harrycatcat1 Posted February 11, 2020 Report Share Posted February 11, 2020 Why does my telly guide look like this sometimes? Its mainly in an evening but sometimes during the day. I haven't a clue how it works, is it a bad signal? If it though why does the picture stll work? Any ideas? Tia Quote Link to comment Share on other sites More sharing options...
henry d Posted February 11, 2020 Report Share Posted February 11, 2020 Needs an update? Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted February 11, 2020 Report Share Posted February 11, 2020 hello, just type in google make/model/ fault, you find other people have had same got an answer, i do this quite often, my telly the picture keeps going off, but not often, it said some part is gradually on the way out, when it does go its in the bin and a new one bought, now theres something, what do i replace with, Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 12, 2020 Author Report Share Posted February 12, 2020 11 hours ago, henry d said: Needs an update? I only did it the other day tbh as it kept coming up on the screen 👍👍 I will do it again and try it just in case. 10 hours ago, oldypigeonpopper said: hello, just type in google make/model/ fault, you find other people have had same got an answer, i do this quite often, my telly the picture keeps going off, but not often, it said some part is gradually on the way out, when it does go its in the bin and a new one bought, now theres something, what do i replace with, I will try it👍 Quote Link to comment Share on other sites More sharing options...
Demonic69 Posted February 12, 2020 Report Share Posted February 12, 2020 It's usually bad signal, incorrect local mast or an update to the regions you've not had. If a reboot doesn't fix it (Full plug out for a minute or more) check your signal (you can get a picture with a low digital signal, but the data will drop out pretty easily) and check your aerial is pointing at your local mast. Quote Link to comment Share on other sites More sharing options...
Westward Posted February 12, 2020 Report Share Posted February 12, 2020 I have an elderly freesat box that does exactly this. Power it off for 10 seconds then restart it and hey presto. It's fine for a month or so and then it reverts. Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 12, 2020 Author Report Share Posted February 12, 2020 1 hour ago, Demonic69 said: It's usually bad signal, incorrect local mast or an update to the regions you've not had. If a reboot doesn't fix it (Full plug out for a minute or more) check your signal (you can get a picture with a low digital signal, but the data will drop out pretty easily) and check your aerial is pointing at your local mast. Thanks, I suspected it might be signal but couldn't work out why the picture didn't go off. It seems to fluctuate so I also suspected the weather might be affecting it. Thanks again👍👍 Quote Link to comment Share on other sites More sharing options...
The Mighty Prawn Posted February 12, 2020 Report Share Posted February 12, 2020 It's very likely a weak signal, our downstairs telly is on the roof aerial and doesn't have this problem, our upstairs telly has a local aerial and particularly in bad weather we hardly ever get the TV guide to populate the info Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted February 12, 2020 Report Share Posted February 12, 2020 1 hour ago, The Mighty Prawn said: It's very likely a weak signal, our downstairs telly is on the roof aerial and doesn't have this problem, our upstairs telly has a local aerial and particularly in bad weather we hardly ever get the TV guide to populate the info That would be my guess as well Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 12, 2020 Author Report Share Posted February 12, 2020 Thanks for everyone's replies 👍 Quote Link to comment Share on other sites More sharing options...
old'un Posted February 12, 2020 Report Share Posted February 12, 2020 If you have had the ‘new channel/s found’ come up on your screen and you have pressed update (retune) you need to update the channel list once it has retuned and found new channels. My TV setup menu is….Setup/DVB tuning menu/Update channel list, push ok to update. Quote Link to comment Share on other sites More sharing options...
grrclark Posted February 12, 2020 Report Share Posted February 12, 2020 Data for the electronic programme guide is broadcast over the air the same as the other channels, but in it’s own part of the broadcast spectrum, so the BBC1 channel you are watching may be full signal, but the EPG signal is mince. Like how some channels will be grand and others a bit ropey. As it’s not a continual changing transmission, like an actual tv show, the box builds up a buffer, hence why sometimes when you check 10 mins later the guide is fully populated, but if you try to view the details of a show in the guide it might not work. As suggested by others, shaky reception is the problem Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 12, 2020 Author Report Share Posted February 12, 2020 I have just retuned the telly and noticed there was a "booster" in the menu, so I turned it on and low and behold the guide works fine now. So was it the booster or the retune? I don't know. Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 12, 2020 Author Report Share Posted February 12, 2020 31 minutes ago, harrycatcat1 said: I have just retuned the telly and noticed there was a "booster" in the menu, so I turned it on and low and behold the guide works fine now. So was it the booster or the retune? I don't know. Forget this it's just being temperamental and its back to normal not working all the time. Thanks again 👍 Quote Link to comment Share on other sites More sharing options...
