VicW Posted November 28, 2020 Report Share Posted November 28, 2020 My contract with BT is about to end and I am thinking of moving to Plusnet where I can save about £20 a month. BT are not budging on their renewal price. Do any Club Jazz members have any experience of Plusnet. No ISP's appear to get many good reviews. Vic. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted November 28, 2020 Report Share Posted November 28, 2020 Vic I am currently with TalkTalk and will be moving to Plusnet when that expires. Good luck Quote Link to comment Share on other sites More sharing options...
old'un Posted November 28, 2020 Report Share Posted November 28, 2020 (edited) Yes, been with plusnet for about five years now, on the few occasions I have needed help with my broadband I always found their customer service excellent. Cannot fault them. Best is I think they are owned by BT. Edited to add a few more details for you... Think my phone line rental is £200 per year with free calls up-to an hour, but I just put the phone down before the hour is up and re-phone the person, my broadband and phone works out around £18 per month but I have been receiving a customer loyalty discount of £7.00 per month so £11.00 per month, broadband is through the overhead phone-line (not cable) and we get speeds of 6-7mb download and around 1-2mb upload, its plenty fast enough for most things we use it for including catch-up TV. Edited November 28, 2020 by old'un Quote Link to comment Share on other sites More sharing options...
steve_b_wales Posted November 28, 2020 Report Share Posted November 28, 2020 I'm with SKY at the moment but will be cancelling in the very near future. There are many good offers out there, but I'm looking at Vodafone, as I'm with them on my mobile phone and can save an extra £2 per month. I'll see what other offers come up in the new year. Quote Link to comment Share on other sites More sharing options...
snipper Posted November 28, 2020 Report Share Posted November 28, 2020 I've been with plusnet 15yrs now ..... excellent service on the rare occasion I've needed to get in touch with them . Also on their mobile service ( EE) Quote Link to comment Share on other sites More sharing options...
Marccus Posted November 28, 2020 Report Share Posted November 28, 2020 Yea, I've been with them for about 3 years and after a bit of a problem initially no issues at all Their customer service was good too........far better than BT who own them! Quote Link to comment Share on other sites More sharing options...
old'un Posted November 28, 2020 Report Share Posted November 28, 2020 26 minutes ago, snipper said: I've been with plusnet 15yrs now ..... excellent service on the rare occasion I've needed to get in touch with them . Also on their mobile service ( EE) Yep, got their 30 day rolling contract sim only, 3gb data, unlimited texts, unlimited minutes all for £6 per month, if your a high data user they have the same deal for £10 per month with 12gb of data, of course if you use the phone at home you can use data over your Wi-Fi, which cost nowt. Quote Link to comment Share on other sites More sharing options...
snipper Posted November 28, 2020 Report Share Posted November 28, 2020 31 minutes ago, old'un said: Yep, got their 30 day rolling contract sim only, 3gb data, unlimited texts, unlimited minutes all for £6 per month, if your a high data user they have the same deal for £10 per month with 12gb of data, of course if you use the phone at home you can use data over your Wi-Fi, which cost nowt. I went for the £6 12 month mobile contract 4gb data unlimited calls and texts but went through a cashback.... Works out to £3 a month.... Could always do the same with broadband... £70 cashback with topcashback Quote Link to comment Share on other sites More sharing options...
old'un Posted November 28, 2020 Report Share Posted November 28, 2020 10 minutes ago, snipper said: I went for the £6 12 month mobile contract 4gb data unlimited calls and texts but went through a cashback.... Works out to £3 a month.... Could always do the same with broadband... £70 cashback with topcashback That's interesting, thanks. Quote Link to comment Share on other sites More sharing options...
Westward Posted November 28, 2020 Report Share Posted November 28, 2020 I changed to Zen Internet a couple of years ago. At the time they were the best buy around. They don't offer any of those seductive introductory deals then shred you in 18 months, they simply offer a price which includes line rental etc and guarantee that the price will never go up. I like that approach and I've been entirely happy with them and happy to recommend them. I made a couple of call to support when setting up the router and they knew what they were talking about and were very courteous. Quote Link to comment Share on other sites More sharing options...
VicW Posted November 28, 2020 Author Report Share Posted November 28, 2020 Thanks for the prompt replies folks. Vic. Quote Link to comment Share on other sites More sharing options...
Luckyshot Posted November 28, 2020 Report Share Posted November 28, 2020 Strange, I'm with BT told them during the lock down I wanted to cancel due to cost. Changed my deal slightly to unlimited fibre 1 land line and line rental plus mobile 5 gig data unlimited min and texts for £23.99 a month. Was paying £69.99 for a slightly better deal. Quote Link to comment Share on other sites More sharing options...
oscarsdad Posted November 28, 2020 Report Share Posted November 28, 2020 Cancel bt and take up the best deal you can find and bt will then end up calling you with a better deal to keep you - I switched to John Lewis broadband earlier this year (which is plusnet) and bt called me once the switch was initiated and offered £19.99 a month for line rental and unlimited super fast fibre plus their newest router so I stayed with them. Quote Link to comment Share on other sites More sharing options...
Newbie to this Posted November 28, 2020 Report Share Posted November 28, 2020 (edited) 10 hours ago, oscarsdad said: Cancel bt and take up the best deal you can find and bt will then end up calling you with a better deal to keep you - I switched to John Lewis broadband earlier this year (which is plusnet) and bt called me once the switch was initiated and offered £19.99 a month for line rental and unlimited super fast fibre plus their newest router so I stayed with them. Plusnet is owned by BT Edit - I hadn't read the whole post and didn't realise this had already been mentioned. Edited November 29, 2020 by Newbie to this Quote Link to comment Share on other sites More sharing options...
mossy835 Posted November 28, 2020 Report Share Posted November 28, 2020 i was with plusnet for 2 years, and all was ok. on the 2nd december i move over to bt. Quote Link to comment Share on other sites More sharing options...
Jim Neal Posted November 28, 2020 Report Share Posted November 28, 2020 https://www.moneysavingexpert.com/ Martin will steer you in the right direction Quote Link to comment Share on other sites More sharing options...
kernel gadaffi Posted November 29, 2020 Report Share Posted November 29, 2020 I was with Plusnet for 13 years, but when they refused to even drop a penny on my renewal, I went to BT, saving £84 per year, that's including a sim only deal, been with them since. I never had any technical issues with either. Quote Link to comment Share on other sites More sharing options...
Eyefor Posted November 29, 2020 Report Share Posted November 29, 2020 In our current house we have John Lewis Broadband which is broadband provided by Plusnet - but with a dedicated John Lewis customer service (i.e. quality) help line. In a fairly remote property currently under construction, the only real choice for fast broadband is provided by Gigaclear - which is a great product although the install process and customer service are beyond dire BUT with Vonage VOIP added you can port your existing landline number (of any area code) to your new address and it will tandem ring your mobile wherever you are for free. Quote Link to comment Share on other sites More sharing options...
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