fern01 Posted April 4, 2022 Report Share Posted April 4, 2022 Well I have made my first, and last purchases ever from Ikea I accept I am old school and times have changed but they seem to want you to jump through hoops to make three simple purchases from the same department I was up against the 'Computer says No' syndrome Paid for delivery and only two out of three items showed up I hate having to walk past everything they sell before you can get out of the place too Their customer Service is abysmal Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted April 4, 2022 Report Share Posted April 4, 2022 I think you meant to say that their customer service is "forskracklig", Abysmal is a small book unit I think. Quote Link to comment Share on other sites More sharing options...
fern01 Posted April 5, 2022 Author Report Share Posted April 5, 2022 2 hours ago, bruno22rf said: I think you meant to say that their customer service is "forskracklig", Abysmal is a small book unit I think. forskracklig is a pretty good translation, not sure where the small book unit comes from Oh and while you wait ages for the phone to be answered you have to listen to none original badly sung ABBA songs Quote Link to comment Share on other sites More sharing options...
mel b3 Posted April 5, 2022 Report Share Posted April 5, 2022 I went to IKEA once . It was a very busy Saturday afternoon, and was a life changing experience. I never knew that I was claustrophobic, but I know now. I would rather sit on an upturned milk crate than ever visit IKEA again. Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted April 5, 2022 Report Share Posted April 5, 2022 Oh come on, the whole IKEA thing is a masterpiece of marketing. I furnished a house with their Billy bookcases and stuff. If you know how the outlet works it is relatively simple. The staff do not have to meander through every floor and follow the path laid out for the customers! The only problem I had was obtaining glass doors for the bookcases. Eventually they delivered them at their expense. But you do have to stand up to them and make contact with management rather than the foot soldiers. Quote Link to comment Share on other sites More sharing options...
discobob Posted April 5, 2022 Report Share Posted April 5, 2022 I have been divorced in 4 out of 5 Ikea's that I have visited - Brum, Bristol, Wembley, Warrington, Leeds - The odd one out was Leeds as my wife never went to that one with me - I called in when working near by for something Quote Link to comment Share on other sites More sharing options...
Dave at kelton Posted April 5, 2022 Report Share Posted April 5, 2022 I intend to go to my grave having never visited the place! Quote Link to comment Share on other sites More sharing options...
TIGHTCHOKE Posted April 5, 2022 Report Share Posted April 5, 2022 Just now, Dave at kelton said: I intend to go to my grave having never visited the place! Yes, that is another very good option. Quote Link to comment Share on other sites More sharing options...
Jaymo Posted April 5, 2022 Report Share Posted April 5, 2022 Recently needed a chair suitable for a kids desk. Wife saw one online with IKEA and it was ordered- turned up in time and of course, was ikea quality. Was fine for two days of having a kid spinning round on it to then fail. Two attempts at customer service on the phone as they are having email problems apparently. On the second call, I was asked if I would like some spare parts sent out? I asked for a returns label instead, to be told “ keep it and we will refund you too” So, money back and although you can’t alter the height anymore, it’s good enough that maybe a charity shop can make some pennies out of it. Quote Link to comment Share on other sites More sharing options...
enfieldspares Posted April 5, 2022 Report Share Posted April 5, 2022 I admit that I only go for the hotdogs, the jam and the nice biscuits. My late mother, ninety-four and a War Widow had a terrible terrible experience in their when they (once), Ikea, had a cosmetics department selling Swedish products. She wanted some deodorant and when she asked of they had any the server asked if she wanted "Ball or aerosol...." Shocking. Simply shocking. And then to recover she went to look around the next door B & Q outside garden materials section when a man dressed in orange came out from behind some wooden staging planks and declared "Do you want decking?" Well fortunately I managed to get in front of him and get my blow in first. Down he went. Like a sack of potatoes...and then the store security team arrived.... Quote Link to comment Share on other sites More sharing options...
islandgun Posted April 5, 2022 Report Share Posted April 5, 2022 (edited) 25 minutes ago, enfieldspares said: I admit that I only go for the hotdogs, the jam and the nice biscuits. My late mother, ninety-four and a War Widow had a terrible terrible experience in their when they (once), Ikea, had a cosmetics department selling Swedish products. She wanted some deodorant and when she asked of they had any the server asked if she wanted "Ball or aerosol...." Shocking. Simply shocking. And then to recover she went to look around the next door B & Q outside garden materials section when a man dressed in orange came out from behind some wooden staging planks and declared "Do you want decking?" Well fortunately I managed to get in front of him and get my blow in first. Down he went. Like a sack of potatoes...and then the store security team arrived.... Did she not point out, neither it was for her underarm I like IKEA especially their cooking and storage stuff for our commercial kitchen, we still have £2 frying pans from years ago, big stew pans are used daily for seafood etc, Plastic lidded boxes for flours, cant fault them Edited April 5, 2022 by islandgun Quote Link to comment Share on other sites More sharing options...
