wrong though. Quote Link to comment Share on other sites More sharing options...
ditchman Posted June 1 Report Share Posted June 1 its been knocked with something hard......maybe there was stress in the cystern when it was screwed to tight to the wall just a guess Quote Link to comment Share on other sites More sharing options...
steve1066 Posted June 1 Report Share Posted June 1 19 minutes ago, ditchman said: its been knocked with something hard......maybe there was stress in the cystern when it was screwed to tight to the wall just a guess I would guess your second one dithman. Quote Link to comment Share on other sites More sharing options...
holloway Posted June 1 Report Share Posted June 1 mmmmm something doesn't smell right there does it ? Quote Link to comment Share on other sites More sharing options...
JKD Posted June 1 Report Share Posted June 1 Oh dear,,,, Sherlock is on his way round to investigate 👍 Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted June 1 Report Share Posted June 1 Odd place for a cistern to crack, if the room is heated but the cistern is bolted to an outside wall ie with no wood betwixt the two then maybe cracking around the mounting holes could occur but surely not it this section? Quote Link to comment Share on other sites More sharing options...
Weihrauch17 Posted June 1 Report Share Posted June 1 3 hours ago, harrycatcat1 said: Has anyone ever seen this happen to a toilet cistern? It supposedly cracked and caused a flood at 02.30 in the morning whilst the tenant was in bed 🤔🤔 I've never seen this happen 😳 🤔 I may be wrong though. Why would the tennant benefit from bog water every where? Quote Link to comment Share on other sites More sharing options...
Gordon R Posted June 2 Report Share Posted June 2 Tenant might have broken it earlier and then claimed it happened in the middle of the night, all by itself. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 2 Report Share Posted June 2 Smells mighty fishy............................. Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 10 hours ago, steve1066 said: I would guess your second one dithman. When it was screwed to the wall 20+ years ago 🤔🤔 7 hours ago, Weihrauch17 said: Why would the tennant benefit from bog water every where? Because she knew that I'd put a new bathroom in another tenants house 6 months ago 2 doors away 😉😉 9 hours ago, bruno22rf said: Odd place for a cistern to crack, if the room is heated but the cistern is bolted to an outside wall ie with no wood betwixt the two then maybe cracking around the mounting holes could occur but surely not it this section? 👍👍👍 Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 2 Report Share Posted June 2 I will hazard a guess and offer that the tenant has stood on it while reaching up for a cobweb or something similar. Recently looked around a kitchen with a plumber and we found the middle and lower draws were stiff. Upon opening them, they had been used as a ladder for the previous single female with one child to climb up to the top of the wall mounted storage. Some tenants will take the proverbial. Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 2 minutes ago, TIGHTCHOKE said: I will hazard a guess and offer that the tenant has stood on it while reaching up for a cobweb or something similar. Recently looked around a kitchen with a plumber and we found the middle and lower draws were stiff. Upon opening them, they had been used as a ladder for the previous single female with one child to climb up to the top of the wall mounted storage. Some tenants will take the proverbial. I just can't work it out to be honest, I've had most tricks played on me but I find it hard to believe that this has happened on its own without some sort of intervention 🤔 Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 2 Report Share Posted June 2 5 minutes ago, harrycatcat1 said: I just can't work it out to be honest, I've had most tricks played on me but I find it hard to believe that this has happened on its own without some sort of intervention 🤔 I would suggest it has not happened without some intervention. Has your tenant got insurance for their damaged belongings? Have they made a claim? All far too fishy I'm afraid. Quote Link to comment Share on other sites More sharing options...
JKD Posted June 2 Report Share Posted June 2 Could the cistern lid have been 'shunted' from the RHS ? Seems the most plausible cause to me 🤔 Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 14 minutes ago, TIGHTCHOKE said: I would suggest it has not happened without some intervention. Has your tenant got insurance for their damaged belongings? Have they made a claim? All far too fishy I'm afraid. I will be going today to investigate further today as it happened whilst we were away in Benidorm and we only got back yesterday evening. The picture is what the tenant sent. She lambasted me for not having my phone on at 02.30 when she said it happened. Quote Link to comment Share on other sites More sharing options...
