oldypigeonpopper Posted February 2, 2016 Report Share Posted February 2, 2016 hello, just had a 2 hr 60 mile round trip to ian coleys to pick up a new browning 525 case a 3 chokes, but BROWNING are only a few miles away but would not let me pick up from them directly, i think when you get you gun back and get to a few clay shoots you will be better to decide, at least the stock has been sorted by the RFD fair play to them, you still have a full warranty, i sent my card to the head office in belguim. Quote Link to comment Share on other sites More sharing options...
Dekers Posted February 2, 2016 Report Share Posted February 2, 2016 It doesn't sound a very satisfactory situation at all, and I can understand your frustration/resentment. Lets hope the RFD gets the job done well! Quote Link to comment Share on other sites More sharing options...
buze Posted February 2, 2016 Report Share Posted February 2, 2016 I would be seriously ****** off as well -- how are they even able to do that to start with? they sell a product to be used /outside/ (one can hope) so it has to be able to stand outside with reasonable care. I had /great/ success with Which magazine 'letters' before, you get a pretty good evaluation of your case, and in this particular instance it looks like a no brainer to me. A letter with 'after consulting my legal adviser' does WONDERS sometimes... Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted February 2, 2016 Report Share Posted February 2, 2016 Okay, let's play Devils Advocate for a moment. 1. The gun was new, did it come with an owners manual? 2. Is dressing the woodwork or maintaining the finish mentioned in the manual? 3. Beretta used to sell their guns part finished, i.e. you needed to continue adding stock oil to finish the finish. Are Brownings the same? 4. Is the contract of sale actually between the buyer and the RFD rather than Browning UK? I would be very interested to see what the outcome would have been if the OP had pursued Browning UK instead of his RFD stepping in and taking a hit. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted February 2, 2016 Report Share Posted February 2, 2016 (edited) The manual states; WOOD Wooden parts tend to absorb atmospheric dampness, especially when it rains. To avoid harmful distortions, the shotgun should be put in a dry and well-ventilated place, away from sources of strong heat. This will allow wooden parts to gradually lose absorbed moisture, without distorting or cracking. For wood with an “oil-rubbed” finish, apply oil at regular intervals using Légia Spray Spécial Bois, or, failing this, a little linseed oil. Edited February 2, 2016 by TIGHTCHOKE Quote Link to comment Share on other sites More sharing options...
Westward Posted February 2, 2016 Report Share Posted February 2, 2016 And people wonder why Caesar Guerinis are so popular... Quote Link to comment Share on other sites More sharing options...
a303 Posted February 2, 2016 Report Share Posted February 2, 2016 (edited) Browning UK don't want to know when you go direct. They'll go as far as lieing to you and sending you fake images of your ' rusty, abused' 4 week old gun. To try and get rid of you. Browning UK are shameful and untrustworthy. Also the contract of sale is with the RFD not Browning Uk. It's the RFD's responsibility to make things right, not Browning UKs. At least your RFD has been kind enough to take it upon himself to sort it out. Probably at his loss. Scandolous that Browning UK at not sorting it under warranty. Edited February 2, 2016 by a303 Quote Link to comment Share on other sites More sharing options...
Glenlivet Posted February 2, 2016 Report Share Posted February 2, 2016 And people wonder why Caesar Guerinis are so popular... My Guerini manual suggests regular hand applied boiled linseed oil. And my only contact with Anglo Italian was far from satisfactory. Quote Link to comment Share on other sites More sharing options...
Kev12g Posted February 2, 2016 Report Share Posted February 2, 2016 (edited) I have a £100 sxs that I shoot in rain sleet and snow and all that has is a dry cloth over it when I get in and then an oily rag and never had any issues....id be upset if a £300 pound gun did that never mind a 3000 pound gun.....it would be strait back to the dealers via rfd Edited February 2, 2016 by Kev12g Quote Link to comment Share on other sites More sharing options...
