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snipper
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to cut a long story short .......

 

my father bought a new webley 812 2yrs ago from humberside guns and it has performed great untill about 4 weeks ago

when 14" of the rib detached :huh: .

no problem he thought as they have a lifetime warranty , but after a call to humberside "no chance they have changed hands" was their response but after a little push they agreed to have a go repairing it as a good will gesture .

 

they were not embarassed in the slightest when handing this back........ it lasted abount 20 clays and melted :no:

 

webleys take on it was " its not been serviced " so we're not doing anything ...

 

ok it wasn't serviced by a gunsmith but we're not talking about a broken spring but major fault on a little used gun and in as new condition still .......

so be warned about there warranty and also pick a differant gunsmith :yp:

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I do think it's a shame that Webley & Scott have allowed there stamp to be put on cheap Turkish tat. My 812 didn't last very long either. Problem after problem, until I'd had enough. I'd had the gun for over 6 months when I asked for a full refund.

 

Massive applause to Tim at Mcavoy Guns, he didn't even grumble, just handed me my money back and was very apologetic :good:

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I would give the shooting press / trading standards / CAB a bell as that is taking the michael. Firstly what has servicing got to do with the top rip staying in it's place and how would having it serviced have stopped that and secondly why have they used what looks like chemical metal to try and 'stick' it back on!

 

I would say it's not fit for purpose, you would expect a gun to last longer than 2 years, the rib on my 1981 Lanber is still well attached!

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once they touch it they are fully responsible for an adequate repair- in law! glue is a joke but the person who did this is no "gunsmith" . Having had no service is only an issue to them, in small claims they would only want to know which part of the std service prevents rib detachment. Have you been using WD40?

 

As for mig welding it back :lol:

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A proper bodge job, I'm sure it's glue.

Take it back, servicing has nothing to do with it (no gun service will involve having the rib removed and reattached as a precautionary measure!), the gun has failed. It is not fit for purpose, and so you are entitled to your money back. Take it back, Webley should sort it out (not the RFD, who will be the ones to speak to Webley about this). No gun rib should fail within 2 years!

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The epoxy that has been used, has been applied in an enthusiastic, but inappropriate manner. A child of 5 could have done a better job, unless this was applied by a 4 year old.

 

I would advise them that I would be seeing trading standards, unless the passage of time renders that useless. I would tell them that I would pursue them through the County Court. The photos alone would make your case.

 

As for servicing - the excuse is beyond pathetic.

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That is a laughable attempt at a repair, it's so bad it doesn't even qualify as a bodge.

 

How they handed that back with a straight face is a mystery. Where was that gunsmith trained ? The Blue Peter workshop ?

 

Anyway, no amount of servicing would have prevented the rib detaching, it's clearly a manufacturing fault and as such should be replaced. Also, if no joy, send pictures to the shooting magazines - I'm sure they'll love them.

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thanks for the replys chaps :)

 

it was an epoxy glue they used :rolleyes:

 

after 12months the warranty stands at webleys feet by law ........ all the spares where bought by chambers for the older style

semi autos and we all know how dear they are ......

next port of call for him is BASC i think :hmm:

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