7daysinaweek Posted April 5, 2022 Report Share Posted April 5, 2022 35 minutes ago, enfieldspares said: I admit that I only go for the hotdogs, the jam and the nice biscuits. My late mother, ninety-four and a War Widow had a terrible terrible experience in their when they (once), Ikea, had a cosmetics department selling Swedish products. She wanted some deodorant and when she asked of they had any the server asked if she wanted "Ball or aerosol...." Shocking. Simply shocking. And then to recover she went to look around the next door B & Q outside garden materials section when a man dressed in orange came out from behind some wooden staging planks and declared "Do you want decking?" Well fortunately I managed to get in front of him and get my blow in first. Down he went. Like a sack of potatoes...and then the store security team arrived.... 🤣 Quote Link to comment Share on other sites More sharing options...
enfieldspares Posted April 5, 2022 Report Share Posted April 5, 2022 (edited) 17 minutes ago, islandgun said: Did she not point out, neither it was for her underarm 🤣 Edited April 5, 2022 by enfieldspares Quote Link to comment Share on other sites More sharing options...
ShootingEgg Posted April 5, 2022 Report Share Posted April 5, 2022 The meatballs at the end of the maze are quite nice though.. Quote Link to comment Share on other sites More sharing options...
Good shot? Posted April 5, 2022 Report Share Posted April 5, 2022 It winds me up (following the path taking me past everything in the shop) in more ways than one. I dread to think what the outcome would be in an emergency, it is like a maze in the local Warrington site. Quote Link to comment Share on other sites More sharing options...
Jaymo Posted April 5, 2022 Report Share Posted April 5, 2022 Classic Not the Nine o’clock News sketch Quote Link to comment Share on other sites More sharing options...
discobob Posted April 5, 2022 Report Share Posted April 5, 2022 16 minutes ago, Good shot? said: it is like a maze in the local Warrington site. been going some years that - must be 32 years - I can remember it opening and going Quote Link to comment Share on other sites More sharing options...
the hitman Posted April 5, 2022 Report Share Posted April 5, 2022 I don’t like the experience of visiting IKEA - but the products are good and quiet innovative. Both my daughters were kitted out in Ikea before going to university. My wife loves the place- and in the event of her passing she would like her ashes scattered in the soft furnishings area. Hitman Quote Link to comment Share on other sites More sharing options...
Nitram xx Posted April 5, 2022 Report Share Posted April 5, 2022 Yes not a place i visit very often, I drive the wife shops and I have a breakfast, I do think it works, but then you can spend the next day building, oh the joys. Quote Link to comment Share on other sites More sharing options...
bruno22rf Posted April 6, 2022 Report Share Posted April 6, 2022 On 05/04/2022 at 01:55, fern01 said: forskracklig is a pretty good translation, not sure where the small book unit comes from Oh and while you wait ages for the phone to be answered you have to listen to none original badly sung ABBA songs It was a poke at the odd names they call their furniture! Quote Link to comment Share on other sites More sharing options...
fern01 Posted April 6, 2022 Author Report Share Posted April 6, 2022 On 05/04/2022 at 08:18, Dave at kelton said: I intend to go to my grave having never visited the place! Good plan, wait as long as you can before you complete it Quote Link to comment Share on other sites More sharing options...
Dave at kelton Posted April 6, 2022 Report Share Posted April 6, 2022 3 minutes ago, fern01 said: Good plan, wait as long as you can before you complete it I intend to but guess it is the good lord’s hands! Quote Link to comment Share on other sites More sharing options...
JohnfromUK Posted April 6, 2022 Report Share Posted April 6, 2022 I have never been to IKEA, but have bought (standard "Billy" bookcases and a bed) on line and had delivered - and all went very smoothly, so maybe that is the way to do business if you want their stuff? Quote Link to comment Share on other sites More sharing options...
udderlyoffroad Posted April 6, 2022 Report Share Posted April 6, 2022 (edited) On 05/04/2022 at 11:15, Good shot? said: It winds me up (following the path taking me past everything in the shop) in more ways than one. I dread to think what the outcome would be in an emergency, it is like a maze in the local Warrington site. You need to open your eyes – there are signs that point you to the ‘shortcuts’ that eliminate going round the maze. Or at least there are in the Brizzle store. The outcome in an emergency would be staff and emergency services personnel using the fire brigade plan like competent professionals. Also, the 'free wood' box is an excellent source of material for projects, if you're selective. Edited April 6, 2022 by udderlyoffroad Quote Link to comment Share on other sites More sharing options...
Good shot? Posted April 6, 2022 Report Share Posted April 6, 2022 (edited) Perhaps next time I go to Ikea I will follow your good advice and keep my eyes open.Another example of PW at its best. thanks. Edited April 6, 2022 by Good shot? Quote Link to comment Share on other sites More sharing options...
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