JKD Posted June 2 Report Share Posted June 2 (edited) What damage has occurred due to the water ? Insurance claim, if it's financially viable ? @harrycatcat1 Edited June 2 by JKD Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted June 2 Report Share Posted June 2 If it happened of its own accord in the middle of the night I would expect lots of damage to have occured. Consequently if there is NO CLAIM for Damage on the tenants insurance I smell a rat. SIMPLES! Quote Link to comment Share on other sites More sharing options...
Jonty Posted June 2 Report Share Posted June 2 After being screwed to the wall for 20 years, that hasn’t spontaneously happened at 2.30 in the morning. Quote Link to comment Share on other sites More sharing options...
JKD Posted June 2 Report Share Posted June 2 The weakest and most common point for a cistern to 'crack' is from the fixing holes upwards. I've thrown many cisterns into skips, then thrown bricks at them and many don't break straight away. This particular 'occurrence' has been done on purpose. IMO 🙃 Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted June 2 Report Share Posted June 2 6 hours ago, Gordon R said: Tenant might have broken it earlier and then claimed it happened in the middle of the night, all by itself. Hello, That is my thinking to 🤔 Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 1 hour ago, JKD said: What damage has occurred due to the water ? Insurance claim, if it's financially viable ? @harrycatcat1 I am going to look at 2pm today, by all accounts it's soaked all the carpets and the ceiling is cracked downstairs where water has dripped through. It will definitely be an insurance claim for the damage to the structure. Whether she has insurance for the contents that's up to her. Quote Link to comment Share on other sites More sharing options...
steve1066 Posted June 2 Report Share Posted June 2 13 hours ago, harrycatcat1 said: Has anyone ever seen this happen to a toilet cistern? It supposedly cracked and caused a flood at 02.30 in the morning whilst the tenant was in bed 🤔🤔 I've never seen this happen 😳 🤔 I may be wrong though. Why does she think it’s your fault, what work have you carried out in this property? Quote Link to comment Share on other sites More sharing options...
JKD Posted June 2 Report Share Posted June 2 1 hour ago, harrycatcat1 said: I am going to look at 2pm today, by all accounts it's soaked all the carpets and the ceiling is cracked downstairs where water has dripped through. It will definitely be an insurance claim for the damage to the structure. Whether she has insurance for the contents that's up to her. Stay calm and offer help,,,, be nice and take lots of photos of all the damage etc for the insurance company. Fix the main problem first and keep all receipts,,,, and take more photos 👍 As you say, if any of her contents are damaged she must claim off her own insurance. Watch out for any artex on the ceiling below,,,, don't touch it if there is artex because of the possibility of Asbestos content 😉 Welcome to my world 🤓 Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 1 hour ago, steve1066 said: Why does she think it’s your fault, what work have you carried out in this property? Not my fault I was in Spain 😉 she thinks everything is my fault and she thinks that she's "entitled". I will help the best I can but I am suspicious of how its happened 🤔 No works have been carried out recently. Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted June 2 Author Report Share Posted June 2 Text that I woke up to when I turned my phone on. "Hi. Tried calling but your phone off. Have had flood in bathroom at 2.30am. Need electrician plumber and you to come round urgently please. Turned water off. Electric off. Water has come through from landing down into lounge." "Hello K&&& I am on holiday until tomorrow afternoon but I will pass you the plumbers number to ring have a look if you haven't got it." "The carpet is soaking. Electrics need checking for safety. I have plumber number but its really your responsibility to help sort this out" "What do you want me to do when I'm in Spain? If plumber can't get or he's busy I will see if Steve can help" Is there any wonder I'm sick to death of renting houses out. I'm fed up of all the excreta. Quote Link to comment Share on other sites More sharing options...
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