Westward Posted February 2, 2016 Report Share Posted February 2, 2016 My Guerini manual suggests regular hand applied boiled linseed oil. That's right but it's to keep the woodwork at it's best and certainly not because the manufacturer was too cheap to do it properly. Quote Link to comment Share on other sites More sharing options...
browning123 Posted February 2, 2016 Report Share Posted February 2, 2016 Again disgracefull customer service from Browning U.K., I would be really ****** off with them. I have had a lot of problems in the past, see my post :- Browning - oh why did I bother! Quote Link to comment Share on other sites More sharing options...
clayboster Posted February 2, 2016 Author Report Share Posted February 2, 2016 Okay, let's play Devils Advocate for a moment. 1. The gun was new, did it come with an owners manual? 2. Is dressing the woodwork or maintaining the finish mentioned in the manual? 3. Beretta used to sell their guns part finished, i.e. you needed to continue adding stock oil to finish the finish. Are Brownings the same? 4. Is the contract of sale actually between the buyer and the RFD rather than Browning UK? I would be very interested to see what the outcome would have been if the OP had pursued Browning UK instead of his RFD stepping in and taking a hit. 1 . yes brand new and with all paperwork, tools, manual too, 2, yes and was followed verbatim every time gun was used. 3. there is no mention of this but as q.2. it got treated after every use. 4, yes between me and rfd, you cannot even make contact with browning uk let alone buy direct. the rfd have stepped in, not taking " a hit " but doin the job browning should be doin and keeping its customers happy, (big thank you rfd) ill keep you posted of the outcome. Quote Link to comment Share on other sites More sharing options...
clayboster Posted February 2, 2016 Author Report Share Posted February 2, 2016 Again disgracefull customer service from Browning U.K., I would be really ****** off with them. I have had a lot of problems in the past, see my post :- Browning - oh why did I bother! true...but ..."why did WE bother "? thinking we could put our trust in a browning, thats why we bothered,,,, never agin.! Quote Link to comment Share on other sites More sharing options...
clayboster Posted February 2, 2016 Author Report Share Posted February 2, 2016 oooooh i cant wait till the shooting show... ..im going straight to the tos**** , i mean browning stand and giving my peice of mind, oh yes, . Quote Link to comment Share on other sites More sharing options...
Savhmr Posted February 2, 2016 Report Share Posted February 2, 2016 (edited) Had a similar problem with a new Beretta Silver Pigeon. Really nice wood, rubbish finish which dulled after less than a year's service despite occasional stock conditioning with a little finishing oil. Amongst other things, I build high end loudspeakers and hand finish veneered and solid timber finishes with various oils for a living, so instead of going back to the (appalling...but that's another story) RFD where I bought it, I stripped the gun, sanded the stock down and finished it myself using a CCL gunstock finish kit after applying grain sealer. Used Red Root oil and resin hardener. Will now top the finish off for the next few months (one coat per week) using Liberon Finishing Oil which brings up a beautiful finish. Oiled stocks can take many months to get a decent finish so next time you buy a factory gun for say under £3K which advertises a hand oiled stock....usually that just means they've slapped on a few sealing coats of oil to a gunstock without probably sealing or finishing it properly first so be prepared to be disappointed if using in the rain a lot (which most of us I suspect have done this past year!). For that budget, gun companies are simply not able to offer a proper oil finish no-matter what the advertising blurb says as it takes many many days labour over a period of weeks if that makes sense? That much labour = £££'s so you just wont get it on a gun much under several grand in value. For a £3K gun, I would expect a decent finish though. The extra cost on more expensive guns used to be mainly on timber and engraving...not always so much the cost of the actions or barrels. The alternative for a really tough waterproof finish is something like a specialist hardwax oil which will be more water resistant and tougher...more durable full stop. The beauty though with traditional oil finishes is that nothing comes close to bringing out the hues and beauty of the timber anywhere near as well. One answer is to oil the stock then apply a few coats of General Finishes Gloss topcoat (sponge or spray applied). Gives the oil hue and colour with a durable protective top coat. General Finishes Topcoat PU finish is the only PU product that I know of that can be applied over cured oil finishes. Edited February 2, 2016 by Savhmr Quote Link to comment Share on other sites More sharing options...
buze Posted February 2, 2016 Report Share Posted February 2, 2016 I'm new to the gun finish thing, but I've made a few guitars in my time, and I did both oil finishes and nitrocellulose lacquer. Finishes never cure /quickly/ -- they often take months to get to their proper density; before that, they are quite fragile -- wether it's oil or nitro doesn't make a difference... I think the problem with guns is that they are shipped without proper curing -- so perhaps the best way to buy a 'new' gun is to make sure it's been in a rack at the shop for 6+ months before even considering taking it out... Once cured, oil finish (I'm a fan of Danish oil myself) is nail hard. And Nitro as well, also it's very 'glassy' and might not be ideal for guns. Quote Link to comment Share on other sites More sharing options...
