fse10 Posted March 13, 2014 Report Share Posted March 13, 2014 (edited) Well service not due till May, gets in the car last week bing service oil light comes on. Thinks to myself i'll do that the weekend go to pop the bonnet bloody cable snaps . Thought sod it book it in for service early rings Essex Ford book it in for service tell them it needs a new cable as cant get bonnet open. Drop it off this morning tell them again it needs a new cable as cant open bonnet. Phone Them at 14:00 to see if it's done one moment the service desk need to talk to you, Hello i'm sorry your cars failed it's mot, realy i say that's funny as it was not in for an mot only a service & to have a new release cable fitted. Oh we need to order the cable as not in stock, what even though i booked it on the phone yesterday & told you this morning? Now every time i've had my car serviced & they've found someyhing that needs doing the parts have been there within two hour's if they've had to get it in. Looks like someone did not make a call for the parts to me! Then they say my aircon needs a service due the age of the car (08 plate) Oh i say you only done it last time it was serviced . Then they tell me my brake pads are low & need doing 65% on the rear & 45% left on the front £190 for the front & £180 for the rear no thank you very much, taking the wee wee i think not the way to keep hold of a customer who has taken all three mondeos he's had to them. Oh well rant over time for a cold one. fse10. Edited March 13, 2014 by fse10 Quote Link to comment Share on other sites More sharing options...
Rupert Posted March 13, 2014 Report Share Posted March 13, 2014 That's why people refer to them as Main Stealers. Quote Link to comment Share on other sites More sharing options...
88b Posted March 13, 2014 Report Share Posted March 13, 2014 They are not referred to as Essex Fraud for nothing. I could write a book on the farce of them trying to fix the wife Galaxy transmission. Total utter wasters. I used to have to go to Ford dealers as part of my job when it was at the Watchdog stage, 99% of the time the dealer had told a pack of lies and failed to attempt the simplest of fixes. Quote Link to comment Share on other sites More sharing options...
Lord Geordie Posted March 14, 2014 Report Share Posted March 14, 2014 For a moment there I thought this was going to be about the old V6 3L Ford Essex engine Quote Link to comment Share on other sites More sharing options...
Lord Geordie Posted March 14, 2014 Report Share Posted March 14, 2014 For a moment there I thought this was going to be about the old V6 3L Ford Essex engine Quote Link to comment Share on other sites More sharing options...
NIGHT SEARCHER Posted March 14, 2014 Report Share Posted March 14, 2014 For a moment there I thought this was going to be about the old V6 3L Ford Essex engine Plus + 1 on that. I was hoping it was going to be on old Classics. Ford Cortina Mk2 3.0 Lit V6 Savage. Ford Capri Mk1 3Lit V6 Mk2 3L V6 Mk1RS 3.1. Ford Granada 3 Lit V6 GXL & GT. The Sweeney Granada. The Professionals Capri. 70s 80s Happy Days. Quote Link to comment Share on other sites More sharing options...
Mentalmac Posted March 14, 2014 Report Share Posted March 14, 2014 Perhaps some of their staff used to work at Qwick-fit and managed to get jobs there instead... Quote Link to comment Share on other sites More sharing options...
keg Posted March 14, 2014 Report Share Posted March 14, 2014 Both BMW and Toyota have tried the same with me on brake pad wear..... Quote Link to comment Share on other sites More sharing options...
Lord Geordie Posted March 14, 2014 Report Share Posted March 14, 2014 Plus + 1 on that. I was hoping it was going to be on old Classics. Ford Cortina Mk2 3.0 Lit V6 Savage. Ford Capri Mk1 3Lit V6 Mk2 3L V6 Mk1RS 3.1. Ford Granada 3 Lit V6 GXL & GT. The Sweeney Granada. The Professionals Capri. 70s 80s Happy Days. Don't forget the Scimitar GTE Quote Link to comment Share on other sites More sharing options...
subsonicnat Posted March 14, 2014 Report Share Posted March 14, 2014 You must have a very strong fuse built into your body mate, mine would have gone bang a long time ago,. Quote Link to comment Share on other sites More sharing options...
796 Posted March 23, 2014 Report Share Posted March 23, 2014 Have to go a long way to beat the sound of a ford v6 on song even the later cologns Quote Link to comment Share on other sites More sharing options...
sishyplops Posted March 23, 2014 Report Share Posted March 23, 2014 The technicians are on a bonus to find faults on your car mate simples, one of my mates was a ford tech in norfolk, all my cars have been serviced at a local garage no way would anything I own go near a main dealer, my company cars had to go main dealer, my A4 was the most expensive car on the planet , the amount of things that would apparently need changing even though many were done last time thank you vindis Audi and goodnight Quote Link to comment Share on other sites More sharing options...
carpentermark Posted March 23, 2014 Report Share Posted March 23, 2014 F fix O or R repair D daily Lol sorry, had to! Quote Link to comment Share on other sites More sharing options...
seph234 Posted March 23, 2014 Report Share Posted March 23, 2014 (edited) Yep Essex Fraud have given me the run around a few times. Edited March 23, 2014 by seph234 Quote Link to comment Share on other sites More sharing options...
