10 / 10 From The D V L A .

[marsh man]

Early part of last week I got a reminder to say my over 70s car licence run out the second week in August and I can now renew it on line , so that night I went through the easy to follow guide of how to renew it on line , I filled everything in they wanted to know and clicked it at the end , I got a recorded Email to say they have received it and that was it , yesterday morning I got a Brown envelope through my door with my brand new three year licence , this took less than a week from the time I got the reminder and then filled the form and applied for my new one . now we hear a lot of horror stories but you could not knock the service I had just received . WELL DONE D V L A.

P S    Thanks to Westley for telling me to hang on to my ole one till my new one arrive , my ole one is now cut up and will be on the way to the D V L A very soon .  

[DUNKS]

Yep seems to be an excellent service. Done it lots of times but be careful, apparently they do not have to inform you, it's your responsibility to renew, a few folk have been caught out.  

[Westley]

1 hour ago, marsh man said:

Early part of last week I got a reminder to say my over 70s car licence run out the second week in August and I can now renew it on line , so that night I went through the easy to follow guide of how to renew it on line , I filled everything in they wanted to know and clicked it at the end , I got a recorded Email to say they have received it and that was it , yesterday morning I got a Brown envelope through my door with my brand new three year licence , this took less than a week from the time I got the reminder and then filled the form and applied for my new one . now we hear a lot of horror stories but you could not knock the service I had just received . WELL DONE D V L A.

P S    Thanks to Westley for telling me to hang on to my ole one till my new one arrive , my ole one is now cut up and will be on the way to the D V L A very soon .  

You are welcome Sir, glad to be of assistance.  K.

[eggy74]

Just check to make sure it has all your entitlements on there, they have been known to remove some of them on occasions 

[London Best]

24 minutes ago, eggy74 said:

Just check to make sure it has all your entitlements on there, they have been known to remove some of them on occasions 

I think the only thing is they remove 7.5 tonners from your licence after age 70 . I believe? you can ask to keep that entitlement if you need it??

[DUNKS]

This is correct. Strange one is I still have a full motor bike entitlement and I have not sat on a bike since 1965..

[London Best]

53 minutes ago, DUNKS said:

This is correct. Strange one is I still have a full motor bike entitlement and I have not sat on a bike since 1965..

Exactly! As you are aware, I bought a bike (although under 10bhp!) last year after a break since 1971. My licence, like yours, gives ‘Grandad rights’ to ride any motorcycle, despite the fact that some are now 200 hp.  When I last had a bike I think 56hp was about the most powerful available commercially.

[JohnfromUK]

Credit where credit is due.  I recently changed cars, trading one in and cancelling the excise duty and replacing it with another, the transaction being done on line from the dealer's showroom.  The new log book for the car I had bought arrived in about 3 days, as did a letter telling me they had noted I was no longer the registered keeper of the old car - and the balance of the tax on the old car would be refunded within [a short period, can't remember exactly what] - and in fact, a cheque arrived in around a week for the refund of the tax. 

All in - a good efficient service again from DVLA.

Why can't FAC and SCG renewals be equally good?

[Stimo22]

When you use their online systems they are excellent, very quick service. However a mate had a problem with his license and wanted to speak to someone and found it near impossible to actually speak to them 

[eggy74]

3 hours ago, London Best said:

I think the only thing is they remove 7.5 tonners from your licence after age 70 . I believe? you can ask to keep that entitlement if you need it??

There was a lot of people who had there licences returned when updating them without entitlements they had previously held and were unable to prove they had them, eg.. motorcyle entitlement. Not deliberately, but problems with I.T. apparently

[Old Boggy]

I too renewed my license but had to send a new photo as my passport had expired and they normally accept passport details so no new photo would have been required. Even so, I received my new license within a week.

[vmaxphil]

Shame firearms licencing don't take a leaf out of dvla book 👍

[marsh man]

1 hour ago, vmaxphil said:

Shame firearms licencing don't take a leaf out of dvla book 👍

Exactly my first thoughts , although in Norfolk they have been pretty good overall and I haven't got any complaints from either .  

[London Best]

1 hour ago, vmaxphil said:

Shame firearms licencing don't take a leaf out of dvla book 👍

It’s because you can kill somebody with a gun, but obviously, you can’t with a car.

[Shambam1962]

The DVLA has made big changes within and how it operates since the Covid chaos.

Many of the long service staff have left or going to work for The Land Registry Office.

 Maybe the new staff they have employed want to work and are more efficient!

I do know since the DVLA opened a place in Birmingham and recruited people within the locality, it has eased the huge backlog, and made it more efficient.

[shaun4860]

On 21/05/2024 at 10:40, eggy74 said:

Just check to make sure it has all your entitlements on there, they have been known to remove some of them on occasions 

They added a full motorcycle to my sisters 🤦🏻‍♂️

[Robden]

18 hours ago, marsh man said:

Exactly my first thoughts , although in Norfolk they have been pretty good overall and I haven't got any complaints from either .  

Same with Cheshire.

[marsh man]

3 hours ago, Robden said:

Same with Cheshire.

With all the doom and gloom we hear about in some counties, it is good to know there are still some forces that although not perfect are doing a satisfactory job with this s g c saga .