Savhmr Posted February 3, 2016 Report Share Posted February 3, 2016 Here's a fabulous final polishing compound which stands up well to exterior use: More resistant to water damage than most oil finishes too: http://www.picreator.co.uk/articles/3_renaissance_wax.htm Just use a finishing oil of your choice, and after 30 to 40 coats, hand rubbed, leave for a few weeks then apply a few coats of this stuff Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted February 4, 2016 Report Share Posted February 4, 2016 Surely this has nothing to do with Browning? Under the new Consumer rights act I think the dealer is responsible. Quote Link to comment Share on other sites More sharing options...
Dekers Posted February 4, 2016 Report Share Posted February 4, 2016 (edited) Surely this has nothing to do with Browning? Under the new Consumer rights act I think the dealer is responsible. Those were my thoughts upfront, but it seems the dealer is taking responsibility now! Edited February 4, 2016 by Dekers Quote Link to comment Share on other sites More sharing options...
clayboster Posted February 4, 2016 Author Report Share Posted February 4, 2016 cheers for pointing that out bruno, i never gave that a thought , then again im not an expert on consumer rights stuff, if i knew that at the start id have stuffed it into em,, and you would have have thought they would have made it clear from the begining thats its down to them! at least they are doin their bit and getting it repaired...hopefully. Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted February 4, 2016 Report Share Posted February 4, 2016 Your manufactures warranty is with the manufacturer, however the seller has a responsibility to you as well, but it certainly won't be 3,5 or 10 years whatever the manufacturer offers. Personnel think it's bad form of BWM who have a contract with your dealer. Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted February 4, 2016 Report Share Posted February 4, 2016 (edited) With the greatest of respect welshwarrior, this situation has nothing at all to do with Browning or its manufacturers warranty-this is over and above your consumer rights-the gentleman's contract is with the dealer and the dealer is entirely responsible-I would not accept the gun back no matter what anyone does to it-my advice would be to write a letter to the dealer formally rejecting the goods-they are NOT fit for purpose under the new Consumer rights act (which actually includes the finish of an item) and have NOT lasted a reasonable time considering the price paid and the usage-get advice from CAB or similar. Edited February 4, 2016 by bruno22rf Quote Link to comment Share on other sites More sharing options...
Velocette Posted February 4, 2016 Report Share Posted February 4, 2016 Here's a fabulous final polishing compound which stands up well to exterior use: More resistant to water damage than most oil finishes too: http://www.picreator.co.uk/articles/3_renaissance_wax.htm Just use a finishing oil of your choice, and after 30 to 40 coats, hand rubbed, leave for a few weeks then apply a few coats of this stuff I use this stuff on all the metalwork of my guns,,,its the only product I've found that delays the corrosive effect of Rabbit/Pigeon blood on barrel bluing at least until I can get home and give everything a proper wipe over. Quote Link to comment Share on other sites More sharing options...
jeffjjack Posted February 4, 2016 Report Share Posted February 4, 2016 (edited) I am another advocate for the aforementioned Renaissance wax! I use it on every thing, furniture, tools, me guns I especially give my tool/weapon a quick rub over if I know its going to be a wet day! Edited February 4, 2016 by jeffjjack Quote Link to comment Share on other sites More sharing options...
welshwarrior Posted February 4, 2016 Report Share Posted February 4, 2016 With the greatest of respect welshwarrior, this situation has nothing at all to do with Browning or its manufacturers warranty-this is over and above your consumer rights-the gentleman's contract is with the dealer and the dealer is entirely responsible-I would not accept the gun back no matter what anyone does to it-my advice would be to write a letter to the dealer formally rejecting the goods-they are NOT fit for purpose under the new Consumer rights act (which actually includes the finish of an item) and have NOT lasted a reasonable time considering the price paid and the usage-get advice from CAB or similar. Read my post again I've agree with your statement, in this it's clearer however in 2 years time when the ribs fall off etc that is the seconded stage manufactures warranty. However I believe a good company would have fixed this not left it to the dealer gun has not been finished properly, only Browning well Miruko did the finishing work, the dealer has had to foot the bill, it does not engender loyalty. Quote Link to comment Share on other sites More sharing options...
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