Sean Richo Posted March 24, 2014 Report Share Posted March 24, 2014 Most the main dealers do there is a Vauxhall dealers by me I can honestly say they treat there customers terrible when it comes down to repairs and servicing they just try and rip people off especially the old dears who think they are getting the job done properly they just make things up as they go along it must be border line illegal. Quote Link to comment Share on other sites More sharing options...
FatFreddysCat Posted March 24, 2014 Report Share Posted March 24, 2014 Both BMW and Toyota have tried the same with me on brake pad wear..... Had the same from Audi. Quote Link to comment Share on other sites More sharing options...
malkiserow Posted March 24, 2014 Report Share Posted March 24, 2014 The listers group have a terrible reputation for it - with any make of car. Just look online for customer feedback. I looked at the service and work charges for an old lady the other day,,,,,, a car she bought new seemed to need all fluids replaced each year with all the associated disposal cost, wipers every time, brake pads and sometimes discs, rubber boots on CV joints, always lots of bulbs broken..... the list went on ...... a Honda that does 4 K ish a year each year then sold after 3 years! I then looked at the costs for her previous car (also bought new) and that was the same! ripping off OAP's they were a disgrace. I had a run in with a garage some years ago for a friend who had her car back from the garage with a HUGE estimate repair bill for MOT preparation. I tackled them on the "rusty axel" in an "unsafe state" and pointed out that I had borrowed the car just a few days before and filled it with roofing tiles and asked them to show me where on the axel was this dangerous rust .... they ran a mile with excuses! took it to another MOT centre and it went straight through as it did for a few years after. Quote Link to comment Share on other sites More sharing options...
Brad93 Posted March 25, 2014 Report Share Posted March 25, 2014 Support your local friendly specialists people. There are many firms out there that will gladly help with fords any make or model. If you need a recommendation PM me. Quote Link to comment Share on other sites More sharing options...
FarmerSim Posted March 25, 2014 Report Share Posted March 25, 2014 Had the same from Audi. add Peugeot to the list Quote Link to comment Share on other sites More sharing options...
old rooster Posted March 27, 2014 Report Share Posted March 27, 2014 You can add the Nissan dealer in banbury, total wasters! Quote Link to comment Share on other sites More sharing options...
armsid Posted March 27, 2014 Report Share Posted March 27, 2014 working as mechanic myself have had customers come to me after being ripped off by main dealers gained them by recomendation and they were amazed at my prices and honesty compared to the main dealers it pays to try the small local indepent garages they cannot survive by ripping people off Quote Link to comment Share on other sites More sharing options...
sishyplops Posted March 29, 2014 Report Share Posted March 29, 2014 I only use my local independent as do most of our surrounding villages, no way would you find me in a main dealer with my own car, i sell fork lift trucks and its the same issue, we win so much business from the big players because we look after our customers and don't try to rip them off Quote Link to comment Share on other sites More sharing options...
yod dropper Posted April 2, 2014 Report Share Posted April 2, 2014 My local Ford dealer is nothing like this. Rear pads at that main dealer on a Mk3 Mondeo were £90 and £75 at Kwik Fit but I did them myself (think about.£25 for Mintex ones). Front discs and pads were £250 but I did those myself as well but their prices are now cheaper. Find a dealer on this scheme if you can, looks like there's some in Essex: http://www.ford.co.uk/OwnerServices/VehicleServiceandRepair/MotorcraftFourPlus/tabid=tab3#tabs Your dealer's prices seem way out. Quote Link to comment Share on other sites More sharing options...
jgguinness Posted April 2, 2014 Report Share Posted April 2, 2014 Don't forget the Scimitar GTE Loved my Scimitar GTE. Had one whilst I was at Uni. 1973 L reg in a dark silver with Wolfrace wheels. Mind you im sure it drank more than me whilst at Uni! Jonathan Quote Link to comment Share on other sites More sharing options...
DaveyTed Posted April 2, 2014 Report Share Posted April 2, 2014 My experience with Essex Ford, Thurrock: Whatever car you take in for service seems to get Ford spec oil. Quote Link to comment Share on other sites More sharing options...
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