billytheghillie Posted February 12, 2020 Report Share Posted February 12, 2020 remote needs new batterys? Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 13, 2020 Author Report Share Posted February 13, 2020 11 hours ago, billytheghillie said: remote needs new batterys? I think it must be the signal as the picture seems to be "pixilating" (if thats a word) now occasionally. Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted February 13, 2020 Report Share Posted February 13, 2020 5 minutes ago, harrycatcat1 said: I think it must be the signal as the picture seems to be "pixilating" (if thats a word) now occasionally. That is a typical low signal sign. Has your aerial blown round in the winds (if it is external)? Quote Link to comment Share on other sites More sharing options...
harrycatcat1 Posted February 13, 2020 Author Report Share Posted February 13, 2020 Just now, JohnfromUK said: That is a typical low signal sign. Has your aerial blown round in the winds (if it is external)? No I dont think so🤔 it seems to be pointing in the same direction as the neighbours. Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted February 13, 2020 Report Share Posted February 13, 2020 There can be a legion of reasons for weak signal; Aerial not pointing/aligned correctly Aerial getting corroded - can occur especially when on a chimney as the smoke form log/coal gives an acid residue which combines with water. Cables/cable connections deteriorated (water can get in) Broadcaster moved frequencies to another part of the band (some aerials including most older ones only cover part of the band which was all that was needed in most areas pre digital TV - many modern ones are 'broadband' which covers all parts). Can even be that a building has been built in your 'line of sight', though this is likely to be obvious. If indoors - any changes to home insulation involving foil covered insulating slabs can have a big effect Possibly you need to get a TV aerial man in to advise - because local knowledge may point at a solution Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted February 13, 2020 Report Share Posted February 13, 2020 hello, talking of TVs, there is a disused antenna Dish on the side of the building and a few years back i bought some gadget from Aldi to connect up without the need to get Sky, anyone know what these are called, oh i gave it away to a family with a disabled son, but there must be similar products, i use to get 100s of channels, cheers Quote Link to comment Share on other sites More sharing options...
Newbie to this Posted February 13, 2020 Report Share Posted February 13, 2020 (edited) 6 minutes ago, oldypigeonpopper said: hello, talking of TVs, there is a disused antenna Dish on the side of the building and a few years back i bought some gadget from Aldi to connect up without the need to get Sky, anyone know what these are called, oh i gave it away to a family with a disabled son, but there must be similar products, i use to get 100s of channels, cheers Maybe a free sat box? No sky channels but you get more channels than freeview, you can get TVs with free sat built in, so no need for an external box. Edited February 13, 2020 by Newbie to this Quote Link to comment Share on other sites More sharing options...
oldypigeonpopper Posted February 13, 2020 Report Share Posted February 13, 2020 7 minutes ago, Newbie to this said: Maybe a free sat box? No sky channels but you get more channels than freeview, you can get TVs with free sat built in, so no need for an external box. hello, thanks, yes no sky but loads of other channels, any idea of a cheap sat box, just remembered still have original dish in loft, Quote Link to comment Share on other sites More sharing options...
Newbie to this Posted February 13, 2020 Report Share Posted February 13, 2020 10 minutes ago, oldypigeonpopper said: hello, thanks, yes no sky but loads of other channels, any idea of a cheap sat box, just remembered still have original dish in loft, Unfortunately I don’t, I have never used it. Places like Argos, B&Q and possibly supermarkets will sell them. Quote Link to comment Share on other sites More sharing options...
Vince Green Posted February 13, 2020 Report Share Posted February 13, 2020 Mine does that when the internet goes down Quote Link to comment Share on other sites More sharing options...
semi-auto Posted February 13, 2020 Report Share Posted February 13, 2020 Hi Harrycatcat1, I too have problems with my programme guide, in as much as it only displays the current programme and the next. I contacted Panasonic, who simply said that my TV was an old model and can no longer read the signal. Strange as my Panasonic DVD recorder (bought at the same time) still shows the full range of programmes. It's a real nuisance, but as the TV works fine otherwise, I am reluctant to splash the cash on a new model. Quote Link to comment Share on other sites More sharing options...
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