Ollieollie Posted January 6, 2018 Report Share Posted January 6, 2018 Hello All, So around a year ago i put a lap top into repair, the keyboard was broken. He said it could be fixed and gave me a price. I said i will try and get a replacement myself and he can fit it, he was happy with that. I searched but couldn't find a new board, then one ting lead to another and the whole thing slipped my mind. At the time i wasn't informed of any company policy or T & C's and i didn't sign anything, he took my details. I have just got off the phone to him and he said we've probably just thrown it away, he hasn't made any attempt to contact me in the mean time. So where do i stand if he has got rid of it?? I wouldn't be that bothered but it had lots of family photos on it Cheers All Quote Link to comment Share on other sites More sharing options...
figgy Posted January 6, 2018 Report Share Posted January 6, 2018 How long did you leave it with them ? Quote Link to comment Share on other sites More sharing options...
panoma1 Posted January 6, 2018 Report Share Posted January 6, 2018 It would probably cost you more than it's worth to chase recompense? Quote Link to comment Share on other sites More sharing options...
12gauge82 Posted January 6, 2018 Report Share Posted January 6, 2018 1 hour ago, panoma1 said: It would probably cost you more than it's worth to chase recompense? Small claims court will cost somewhere in the region of £80 if my memory serves me correctly although I'm not saying that's the course of action that should be taken. Quote Link to comment Share on other sites More sharing options...
Longchalk Posted January 6, 2018 Report Share Posted January 6, 2018 Minimum fee for lodging a small claims action via the government's website www.moneyclaimonline.com is £75. ....If you really think it's worth it. It's a surprisingly simple process if you follow the instructions, but they do get the chance to defend your claim of course. Quote Link to comment Share on other sites More sharing options...
Dave-G Posted January 6, 2018 Report Share Posted January 6, 2018 I'm not being in the least bit unsympathetic but I don't think its fair to expect a business to retain something you wouldn't stump up the cost of repairing soon after getting the qoute. I think it would be reasonable to assume you are not coming back for it after a few weeks. How long would you keep what amounts to other peoples junk laying about taking up space in the hope they might come back for it? Quote Link to comment Share on other sites More sharing options...
Dougy Posted January 6, 2018 Report Share Posted January 6, 2018 12 months in a repair shop because they key board was fluffed, The PC was getting on a bit that's why the key board was fluffed.? It's now obsolete so difficult to replace parts ? Not heard from owner for,,, how long ? I'd have binned it too, old stuff lying around taking up space, what was it a Commodore 64 Quote Link to comment Share on other sites More sharing options...
thepasty Posted January 6, 2018 Report Share Posted January 6, 2018 Its a persons property regardless of how long it was left, the repair guy should have had details attached to it and contacted you before doing anything else with it. Quote Link to comment Share on other sites More sharing options...
Wb123 Posted January 6, 2018 Report Share Posted January 6, 2018 My local cobbler has a sign saying uncollected or unpaid for repairs will be sold after six weeks, and do sell things usually of decent quality at the same £50-100 value of an obsolete computer. Likewise I have seen similar signs in other cobblers, I assume there is a basis behind choosing six weeks and suspect the lesson here is to keep backups. That said it is undoubtedly worth going in and grovelling a bit in the hope they can find the thing in some dusty corner. Quote Link to comment Share on other sites More sharing options...
andrewluke Posted January 6, 2018 Report Share Posted January 6, 2018 7 hours ago, Longchalk said: Minimum fee for lodging a small claims action via the government's website www.moneyclaimonline.com is £75. ....If you really think it's worth it. It's a surprisingly simple process if you follow the instructions, but they do get the chance to defend your claim of course. i paid £25 a couple of years(under £500) ago and if you win you can reclaim the fee Quote Link to comment Share on other sites More sharing options...
Jaymo Posted January 6, 2018 Report Share Posted January 6, 2018 When you left i5 with them and they issued a receipt for it what did the T&C’s say. For whatever your reason was, a Year is taking the mick for deciding what you wish to do with an item- especially one where you wished to lower any profit from fixing it by providing the part yourself when he had supplied to you a price for supply and fit. So I think it’s personably reasonably for them to have assumed that you did not wish for the computer back after such a time, and disposed of it. Why should they spend time and money chasing you to collect it! Quote Link to comment Share on other sites More sharing options...
eddoakley Posted January 6, 2018 Report Share Posted January 6, 2018 I have 5 guns in storage. There is a considerable fee outstanding. I have sent messages to the owner and not had a reply. I think that a reasonable course is to sell the guns when the cost of storage reaches the value of the guns. I would say the same for anything left. Just my opinion and I have no idea what the law would state. Edd Quote Link to comment Share on other sites More sharing options...
Wb123 Posted January 6, 2018 Report Share Posted January 6, 2018 This seems to explain the situation, though for an item of such low value (a non functional obselete computer) where costs of sale may not be recouped I wonder if the rules functionally differ. Did you leave an address? If just a phone number it may be difficult to dispute any claimed attempts to contact you. Quote Link to comment Share on other sites More sharing options...
wascal Posted January 7, 2018 Report Share Posted January 7, 2018 (edited) 17 hours ago, eddoakley said: I have 5 guns in storage. There is a considerable fee outstanding. I have sent messages to the owner and not had a reply. I think that a reasonable course is to sell the guns when the cost of storage reaches the value of the guns. I would say the same for anything left. Just my opinion and I have no idea what the law would state. Edd interference of goods act 1977 you have to send them 2 recorded letters telling them to collect their property after a reasonable time ( stated in your letters) you can then sell the goods , they still get the money less your expenses , outstanding charges etc. if they don't claim for 6 years tough !! Edited January 7, 2018 by wascal Quote Link to comment Share on other sites More sharing options...
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